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Clintons Management Ltd

4.6/5, 22 Reviews
36% Recommended

67% letting valuation accuracy

86% letting fee satisfaction

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Clintons property management cover the East London and South Essex areas and over the past 20 years wehave grown to be the leading agent in the area specialising in Property Management and Lettings. Moving home can be a stressful experience, so if you have any doubts about any aspect of renting your new home, plea
se do not be afraid to consult any member of our staff who will be happy to help you.
"They are big liars. 1...."

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1 Star Review
UserName

Tracy

UserName

Tracy

By : 'They'
Services : Letting(As a Tenant)
Rent PCM : £1150
Would you recommend ? : No
Postcode : IG3

30 Apr 2016
People found this helpful30

They are big liars. 1. Initially property was listed for £1200, but we bargained it to £1150 as it was not professional cleaned. Inventory details also claims the same thing. But once we checkout from property and left the property in fairly cleaned state, then they claimed the professional cleaning price and stated, that it was given to us in professionally cleaned state. 2. After 5 days of checkin to property, we reported damaged & leak window which has caused damp in bedroom. They clicked pictures and said that inventory has been updated. But after checkout, they said it was never faulty and have to pay redecoration cost. And on top of that they claimed that they don't keep pictures for more than a year. I don't understand why the pictures were not considered part of inventory. So they lied here as well. Claiming the £120 for professional cleaning and £140 for re-decoration. Also, after checkout they were keep changing the claim amount. First claim was £110 Second claim was £200 Third Claim was £220 Fourth Claim was £300. Even though they didn't had any invoice to support the claim, property got the next tenant and they also got the property in uncleaned state. Thats why they didn't had the invoice. So BIG NO to them. Not recommended at all. My tenancy ended on 14th Feb. 2016. And Today is 29th April 2016 and I am still fighting for my money.

Was this helpful?:

By : Kevin Clarke

4 May 2016

It is a shame that you need to post such a review when as you well know the issue of the damage caused is being dealt with by The Dispute Service in the correct manner. Your failure to respond to telephone calls and emails has not helped your cause as we have asked several times for your Bank details to return the undisputed balance, but without response. The tenancy deposit scheme is there for a reason. To protect tenants monies and to provide an independent view of any deductions claimed.

By : Sharad Kumar

4 May 2016

Mr. Kevin, I tried to resolve the matter with your company official TRACY KEMP after the end of tenancy on 16/02/2016. But the whole matter got dragged for 31 days and we didnt land on any decision. On 32nd Day I raised the dispute case with TDS (17/03/2016) and informed your company officials. Now even after raising the case with TDS, your company officials were not proactive at all. After 31 days of TDS case, when verdict was about to come, your company officials starts chasing me with the acceptance of my initial offer to you guys on claim. So please explain, why are your ready to accept my initial offer after 63 days of end of tenancy? If you would have accepted my offer on 24/02/2016, then this matter would have closed with in 10 days of end of tenancy. Now do you realise why I am frustrated and post this review. If any of your company official wants to challenge me on the review validity feel free to ping me. I have full records of emails.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting67%86.00%£750£1,200
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
4247040001
Areas covered
  • E11
  • E12
  • E13
  • E14
  • E15
  • E17
  • E18
  • IG1-11
  • RM1-8
Address

Clintons Management Ltd
Park House, 168 Stainforth RoadIlford, Greater London
IG2 7EL
020 8597 7342

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:00
  2. 09:00 - 17:00
  3. 09:00 - 17:00
  4. 09:00 - 17:00
  5. 09:00 - 17:00
  6. 10:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?National Homes Network
  • ?Move With Us
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Latest Properties

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We have been managed by ...

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5 Star Review
UserName

By : 'Mamad'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : E17

31 May 2022
People found this helpful0

We have been managed by Clinton’s management for over 9 yrs. what an amazing agency always answered our call and request. Great thank you to Kevin. Tim and special than you to Bobbi amazing personality and showed appropriate professionalism. As tenant we need caring people like them to ... Read Full Review

Comments (1)Was this helpful?:

By : Kevin Clarke

31 May 2022

And a big thank you to you both for being excellent tenants. Good luck for the...


Great ...

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5 Star Review

By : 'Alfred'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RM3

3 Nov 2021
People found this helpful0

Great company. Excellent customer service, friendly and very quick to answer any queries. Always easy to speak to. Thank ... Read Full Review

Comments (0)Was this helpful?:
Thank ...

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5 Star Review

By : 'Jared'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE16

6 Sept 2021
People found this helpful0

Had a very easy transaction when applying for one of their properties. Extremely pleasant and very helpful staff. Thank ... Read Full Review

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review

By : 'Lincoln'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG10

5 Sept 2021
People found this helpful0

Amazing turn around time from initiation to rental! Very professional and personable approach. Looking forward to building on our ongoing ... Read Full Review

Comments (0)Was this helpful?:
Recommended ...

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5 Star Review

By : 'Norton'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : EN2

1 Sept 2021
People found this helpful0

I cannot recommend this agency enough. They are professional, supportive, caring, efficient and an absolute pleasure to work with. Thank ... Read Full Review

Comments (0)Was this helpful?:
Thanks ...

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5 Star Review

By : 'Giustino'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SL6

31 Aug 2021
People found this helpful0

The team here actually listen to what you want in a property... I know!! Shocking, not your normal add to a mailing list of properties you dont want like others ... Read Full Review

Comments (0)Was this helpful?:
Great ...

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5 Star Review

By : 'Akim'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CM15

30 Aug 2021
People found this helpful0

Great service from friendly and very helpful staff, with excellent communication, will be using the team again shortly. Thank ... Read Full Review

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review

By : 'Ellery'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : IG3

30 Aug 2021
People found this helpful0

I made the decision to switch across to Clintons after many months of using a less reputable property management company in the area. It's one of the best decisions I've ... Read Full Review

Comments (0)Was this helpful?:
Highly ...

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5 Star Review

By : 'Gunar'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE5

30 Aug 2021
People found this helpful0

I have 2 rental houses in the local area,. I have used CPM for the vetting & letting of tenants for both of them since buying them about 5 years ago. Highly ... Read Full Review

Comments (0)Was this helpful?:
Great ...

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5 Star Review

By : 'Bernard'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E17

26 Aug 2021
People found this helpful0

Me and partner have just rented a house via this company. We was nervous as it was our first time! However we were guided very well and can't praise this agency ... Read Full Review

Comments (0)Was this helpful?:
The team at Clintons were ...

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5 Star Review

By : 'Alex'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : RM6

25 Aug 2021
People found this helpful0

The team at Clintons were efficient and courteous. I am really pleased with their service. Their staff definitely helped over come any challenges I experienced. ... Read Full Review

Comments (0)Was this helpful?:
I can not thank the team at ...

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5 Star Review

By : 'Sarah'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Online Auctions
Would you recommend ? : No
Postcode : IG1

24 Aug 2021
People found this helpful0

I can not thank the team at Clintons Management enough. It was a bumpy ride with covid and everyone playing catch up. They came through though as ... Read Full Review

Comments (0)Was this helpful?:
How can I add more to the ...

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5 Star Review

By : 'Joshia'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1

22 Aug 2021
People found this helpful0

How can I add more to the previous praises. If I was renting another house these guys would be my number one choice. They were outstanding in all ... Read Full Review

Comments (0)Was this helpful?:
Clinton’s ...

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5 Star Review
UserName

By : 'Safie'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : IG3

9 Oct 2020
People found this helpful0

I am very pleased with the service in which Clinton’s provide. Maxine which is the letting agent I dealt with was amazing, easy going, understanding and highly processo. She made me feel very relaxed and assured during the whole process. The updates where consistent and fast. This ... Read Full Review

Comments (1)Was this helpful?:

By : Maxine Clarke

10 Oct 2020

Thank you for the great review, Safie! Nice to know it was a relaxed and positive experience for you. The Team & I wish you all the very best in your new...


Excellent ...

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5 Star Review
UserName

UserName

By : 'Mrs'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG3

17 May 2019
People found this helpful0

Clinton management Ltd is the best estate agent, excellent service Experience and professional staff member, quickly responded to resolve any problem,all the very best Clinton ... Read Full Review


Comments on Agent Fees

Very good, excellent service

Comments (0)Was this helpful?:
Clintons gives peace of ...

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5 Star Review
UserName

By : 'Philip'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM14

14 Mar 2019
People found this helpful0

Living thousands of miles away from my rented property, having a professional, competent, reliable letting agent is of the utmost importance. It is physically impossible to take care of my property myself and therefore I need an agent I can rely on to do this. The staff at Clintons have done this ... Read Full Review


Comments on Agent Fees

The fees are 10% which, for the service I have received over the years, I think are very reasonable.

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Satisfaction ...

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5 Star Review
UserName

UserName

By : 'J.Reynolds'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM13

31 Oct 2018
People found this helpful0

Clintons Management handled multiple properties for Cloister Court Properties PLC prior to the sale of the company in 2017. They now manage or supply all legal paperwork for three of our personal properties. We have always found Clintons Management to be efficient, approachable & very ... Read Full Review


Comments on Agent Fees

Very good value for the service provided.

Comments (0)Was this helpful?:
One of the better Letting ...

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4 Star Review

By : 'Benjamin'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : E6

30 Apr 2018
People found this helpful0

As an overseas landlord, I have found all members of the Clintons team to be courteous, helpful and responsive. They personalize their service to individual customers and properties so you don't feel like you're just a number in a system. Their record-keeping is accurate and they're ... Read Full Review


Comments on Agent Fees

Fees are reasonable. Most importantly their business model is simple and transparent so there were no hidden costs or extra surcharges.

Comments (1)Was this helpful?:

By : Kevin Clarke

30 Apr 2018

Thank you for your honest...


They are big liars. 1. ...

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1 Star Review
UserName

UserName

By : 'They'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : IG3

30 Apr 2016
People found this helpful30

They are big liars. 1. Initially property was listed for £1200, but we bargained it to £1150 as it was not professional cleaned. Inventory details also claims the same thing. But once we checkout from property and left the property in fairly cleaned state, then they claimed the ... Read Full Review

Comments (2)Was this helpful?:

By : Kevin Clarke

4 May 2016

It is a shame that you need to post such a review when as you well know the issue of the damage caused is being dealt with by The Dispute Service in the correct manner. Your failure to respond to...


they lied about the faults in ...

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1 Star Review
UserName

By : 'M'
Branch : Ilford, Park House, 168 Stainforth Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG6

10 Dec 2012
People found this helpful4

they lied about the faults in the proprt. and due to those faults, the damage cause to property and didnt took responsibility of their actions. result in deducting money from deposit for ... Read Full Review


What agent could do to change your mind?

they lied about the faults in the proprt. and due to those faults, the damage cause to property and didnt took responsibility of their actions. result in deducting money from deposit for repair.

Comments (2)Was this helpful?:

By : MD

11 Jan 2013

If you would care to contact our MD directly, he will deal with your complaint, rather than being an unidentified unhappy soul! Step up to the plate and identify...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10/10/2018, 10:52:46 AM by allAgents

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