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Portsmouth, PO2
1.1/5, 9 Reviews
0% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
33% sales fee satisfaction
67% letting fee satisfaction
No Description Found
"I moved into this property..."
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1 Star Review
By : 'RedDeadDan'
Services :
Rent PCM : £580
Would you recommend ? : No
Postcode : PO2
21 Mar 2016
People found this helpful2
I moved into this property just over a week ago and have had problems with the hot water since day 1. I either get no water at all from the hot taps, a third of a bath full of hot water (I've managed 3 small baths in a week and 3 days), or just cold water from the hot taps. I've reported it so many times already, the plumber has been out twice and it is now an electrical issue due to the switches (main & off peak) for the water heater not working. I'm told 'we'll get someone out asap' then that's it until I get fed up of waiting and call back. Emails get me nowhere, phone calls get me nowhere. I NEED HOT WATER! I also got a small shock from one of the light switches, this has been reported in writing... no reply. I do like this flat, but Mann need to sort these problems out!!! It's driving me insane already.
What agent could do to change your mind?
Very very high considering you get no help when you report problems.
Comments on Agent Fees
Very very high considering you get no help when you report problems.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 33% | £183,500 | £240,000 |
| Lettings | 0% | 67% | £580 | £800 |
Address
Mann
127 London Road, Portsmouth, Hampshire
PO2 9AA
023 9266 6611
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Mann Branches (View All 89)
I do not recommend this agent ...
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1 Star Review
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : PO2
19 Apr 2021
People found this helpful4
We listed our property for sale with Mann in October 2020 and initially they were very attentive and professional. A buyer was found who was looking to make a cash purchase with a small top up mortgage. They were in local rented accommodation. Perfect. Unfortunately Mann failed to do the correct... Read Full Review
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Avoid at all costs. Been on ...
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1 Star Review
By : 'Natalia'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : PO6
6 Mar 2021
People found this helpful1
Avoid at all costs. Been on the market with them over a year. Sale fell through after dragging on for nine months and constant lies from agents. Had to chase them for any feedback and updates throughout that time. After cancelling contract with them and selling privately (not to someone they... Read Full Review
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I moved into this property ...
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1 Star Review
By : 'RedDeadDan'
Services : Letting( As a Tenant )
Rent PCM : £580
Would you recommend ? : No
Postcode : PO2
21 Mar 2016
People found this helpful2
I moved into this property just over a week ago and have had problems with the hot water since day 1. I either get no water at all from the hot taps, a third of a bath full of hot water (I've managed 3 small baths in a week and 3 days), or just cold water from the hot taps. I've reported it so... Read Full Review
What agent could do to change your mind?
Very very high considering you get no help when you report problems.
Comments on Agent Fees
Very very high considering you get no help when you report problems.
Comments (0)Was this helpful?:
Continued nom engagement with ...
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2 Star Review
By : 'Wendy'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : PO3
9 Nov 2015
People found this helpful0
Continued nom engagement with me regarding the progress of the return of my deposit !! I understand that landlady disputing area in one bedroom but been emailing on a daily basis Cara Williams and no response ! Shocking customer service... Read Full Review
What agent could do to change your mind?
Engage with me, respond to me, supply updates as I have asked for
Comments on Agent Fees
Seemed relatively fair compared to other agents in the city
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I am a tenant renting an ...
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1 Star Review
By : 'Eva'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO4
21 Apr 2015
People found this helpful2
I am a tenant renting an apartment with MANN countrywide. The beginning of the process was very dissatisfactory and I am pleased that the property is not managed by this agency, because the communication was very difficult. I went for a viewing of a very nice apartment that was, however, left in ... Read Full Review
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I accepted an offer on my ...
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1 Star Review
By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : No
Postcode : PO2
16 Sept 2014
People found this helpful7
I accepted an offer on my property on 26/4/2014 and I subsequently made an offer on a property. I received no communication from them once I had accepted the offer. I discovered from my sellers estate agents in August that my buyers still hadn't secured a mortgage. I had to ring Mann and co to find ... Read Full Review
What agent could do to change your mind?
They could have honoured their pledges and provided a customer service.
Comments on Agent Fees
I won\'t be paying any fees as I have withdrawn my house from the market because I have lost the property I was buying.
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Sale agreed 31/1/2014 As of ...
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1 Star Review
By : 'Vicki'
Services : Sales( As a Vendor )
Sold price : £183500
Would you recommend ? : No
Postcode : PO2
4 Aug 2014
People found this helpful5
Sale agreed 31/1/2014 As of 4/8/2014 sale still not completed. Forn6 in the above time span nothing happened and I do mean nothing, please do not go with their recommendation to use their solicitor they put everyone with them and that you can't do. Communication is non existent. They have... Read Full Review
What agent could do to change your mind?
Not lied Communicated Stopped being money driven and learnt how to deliver great customer service
Comments on Agent Fees
Started out at 1.5% renegotiated to 1% after the process halted after 5 months through their negligence now going to renegotiate again.
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I have bought many properties ...
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1 Star Review
By : 'Sue'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : PO1
20 Feb 2014
People found this helpful6
I have bought many properties in the past with a few different estate agents around Portsmouth. Mann Countrywide have to be the worse I have ever dealt with. They are unreliable, unprofessional and give a poor quality... Read Full Review
What agent could do to change your mind?
Better trained staff. Communication skills are very poor.
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Mann Countrywide failed to ...
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1 Star Review
By : 'SH'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PO3
13 May 2013
People found this helpful3
Mann Countrywide failed to show up for appointment. I had made an appointment for a property to be valued but no-one turned up. Had driven over 100 miles for the appointment and the estate agent didn't even bother to phone me. I had to call... Read Full Review
What agent could do to change your mind?
Turned up!
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