Best Basingstoke property experts in the town. If you are looking a letting agent or estate agent this is the company ... Read Full Review

Basingstoke Property Explorer was very unprofessional and rude guy. unbelievable attitude should never choose that again! no excuse for that behaviour the lady who showed us the property was kind but a guy who called me back really... Read Full Review

Phoned to arrange a viewing for a 4 bed in Hook. Queried whether the house is freehold as listed as all other properties in same gated development are all leasehold but agent said he didn't have a clue. Was then laughed at when said I had already got a different agent instructed to sell my ... Read Full Review

Oliver viewed and valued my property and I requested a guide price and expected sales price. His manner and lack of communication when I queried the valuation and asked for further information was abrupt and unhelpful. I wouldn't recommend you use these... Read Full Review

Our landlord was selling the house mid way through our tenancy. We tried to be as accomodating as reasonable with allowing property viewings. This was not enough These guys bully and lie their way into your house by telling you they'll kick you out if you don't allow them access, meanwhile lying ... Read Full Review

Rachel and her team have been very professional from start to finish of my tenancy. I wish them luck for the future and hope the business goes from strength to strength and you never know I may be back looking for a house to rent in the future from... Read Full Review

The Property Explorer have been excellent from start to finish. The level of customer service provided has been exceptional. They really care about their customers and offer a professional, supportive and friendly service. Thank you in particular to Rachel who has always gone the extra mile for... Read Full Review

I rent out a property in Basingstoke and had previously used a rival letting agent on a fully managed service basis. On a monthly basis I always felt underwhelmed at the service received, despite any issues ultimately being resolved. I guess I assumed a fully managed service would result in a... Read Full Review

We lived in our property for nearly 3 years and Rachel and Lisa have been great all the way through. Very efficient, fast responding and great help if we needed anything. Thank you so much for everything. If we move back to Basingstoke we'll definitely go through... Read Full Review

The Property Explorers are in danger of giving estate agents a good name! Excellent service, communication and incredibly friendly staff make for an all-round positive experience. Would definitely use these again, and highly recommend them. Genuine pleasure to do business with... Read Full Review

Although I was only buying the property through The Property Explorer, I can say with confidence that I could trust and rely on Wendy and felt like she was trying to help the sellers and us as well. Wendy is very professional, friendly and approachable. She finds out everything you can think of... Read Full Review

Excellent service received from Rachel and Lisa at all times throughout our 4 years stay renting through Property Explorer. All problems were resolved very quickly and when advice was required this was given to a very professional standard. Highly recommended Letting agency and would be very happy... Read Full Review

I went to a few estate agents in Basingstoke before Property Explorer and had terrible experiences and customer service. My husband is self employed and we were turned away from a lot of them without even being offered any assistance on how to rent in that situation. Property Explorer were... Read Full Review

I have just sold my house with the property explorer, they have all been very professional and made the process very easy and hassle free as living away from the area I was worried it would make the process more complicated. I would highly recommend them to... Read Full Review

Wendy helped provide after sale care for our property, which we had sold privately, but as property explorer were the agent for our buyer Wendy kindly offered to help us out too. Not only was this a generous offer of property explorer to make but Wendy was also incredibly helpful and communicative ... Read Full Review

We rented with the Property Explorer between 2009 and 2011 and had a great experience with them. We looked after the property so they left us to it carrying out their usual checks with no disruption. When it came to moving, all was sorted out quickly and we left satisfied. Unfortunately you... Read Full Review

I have known and worked with the Property Explorer and particularly with Rachel and Lisa for many years now and as a Landlord I have been very happy with their services. Rachel and Lisa are both extremely helpful and always have a professional, positive and 'can do' attitude. They respond to... Read Full Review

If a certain Danish lager manufacturer made estate agents they'd probably be The Property Explorer! We have recently rented a new property in Basingstoke and have been dealing with Rachel. She has exceeded all our expectations and made us feel at ease from day 1. Everything was clear at all times... Read Full Review

I am very pleased with the excellent customer service I have received from Property Explorer. They are always very friendly and helpful, and they have been efficient and organised. The administration/ rental fees were clearly stated from the beginning and I have been kept up-to-date throughout the... Read Full Review

We are extremely pleased to have been working with Rachel and Lisa from The Property explorer while we were renting that property. Rachel has been brilliant in every way - very quick communication, fast responses to either email or phone request, a nice and friendly attitude with very professional... Read Full Review