Absolutely terrible service. This company do not care about anything other than money, whether that means lying about the tenants in order to receive their deposit or avoiding to fix maintenance issues. No aspect of the business is dealt with in accordance to policies and/or procedures. Would... Read Full Review

Fran is a credit to the business, so knowledgeable and professional. At very short notice early in the morning she was all over the task in hand of recording the state of my rental home on checkout. Fran was able to give me a running commentary on the previous tenants obligations as well as... Read Full Review

Keith and Angela were very pleasant to deal with; very friendly and efficient. During our tenancy they were quick to respond and always transparent with us. When our landlord decided to sell they went the extra mile to smooth our exit from the flat and help us find a new... Read Full Review

Having been a customer of many lettings agents during 20+ years as a landlord I have never come across a company as easy to deal with as Northwood Hastings. They introduced an excellent tenant, dealt efficiently with all the administration and manage the property with consummate professionalism.... Read Full Review

Northwood in Hastings were professional, friendly to deal with, efficient and effective. They found a purchaser willing to pay the asking price, made the neccesary enquiries and kept the purchaser on board through some tricky negotiations. Although I became somewhat pessimistic they kept me... Read Full Review

Northwood have been a real pleasure to work with throughout this process, where I was purchasing a property through them. They were always keen to help, always friendly and extremely helpful. Also I should add that they were very patient and understanding during a particularly bumpy patch, where I... Read Full Review

I do not write reviews, ordinarily, however, in this instance I feel compelled to write a few words. Within a few minutes of walking into Northwood Hasting I knew I had made the right decision. Throughly professional balanced perfectly with a personal touch. This was a difficult sale, as was later... Read Full Review

The Agent, Keith Knight, was always polite, considerate, reliable and honest. He provided regular updates during the sale, and if there were any problems or issues, he acted on them immediately. I would personally recommend Keith Knight to any prospective... Read Full Review

These guys where brilliant when I got this flat, Keith showed me round and was a really nice guy and put my mind at ease. And any problems I had Dane was always there to help me out, also thanking Angela as she helped when there was issues with the upstairs... Read Full Review

I had a very pleasant experience with Northwood estate agents. I found them to be very professional. They kept me fully informed throughout my purchase. I mainly dealt with Keith Knight. but I have to say all the staff were friendly and most obliging. Highly recommend... Read Full Review

As a property developer I approached Northwood Hastings amongst many other agents in the area. I have been highly impressed from the start by the professionalism of Keith Knight and his team. It could be said that Keith is an 'old school' agent. This is good. Unlike many they don't give... Read Full Review

The agent Dane Watson was on time, friendly and professional. He introduced me to the vendor which was great for any personal views on the property ie. neighbours, surrounding area. During the visit I didn't feel rushed or pushed in making any decision. The whole visit was enjoyable and... Read Full Review

This is a letter i wrote to the owner after the purchase of my property.. Dear Mr Ryder I had been meaning to send this email some months ago but have only just managed to escape work emails and catch up with my own bits. In February I bought a house through your Hastings Branch. I had ... Read Full Review

First class service from start to finish. Keith did the viewing, excellent customer service, had all the answers to all of our questions Angela in the office, first class. Always polite and very professional, always calls back when she says she will, nothing is too much trouble for her. Dane,... Read Full Review

The sales and lettings team, led by the diligent Keith Knight, made every effort to keep things running efficiently and smoothly during my house sales, house purchases and subsequent letting thereof. Valiant performance all round from skilled and committed members of Northwood Hastings. Fully... Read Full Review