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Maidavale, London W9
4.2/5, 41 Reviews
83% Recommended
67% sales valuation accuracy
100% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
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"Overall my experience was..."
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1 Star Review
By : 'tenant1234'
Services : Letting(As a Tenant)
Rent PCM : £1300
Would you recommend ? : No
Postcode : W2
1 Oct 2015
People found this helpful2
Overall my experience was very negative. Due to the number of issues that arose in my one year tenancy I've presented them in chronological order: At the time of making our offer the admin fee (�400 compared to my usual experience in London of �150) was not as clearly advertised as I feel it should be. It appears Greene and co agreed as they changed their website after we complained about the fee, and its hidden nature, and allowed us to pay less. Upon moving in there were 26 mistakes in the check in inventory. Manuals/ explanations were not provided for multiple objects in the property (for example the disconnected alarm system) even upon request. Despite this Greene still asked us to cover the costs when we put in maintenance requests for these systems. They did not follow up when we refused to pay. The 'Low Priority - 10 - 15 Working Days Maintenance Issue: Internal refurbishment' (as it is described in Greene's request system) task of replacing a mattress took Greene three months to authorise. Our Landlord did not redirect post away from our property and we were asked to deliver letters to Greene's Maida Vale office several times. We were informed our landlord would visit and asked to stay in the property from 2 pm till the end of the day. The landlord did not visit that day, they did however visit unannounced the next day. The day after that we received notification from Greene that our landlords plans had changed and that they would not be visiting, Our property manager changed twice in our one year tenancy. For one of these transitions we were not informed until we attempted to make contact. Upon giving notice to move out Greene interpreted our notification of termination as asking to stay a day over our lease. This was not our intention. Greene were extremely reluctant to contact our Landlord to try and get this waived, We had to go over the head of my property manager, which involved pestering Greene's central office for her bosses's number, to elicit any action from Greene. The check-out inventory included multiple photographs/ descriptions of parts of the property which were not on the check-in inventory. These were generally in some degree of poor repair (as they had been when we moved in). This could easily be interpreted as an attempt to justify retaining our deposit and is not good practice. On the whole I enjoyed living in the flat and the area. Greene and co was a major factor driving me to move out of the property.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £12,900,000 | £12,900,000 |
| Lettings | 100% | 67% | £380 | £1,600 |
Areas covered
- NW6
- W10
- W2
- W9
Address
Greene & Co
7 Lauderdale Parade,Lauderdale Road, London, Greater London
W9 1LU
020 7286 8787
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Greene & Co Branches (View All 11)
Christina was wonderful could ...
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5 Star Review
By : 'Lori'
Services : Sales( As a Buyer )
Sold price : £12900000
Would you recommend ? : Yes
Postcode : W9
23 Nov 2019
People found this helpful0
Christina was wonderful could not recommend her highly enough, nothing was too much trouble and she kept me in the loop with all developments. I visited the property multiple times and it was never a problem. Even once sale went through she was my main point contact with any questions I... Read Full Review
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WORST AGENT EVER!!!! They ...
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1 Star Review
By : 'David'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EC1V
29 Feb 2016
People found this helpful4
WORST AGENT EVER!!!! They are good until you sing and pay.. STAY AWAY!!! They do not care about anything for their... Read Full Review
What agent could do to change your mind?
Really expensive for what they offer
Comments on Agent Fees
Really expensive for what they offer
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Overall my experience was ...
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1 Star Review
By : 'tenant1234'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : W2
1 Oct 2015
People found this helpful2
Overall my experience was very negative. Due to the number of issues that arose in my one year tenancy I've presented them in chronological order: At the time of making our offer the admin fee (�400 compared to my usual experience in London of �150) was not as clearly... Read Full Review
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I have been using this agent ...
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5 Star Review
By : 'Zuhair'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W9
2 Jun 2015
People found this helpful0
I have been using this agent for the last 3 years. I am very pleased with the services of this agent, who is efficient and... Read Full Review
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Suay has done an amazing job ...
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5 Star Review
By : 'Georges'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : W9
10 Jul 2014
People found this helpful0
Suay has done an amazing job in understanding very rapidly our requirements and helping us find the perfect property in a record time. Suay's help has been invaluable and we would like to thank him for his professionalism and support through our entire search for a suitable... Read Full Review
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I found an amazing ...
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5 Star Review
By : 'Shiang'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W9
30 Jun 2014
People found this helpful0
I found an amazing accommodation with the help from Suay and I have to say he has done a really great job. He always responded me promptly and explained me all related acknowledge. I am willing to recommend him if my friends want to rent a property in... Read Full Review
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First Class service very ...
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5 Star Review
By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : W9
30 Jun 2014
People found this helpful0
First Class service very professional at all times. When asked about any comparable flats recently let in the location, she was able to refer many from memory......I liked this......Also, gave honest opinion of the flat, regarding price to be... Read Full Review
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Suay and company at Greene ...
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5 Star Review
By : 'My1es'
Services : Letting( As a Tenant )
Rent PCM : £1213
Would you recommend ? : Yes
Postcode : W9
26 Jun 2014
People found this helpful0
Suay and company at Greene and Co were extremely helpful throughout the letting process and the tenancy. I would recommend them to... Read Full Review
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I have used Greene & Co ...
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5 Star Review
By : 'SL'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : W9
19 Jun 2014
People found this helpful0
I have used Greene & Co for years - they are excellent. Few void periods and even then only seasonal. Alex Piroli is the Lettings Manager - she runs a great team. Prompt, efficient and professional service. I would never use any other agent in Maida... Read Full Review
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I was very happy with the ...
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5 Star Review
By : 'Andrew'
Services : Letting( As a Owner )
Rent PCM : £380
Would you recommend ? : Yes
Postcode : W9
13 Jun 2014
People found this helpful0
I was very happy with the service I received from Green & Co Maida Vale from the initial meeting with Alexandra, who lead me through the process, to my dealings with Suay who found the perfect tenant for my flat. I would definitely recommend the team who made the process so easy and such a... Read Full Review
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Aleaxandra of Greene & Co ...
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4 Star Review
By : 'Simon'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : W9
10 Jun 2014
People found this helpful0
Aleaxandra of Greene & Co advised us on a residential renewal. She gave good commercial advice balancing our wish to retain the tenant but achieve an increase in rent if we could. She succeeded in both and kept us informed throughout the... Read Full Review
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It has been a good experience ...
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5 Star Review
By : 'G'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W9
9 Jun 2014
People found this helpful0
It has been a good experience working with Steve Kadi and his team. Steve's knowledge of the local market, wide customer base and deal experience have been paramount in achieving a very solid value for my property. I would highly recommend Steve if you are looking to sell or buy in Maida... Read Full Review
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Hussein was a fantastic help ...
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5 Star Review
By : 'HappyCamper'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : W9
6 Jun 2014
People found this helpful0
Hussein was a fantastic help to me in my rental search. He had a good understanding of prices in the area, was very frank with what I could get for my money, and kept a very open channel of communication with the landlord when I did find a place on which I wanted to put in an offer. I worked... Read Full Review
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I was very happy with the ...
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5 Star Review
By : 'David'
Services : Letting( As a Owner )
Rent PCM : £1440
Would you recommend ? : Yes
Postcode : W9
5 Jun 2014
People found this helpful0
I was very happy with the letting service; the team were professional an efficient at marketing the flat. It didn't take long for them to place some tenants in the property. It was great that the agents had dealt with these tenants before, and could recommend them to... Read Full Review
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Alexandra is very pleasant to ...
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4 Star Review
By : 'LP'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W9
26 May 2014
People found this helpful0
Alexandra is very pleasant to deal with. She is always happy to deal with any questions or queries I have. I explained to her what kind of tenants I would appreciate to have in the flat and she was more then happy to search (and find) them for... Read Full Review
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Great hard working bunch of ...
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5 Star Review
By : 'Jon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W9
25 May 2014
People found this helpful0
Great hard working bunch of guys., made it so easy, polite, professional .smooth operation, made it effortless for me.. see if I can buy more properties to repeat the experience. thank... Read Full Review
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Alexandra has been fantastic ...
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5 Star Review
By : 'Maria'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W9
25 May 2014
People found this helpful0
Alexandra has been fantastic with us. She has found us good tenants, has worked hard for us and always been very proactive - we never have to ask for something twice, and she mostly has already thought of things we need before we even ask for them. We have worked with two other agencies in the... Read Full Review
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I have been letting ...
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5 Star Review
By : 'John'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W9
21 May 2014
People found this helpful0
I have been letting properties for over 10 years and recently let 2 properties in the Maida Vale area. Both have substantial mortgages so I need them let asap. Alexandra gave excellent service and obtained 2 first class tenant immediately. They both paid on time and treated my homes with respect.... Read Full Review
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Chris was a fantastic agent, ...
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5 Star Review
By : 'Vaughn'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W10
21 May 2014
People found this helpful0
Chris was a fantastic agent, he was prompt, reliable and had excellent customer service. I felt that he cared about what residence I ended up in and his suggestions, comments and understanding of my needs was spot on. I felt like Chris adopted a positive partnership approach which all of his... Read Full Review
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The agent Suay Sagbasan ...
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4 Star Review
By : 'Sven'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W9
12 May 2014
People found this helpful0
The agent Suay Sagbasan Vargas met me punctually at the rental property for the arranged viewing. Suay was polite and well prepared for thew showing. He had brought another property currently for rent that he thought I might be potentially interested in viewing and renting. He gave me a ride to the ... Read Full Review
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