The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.7/5, 6 Reviews
67% Recommended
0% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'Tony'
Services :
Would you recommend ? : No
Postcode : UB5
If your thinking of putting your property on the market think twice about going with HAART. Massive fees*. Customer service is the worst I've experienced all very good for the first 14 days once contract is signed and the promises they give you to think your doing the best choice going with them so that they don't loose you as a customer, but after its TERRIBLE . From the day of signing contract takes a big company 3 weeks just to get a board put outside my house with numerous chasing I get different stories and excuses (not forgetting I'm paying for them to advertise my property)Keep chasing for feed back from my viewings as they don't have the the ability to pick up the phone to let me know, but then they say they have a log of calls they made to me YEAH AFTER I KEPT CHASING YOUR OFFICE(keep your records of calls, which I've done, and can say it's more calls made than received from them) In regards to them arranging the viewings, they let you know the amount of people coming but then what a surprise comes the day of the viewing and no where the amount of people turn up like they said would come and instead of just sitting waiting making the vendor think your waiting for customers they instead go on there personal phone checking social media, oh and not forgetting when you do chase them for feed back they make up the feed back like advised to me from 2 different viewings customers saying exactly the same but not the normal of (price to high or needs work to small)but complete different which I find very hard to believe that 2 different customers on different occasions viewing my property would say exactly the same but not the normal feed back. Unfortunately now because they are to scared for me to PROOF them that another agency can do a much better job than them they are holding me against there contract and not allowing me to put my property on the market until contract expires. SO PLEASE THINK TWICE BEFORE GOING WITH THIS AWFUL COMPANY THAT CHARGE BIG FEES FOR THE MOST TERRIBE CUSTOMER SERVICE
Bad but not paid nothing
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 100% | £0 | £0 |
| Lettings | 50% | 99% | £1,000 | £1,000 |
haart
53 The Broadway, Greenford, Greater London
UB6 9PP
020 8578 6751

By : 'MR'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : UB1
Excellent Customer Service from Hassan always been really helpful and flexible in terms of arranging viewing. Also he is very polite, helpful and... Read Full Review

By : 'Raxma'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW5
Superb service for Hassan, he's been assisting me and my husband find a home. Always keeping us front of mind and regularly updated us on new listings and any price changes! We've recently visited an option in Northolt and are in further discussions! Highly recommended... Read Full Review

By : 'S'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : UB5
About Poonam Saini Always available. Knows what she's talking about. Enthusiastic and helpful at all times. She's an asset to the... Read Full Review
By : 'Pawan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : UB1
Shannon Baker is very polite,professional and provide excellent customer service,she got us buying a 3 bedrooms home in a great deal as I am Pawan kumar first time buyer she makes it so easy and simple to buy this house.I highly recommend Shannon Baker to all my family and friends. Kindly... Read Full Review
Good
By : 'NJ'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : UB6
Absolutely astonished at the way we were Spoken down to and the level of disrespect that was thrown our way. The memeber of staff was too busy focusing on where we had a better mortgage offer than helping to explain how the process works and what they can offer. Worst experience and left the office ... Read Full Review
By : Ross
10 Mar 2017Hi NJ, We're very sorry to hear about the experience you had with our Greenford branch, please email in all the details to help@haart.co.uk so our help team can investigate this for...
By : 'Tony'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : UB5
If your thinking of putting your property on the market think twice about going with HAART. Massive fees*. Customer service is the worst I've experienced all very good for the first 14 days once contract is signed and the promises they give you to think your doing the best choice going with them... Read Full Review
Bad but not paid nothing
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