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Parmars
2.5/5, 20 Reviews
40% Recommended
0% letting valuation accuracy
44% letting fee satisfaction
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"Simply the worst estate agent ..."
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1 Star Review
Mr Parmar
By : 'Sarah'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : LE2
14 Nov 2015
People found this helpful6
Simply the worst estate agent I have had the pleasure of dealing with in Leicester. I am in my third year at university and for the past 2 years have lived elsewhere and had no issues. I decided to go with Parmar's for my third year, purely because on first look the rooms were spacious and the staff seemed extremely friendly, which you'd expect for the price I'm paying (�110pw + �720 deposit). On the room tour, they boasted of extremely fast internet and the fact that ALL bills are included- 'you'll NEVER have to pay a bill'. However, everything changed once I paid my reservation fee and decided to move in. They only allowed me to see the contract ON the day of moving, which understandably put me ina difficult position, forcing me to sign it despite my reservations- as I would have effectively been homeless. The contract stated that i now have a �300 restriction on my electricity for the year and MUST buy contents insurance, even though i rang beforehand and they stated that it wasn't an absolute requirement to do so. When i enquired about why I hadn't been told about this before, they simply stated that 'that's how it is' and that was it. From this point on, the staff were no longer professional or helpful and any further enquiries I had were met with a lack of concern consistently, which appeared routine for them. When i went to my room, i noticed that there wasn't wifi for me to connect to, despite ALL advertisements saying that they would provide me with wifi. After numerous enquires that took over a week , they finally admitted that there wasn't actually wifi. They suggested that I should buy my own wifi router, and again that 'that's how it is'. All of my flatmates had these same issues, but because they were all international students, were not confident in voicing these issues and simply accepted what had happened. After retrieving my wifi router, I soon noticed that the internet is extremely intermittent- not working for the majority of evenings and some mornings, which understandably for a student is extremely inconvenient. I am now in the process of complaining about this- (have been down a few times and been fobbed off every single time). They have since put a notice up saying that we can pay for own internet separately for �30-40 a month. This is ridiculous considering the amount of confidence they had when they stated that I would never have an internet issue. Just to add the icing to the cake, we cannot control our own heating and although they told me that they switch it on for an hour in the morning and evening, I have never experienced this. They have also explicitly forbidden the use of electric heaters both verbally and in the tenancy agreement which basically means the room isn't as comfortable as you'd expect for �110 a week. Overall, I am only a couple of months into my contract and would jump at the opportunity at leaving with my money. I now await the struggle to retrieve my deposit back at the end of the year after reading previous reviews, which is not ideal. They are only helpful to you until you have handed your money over, and after that all exchanges are met with annoyance and disregard for your concerns. I will not be staying with them next year and urge all others not to. I live in TK Court but have friends in their other properties who are having exactly the same problems. The amount of hassle associated is not worth �110 a week !
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Latest Reviews
Parma’s estate agency
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 44.00% | £440 | £650 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 8 | 12 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
Parmars
Jay House, 88-90 London Road, Leicester, Leicestershire
LE2 0RD
0116 285 8000
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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"I really enjoyed my stay ...
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5 Star Review
By : 'Cameron'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE1
17 Jan 2025
People found this helpful0
"I really enjoyed my stay over the past year with Parmars Estate Agency. The front office staff were incredibly helpful, and the maintenance crew did an amazing job. Anytime I had an issue, like a water leak or anything else, they were quick to sort it out within minutes. If I ever move back to ... Read Full Review
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I stayed at Christopher Mews, ...
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4 Star Review
By : 'Mariam'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE2
15 Oct 2024
People found this helpful0
I stayed at Christopher Mews, very nice accomodation. The agency was very helpful and didn't hesitate to send someone over whenever I needed something fixed. I got my deposit back a few weeks after moving ... Read Full Review
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This estate agency is ...
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1 Star Review
By : 'Parma’s'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE2
24 Nov 2021
People found this helpful4
This estate agency is honestly the worst!! Do NOT. I am begging you do not rent with them. The manager mr Parmas is disturbed. He is demonic, he is so nasty and rude and some of his worker follow suit. He lies about rent owed when you have evidence. He shouts at you when you go to have an honest ... Read Full Review
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I was extenant at Jay House. ...
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5 Star Review
By : 'Reena'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : LE3
27 Nov 2020
People found this helpful0
I was extenant at Jay House. Parmars give good customer service . Responsive staff . Property is near university walking distance to city ... Read Full Review
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Good ...
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5 Star Review
By : 'BellaSweet'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE2
26 Nov 2020
People found this helpful0
I was happy to stay in Marquis Place 5 bedroom with my friends. I like Leicester and my accomodation was comfortable. I am ... Read Full Review
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Nice accommodation and ...
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5 Star Review
By : 'Winnie2'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : LE2
26 Nov 2020
People found this helpful0
Nice accommodation and enjoyed my stay. Helpful and kind staff. Stayed in Castle House and enjoyed staying there for the full academic ... Read Full Review
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Castle House is comfortable ...
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5 Star Review
By : 'Karen'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE2
17 Nov 2020
People found this helpful0
Castle House is comfortable and spacious. Nice and friendly staff. Enjoyed my stay. Convenient Location near train station and walking distance to ... Read Full Review
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Modern ...
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5 Star Review
By : 'timothy'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE2
15 Sept 2020
People found this helpful0
Everything was well for me as a student. I moved into a Castle House Deluxe studio. Very spacious and very modern. Loved ... Read Full Review
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Everything is great here, for ...
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5 Star Review
By : 'xiao'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Rent PCM : £520
Would you recommend ? : Yes
Postcode : LE2
11 Sept 2020
People found this helpful0
Everything is great here, for me i really had a geat time. Good reception service, good receptionists and good location, you can get nearly everything nearby your house. The mist important thing is it quite near the ... Read Full Review
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Unprofessional and rude, ...
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1 Star Review
By : 'Calm'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE2
16 Dec 2017
People found this helpful3
Unprofessional and rude, chasing email of invoice and photos for monies stopped from deposit. Fobbed off, for weeks, always told need to ring back to speak to right person, even spoke to Mr Parmar who called me My Dear, didn't know anything, wasn't willing to try and was patronising. On ... Read Full Review
Comments on Agent Fees
Bad
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Crooks and criminals. If you ...
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1 Star Review
By : 'Resident'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE2
6 Oct 2017
People found this helpful6
Crooks and criminals. If you are looking for poor housing, poor service, and you wish to never see your deposit again for no reason, then this is the place for you... if not, I would look elsewhere, homelessness would be better. I cannot express how utterly pathetic and unprofessional and rude ... Read Full Review
Comments on Agent Fees
Appaling
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By : Tasneem
15 Mar 2018Hi we lived in Parmars rented property for 7 years, we kept the flat in a good condition but when it came to giving back the deposit, they mentioned how In the contract it states that we need to...
The worst estate agent ever, ...
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1 Star Review
By : 'T'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : LE4
24 Mar 2017
People found this helpful7
The worst estate agent ever, he only cares about the the incoming rent, doesn't address any issues, hes only interested in the rent coming in, we had so many problems in the flat, he doesn't do anything, when we phone the agent to complain, this rude man starts screaming like he's gonna set ... Read Full Review
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do not rent apartment from ...
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1 Star Review
By : 'Jack'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE20
11 Oct 2016
People found this helpful6
do not rent apartment from this company, especially students, they will not give your deposit back, I give 750 pounds for deposits and they just don't give it back to me, not just me, all my friends lived there did not get their deposits back. when we contact them about this money, they tell us ... Read Full Review
Comments on Agent Fees
over expensive
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I moved into glebe str as I ...
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1 Star Review
By : 'John'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE2
16 May 2016
People found this helpful5
I moved into glebe str as I was desperate for a flat. I was initially informed that the rent goes up every 6 months. I had to walk past ppl injecting drugs/ smoking crack in the hall way. I even had to open the front door for ambulance services for someone that overdosed in the hallway. I could not ... Read Full Review
Comments on Agent Fees
Over priced
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The worst estate agent ever. ...
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1 Star Review
By : 'S'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : No
Postcode : LE5
15 Mar 2016
People found this helpful6
The worst estate agent ever. The reviews on here and both google are a joke. Do not rent with them. They ignore issues. I have suffered in a mouse ridden house for so long. After covering hoes endlessly as well as other issues, I am done. Our rent seems to go up and up. They need to be on ... Read Full Review
What agent could do to change your mind?
The worst
Comments on Agent Fees
The worst
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Simply the worst estate agent ...
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1 Star Review
By : 'Sarah'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE2
14 Nov 2015
People found this helpful6
Simply the worst estate agent I have had the pleasure of dealing with in Leicester. I am in my third year at university and for the past 2 years have lived elsewhere and had no issues. I decided to go with Parmar's for my third year, purely because on first look the rooms were spacious and the ... Read Full Review
Comments (0)Was this helpful?:
This estate agent has given ...
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1 Star Review
By : 'Anon'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Rent PCM : £440
Would you recommend ? : No
Postcode : LE2
14 Sept 2015
People found this helpful5
This estate agent has given us such a hard time during our tenancy experience. From ignoring our calls and emails to demanding money from us. Rather than sorting out the issues and contacting us directly, the main man is the least bit bothered about getting in touch with his clients. He never seems ... Read Full Review
What agent could do to change your mind?
The agents could have been more approachable, more understanding towards students, be more available. The new lady at the front desk was not approachable. The lady previous to her (Bhavna) was actually very helpful and would help us as much as she could with other issues such as maintenance problems. She would always push our messages towards the main man and at least try to give us reasonable responses with clear messages rather than being ignorant.
Comments on Agent Fees
Too pricey for student living. They required over £700 for deposit whereas other student lettings agents required a maximum of £400. On top of that they would make us sign up for insurance for £60 for which they never gave us any details or information.
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WORST ESTATE AGENT! I rented ...
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1 Star Review
By : 'SB'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE2
4 Sept 2015
People found this helpful3
WORST ESTATE AGENT! I rented a property from them for a year. Even though they make it seem like the deposit you pay ... Read Full Review
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The landlord claimed that I ...
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1 Star Review
By : 'Alexis'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
7 Aug 2015
People found this helpful4
The landlord claimed that I owed them a month's rent because I had not notified them in writing of my intention to end the tenancy. I sent a dispute to the Tenancy Deposit Scheme and I won because there is no legal requirement to give notice in a fixed term contract. Be aware that there is a clause ... Read Full Review
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Do not rent with Parmars, I ...
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1 Star Review
By : 'Jayne'
Branch : Leicester, Jay House, 88-90 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
29 Feb 2012
People found this helpful7
Do not rent with Parmars, I had an absolutely terrible experience which saw me living in mould ridden conditions for months. It grew everywhere & Parmars took no responsibility. They wouldnt allow me to leave my contract early, even though after cleaning the mould it grew back within a week. ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
