Awful company to deal with. Poor communication, they won't respond to phone calls, or in my , at least 6 emails. The Crewe branch still haven't sent me a letter stating the increased rental I agreed to pay in September. Repairs aren't being done. The owners must lack any pride in their... Read Full Review

Over a week ago, we were notified of a house for viewing. We requested a viewing right away, but heard nothing for a few days. We rang to see what the hold up was, and was given an answer that the vendor had not given dates for viewing yet. We left it agin for a few more days and, yes, rang... Read Full Review

Do not use this company if you are a landlord. They do not answer the phone, respond to messages or reply to emails. It is a nightmare trying to speak to anyone. They do not do the house inspections and will take every penny out of you that they can. Even when messages and emails say that something ... Read Full Review

Shocking!! kicked our family out before xmas with no reason whatsoever, no help given, rude to us when we had done nothing wrong. we were perfect tenants! then they had the cheek to try fight us for the deposit. well unlucky as we rightly got more than the majority of it back. wouldnt recommend... Read Full Review

Moved into my 1st apartment on a friday.on the sunday i had a nice fine posted threw.they did not tell me I needed a permit.apparently they do this quite often.great start to setting up home ..avoid avoid avoid.no help what so ever when I challenged them about this.made out it's the first time ... Read Full Review

Absolutely disgusted with the service recieved, yes all seems to be great when the rent paymemts are being made, but when a tenant goes a little bad, then this is when you realise how bad they are! Shocking, how many times we had to chase and chase with no response. Even after a meeting with the MD ... Read Full Review

Wouldn't use this company I tried to purchase garages at an advertised price which didn't state guide price or offers in access but when they raised enough interest they decided to play potential buyers off against each other isn't this gusumping cut there nose off though I was going put a lot of... Read Full Review

BJB have managed two properties for us over the last few years and we have had excellent service from Aimee in particular but also the rest of her team as well. As new landlords we needed a lot of initial guidance and Aimee was able to answer all our questions. I would definitely recommend BJB... Read Full Review

Beth is now a victim of her own great customer service. As a landlord, I often have a number of queries such as maintance or finance. I now use Beth as my go-to person with BJB to answer my queries, always professional, polite and... Read Full Review

As a landlord with a number of properties with this agent I am extremely happy with the level of service from Phil Webb and the team. Phil was and remains professional, knowledgeable and proactive in his approach working tirelessly to ensure the process runs efficiently. I am kept up to date and... Read Full Review

Excellent service by some members of staff, Megan & Tracy in particular, who do fantastic a job, constantly keeping you up to date with new tenancy applications & who are always on the ball. Many... Read Full Review

The team at Butters John Bee were very professional and enabled me to quickly find a property. Paul Smith visited the properties with me and stuck with my umming and arring for a couple of weeks. He also pushed forward to get first viewings on a few properties when they had finished renovating -... Read Full Review

BJB have rented my house out for the last 6 months and I would definitely recommend them if you are a landlord looking for a good agent. Aimee and the team have been really helpful over over the last six months as our tenants have been somewhat demanding. The information given by Phil at the... Read Full Review

BJB have been managing the letting of my property for 4 years and I've only just found this site to leave a review. From the first visit Aimee and her team have done a fantastic job and found me a wonderful tenant. The whole process of becoming a first time landlord was made very easy with Aimee's ... Read Full Review

My experience with this company was an absolute nightmare initially they seemed like sheer professionals, very personable, glossy brochures etc However I decided to increase my monthly rent on my property to the total dislike of one of their lettings staff, you would of thought that she was the... Read Full Review