The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 2689 Reviews
98% Recommended
98% sales valuation accuracy
94% letting valuation accuracy
92% sales fee satisfaction
90% letting fee satisfaction

Nicola
By : 'Jackson'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : CR8
We have found Choices very professional. Our telephone calls are returned very quickly and we are kept up to date with information concerning our sale. We are very satifisfied with the service we are receiving.
The fees are fair.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 92% | £25,000 | £2,500,000 |
| Lettings | 94% | 90% | £415 | £3,800 |
Choices
41 - 43 Brighton Road, Croydon, Greater London
CR2 6EB
02086801699
By : 'M'
Services : Letting( As a Owner )
Sold price : £1500
Would you recommend ? : No
Postcode : SE25
Attention !!!!to Croydon landlords This agency advertising rent grantee however they will redirect all the charges their tenants don’t pay please share your experience in all agent to stop ... Read Full Review
Fees paid upfront deducted landlords rent guarantee
By : 'Mohibur'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
Dear, Sir/Madam, I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below details: Choices Estate Agents Limited. Registered in England 2374716. Registered office: 2d Carshalton Road, Sutton, Surrey, SM1 4RA. The colleagues Mr. Ashley Hinds (Rico) view the ... Read Full Review
By : 'A'
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : CR2
We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave us. They really helped with the understanding of the processes. The solicitor they recommended were great as well. Many thanks to Dan at the Croydon office and Nicola (after sales) at... Read Full Review
By : 'Maria'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CRO
We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help even if he on his day off . And to word the end Nicola also came to the rescue and help me with some problems I have before the exchange. They both been very nice... Read Full Review
By : 'Mariya'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE6
Benjamin from the Sutton branch was extremely kind and patient with me during the rental process. He explained everything to me, guided me, supported me. I am extremely grateful to him for his responsiveness, patience, support and understanding. It was quite a difficult process, but with his help,... Read Full Review

By : 'Zena'
Services : Sales( As a Vendor )
Sold price : £475250
Would you recommend ? : Yes
Postcode : CR5
Excellent service from start to finish. Grant was spot on with his valuation of the house and guided us through the process until Nicola took over just prior to completion. Greg was always helpful at the end of the telephone answering any queries and passing on messages. Altogether a professional... Read Full Review
By : 'Megan'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : CR3
Kellie was amazing and was so helpful with finding us our perfect family home. Everything we were looking for she found us and was always there to answer any questions we had. She reassured us at all times and guided us 100% throughout the renting process. Myself and my partner had been looking... Read Full Review
By : 'Phoebe'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : KT4
Christina is very professional and nice. She is very efficient and a good problem solver. Positive attitude and cheerful. She is a kind a friendly agent understand the need of... Read Full Review
By : 'Julie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR8
Kellie was very helpful and accommodating throughout the process. I was surprised to realise she was a trainee as she seemed very knowledgeable and professional. I thought she had been in her job for years! Thanks for everything... Read Full Review
By : 'Luinete'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to rent the... Read Full Review
By : 'Earl'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ups i.e calling back every-time a property was available - he took the time to walk me through the process Will has shown what true customer service is by going over and beyond, even... Read Full Review
By : 'Vince'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR0
I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and buying). Choices were extremely proactive in chasing solicitors and I felt Sam in particular went the extra mile to make sure the sale got over the line. Stuart made me... Read Full Review
By : 'Jan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN8
We have a long standing relationship with Choices as landlords, which went through a up and down cycle. However we feel that recently through constructive support of Mrs. Hannah Murray, Mrs. Phoebe Gardner and Mr. George Hawkins, there is now more comprehension from the side of Choices for... Read Full Review
By : 'Shelly'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : CR3
A tenant- unhelpful, on going issues not resolved, worst customer service, slow, uncaring, caused a lot of stress. Can not wait to move out and not be with this... Read Full Review
Bad for the lack of service you get.
By : Daniel Thornton
10 Jun 2019Good morning Shelly, Thank you for your comments, and I appreciate the feedback. I am sorry to hear that you have ongoing issues at your new home. Here at Choices, we really do take feedback...


By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £935000
Would you recommend ? : Yes
Postcode : CR3
I would like to thank all the staff at the Caterham office, particularly Nicola MacDonald and Grant Brown and Andrew Higham at the Redhill office for their support and cheerfulness when dealing with a difficult and aggressive purchaser. Our move to our new house has been a great success and we are... Read Full Review
Good
By : 'Australian'
Services : Sales( As a Vendor )
Sold price : £345000
Would you recommend ? : Yes
Postcode : SM1
Jack Broom and his team in Sutton had a hard task ahead as they needed to help me sell a house within 2 months from beginning to end. Their professionalism, honesty and down to earth attitude was a breath of fresh air. I also liked the fact that they were local lads ð. I couldn't have... Read Full Review
Agent fees were fair especially for the service received.
By : 'NickC'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : KT4
Christina found us a great property and got us moved in within one week! She has been very pleasant to deal with & also very knowledgeable. So far our experience with Choices has been a very positive... Read Full Review
Fees seem similar compared to others
By : 'Clare'
Services : Sales( As a Vendor )
Sold price : £315000
Would you recommend ? : Yes
Postcode : SM1
We are very grateful to the very professional and friendly service we have received from Choices in Sutton with marketing and selling our property. From start to finish the Manager Jack has been honest and reliable, always at the other end of the phone ready to answer queries, concerns and general ... Read Full Review
Agents fees are reasonable and fair. The agents worked extremely hard to sell our property considering how tough the market can be at times and competition from other agents and we feel they have earned the fees, in our opinion money well spent!!!
By : Jack
16 Aug 2018Clare & Antony, Thank you so much for your kind words and we are extremely satisfied with how quickly and easy the sale went through especially in the tough sales market. We all would like to...
By : 'Susana'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : No
Postcode : CR0
Been a landlady through Choices for the last 17 months and all they caused me was trouble. And I had to pay for this privilege. We chose full management so we thought we would have less hassle but we ended up dealing with the tenant directly. First month they stated that the tenant didn't pay... Read Full Review
By : 'Richard'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : CR5
Rhiannon was very polite and courteous and a great help. She was knowledgeable and able to solve a particular problem for me very... Read Full Review
Very reasonable.
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Last updated at 5/12/2016, 2:36:11 AM by allAgents