The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 22 Reviews
95% Recommended
100% sales valuation accuracy
87% letting valuation accuracy
100% sales fee satisfaction
82% letting fee satisfaction
We came to Northwood, having had a poor experience with another Letting Agency in the area. We had a problem-property and Northwood have been fantastic in helping us sort it out and getting us back on track. Whilst they can't wave a magic wand on the situation, they have been brilliant in the way they have dealt with things and, as a Landlord, have met all of my expectations in terms of the levels of professionalism, communication and organisation - all the crucial factors. I would even go further: they have exceeded my expectations in many areas. Moving from a local agent to one that operates nationally has really been an eye openeer. Having a national network means that they've got the professionalism and organisation (e.g. use of a national legal department) that really gives them an advantage. But they've still got a local focus and have been much better at communicating with us than the smaller, local agent we had been using. I must say, Tash, in particular has been excellent with us. Reading this back, I realise I sound a walking advert for them, but I have been genuinely pleased with the service and it has been streets ahead of our previous letting agent. Would recommend.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £143,000 | £580,000 |
| Lettings | 87% | 82% | £375 | £750 |
Northwood
The Old School,c\/o, Vicarage Rd, Shrewsbury, Shropshire
SY3 9EZ
01989764050
By : 'A.'
Services : Letting( As a Owner )
Rent PCM : £230000
Would you recommend ? : Yes
Postcode : TF1
Northwood have dealt efficiently and professionally with the letting of my property. They have kept me well-informed at all times. All the staff I have spoken to have been friendly and helpful. They are now dealing equally well with the sale of the property. I would have no hesitation in... Read Full Review


By : 'Vicky'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SY2
We have found Rebecca and Shaun Great. So helpfull and friendly, no problems or delays in being able to contact them and they're supper knowledgeable staff. Couldn't recommend highly... Read Full Review


By : 'Vicky'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SY2
We have found Rebecca and Shaun Great. So helpfull and friendly, no problems or delays in being able to contact them and they're supper knowledgeable staff. Couldn't recommend highly... Read Full Review
By : 'Lee'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TF1
For our first meeting they never bothered to turn up even after I had to travel over two hours to get there. After listening to the excuses I decided to give them the benefit of doubt. Unfortunately I was promised that they would rent out my house under a guaranteed rent scheme however even after... Read Full Review
By : 'Helen'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : ST17
The staff at Northwood were professional and courteous. They dealt with my request promptly, advised me of all procedures and provided regular updates. They quickly found me suitable tenants and I was particularly impressed with the thorough inventory they produced. I would be happy to use their ... Read Full Review
By : 'TelfordGuy80'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : TF1
I found Northwood very helpful when renting a house. They booked a viewing in for me at short notice and the application forms were very easy to do. Within a few days I was moved into my new house. Overall very happy with the... Read Full Review
By : 'Kev'
Services : Letting( As a Owner )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : TF1
My initial contact was with Tash. She guided me through the process of letting my property with Northwood in a very straightforward and honest way. I knew exactly what they were offering me and how it would work financially - there were no hidden surprises! I live a long way from my property to... Read Full Review
By : 'KEITH'
Services : Sales( As a Vendor )
Sold price : £206000
Would you recommend ? : Yes
Postcode : TF50
Northwood estate agents sold my propery at 6 aspen way,shawbirch,TF50lh,in Twenty four hours,kept me informed of the sale,and acted in a very Proffesional... Read Full Review
By : 'Rob'
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : SY1
A rapid response to our initial contact asking for them to attend the property. Their communication in keeping us advised was spot on and the advice we were given was pragmatic and accurate. Once a prospective tenant had been located the tenant checking was thorough and detailed, giving us a clear... Read Full Review
By : 'Adrian'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : TF6
I called 3 local agents out with a view to renting my two empty flats out. Of the three that came out Andy from Northwood stood out as very professional and his knowledge of the rental industry was evident. It was a no brainer as to which company to use. My dilemma was which scheme to sign up to. I ... Read Full Review
Very reasonable fees for the excellent service offered.
Very reasonable fees for the excellent service offered.
By : 'Jane'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : TF1
We have a number of properties that we rent out locally and our most recently purchased property was through Northwoods in wellington. We have dealt with a number of estate agents and letting agents over the last few years and can honestly say this agent was an absolute pleasure to deal with. They... Read Full Review
very fair!
By : 'Lucyjane9782'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : TF1
From start to finish Northwood Telford made me feel happy and confident at renting my property for the first time. I trusted their judgement on tenants and knew my house would be in good hands. I have been kept up to date with relevant information and have been advised of the tenants 3mthly check... Read Full Review
Reasonable and guaranteed rent a good option.
Reasonable and guaranteed rent a good option.
By : 'Paul'
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : TF2
I've had a very good experience in comparison to previous lettings agents and I particularly enjoy the thorough inspection I have sent, would recommend them to anyone in the... Read Full Review
By : 'Marty'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TF1
As we are currently living and working abroad, renting our UK property seemed the sensible thing to do, even if a little terrifying as this was new to us and we had heard/read a lot of horror stories about doing this. Along with other Letting Agents we requested a visit from Northwood to advise on ... Read Full Review
We are on a Guaranteed Rent and are happy with the amount we are guaranteed, therefore, any money Northwood procure for rent over and above our guarantee is not our business and from our situation, is money well spent.
We are on a Guaranteed Rent and are happy with the amount we are guaranteed, therefore, any money Northwood procure for rent over and above our guarantee is not our business and from our situation, is money well spent.
By : 'Matt'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : SY13
As landlords we have found Northwood to be extremely helpful and courteous. They have gone the extra mile to help us resolve a number of unexpected issues that arose at the start of the tenancy of our rental... Read Full Review
By : 'Jessie'
Services : Sales( As a Vendor )
Sold price : £143000
Would you recommend ? : Yes
Postcode : TF1
Andy and Tash were really good! They were friendly yet professional and always there to ask for advise. Another agent suggested a higher asking price, but Andy impressed me so much with his enthusiasm and honesty, so we went with him. Tash accompanied most of the prospective buyers on viewings and... Read Full Review
Fees were very competitive.
Fees were very competitive.
By : 'Paula'
Services : Sales( As a Vendor )
Sold price : £205000
Would you recommend ? : Yes
Postcode : TF1
Andy and Tash offer a very friendly yet professional service. Nothing is too much trouble. Our house was sold with our first viewing. Would highly... Read Full Review
By : 'Geoff'
Services : Letting( As a Owner )
Rent PCM : £460
Would you recommend ? : Yes
Postcode : TF1
I have used Northwood in Wellington, Telford for finding clients and managing the tenanacies. In all respects I have found them very good. They very quickly filled the 2 flats with good tenants, kept me informed as to how the tenancies were progressing and managed the payments effectively -... Read Full Review
By : 'Emma'
Services : Letting( Property Management )
Rent PCM : £375
Would you recommend ? : Yes
Postcode : TF7
Fantastic personal service from Andy. Honest, reliable and accurate information with regular communication. The guaranteed rent scheme has provided peace of mind and the confidence that my property is being well looked after and managed efficiently. It is in the Andy's interest to ensure that... Read Full Review
I am using the Guaranteed Rent scheme. Whilst the return is lower than it might be using a traditional letting agent, I am guaranteed to receive rent each month even if there is a void period. It has provided peace of mind and confidence as a reluctant landlord.
I am using the Guaranteed Rent scheme. Whilst the return is lower than it might be using a traditional letting agent, I am guaranteed to receive rent each month even if there is a void period. It has provided peace of mind and confidence as a reluctant landlord.
By : 'HouseyHousey'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : TF3
We came to Northwood, having had a poor experience with another Letting Agency in the area. We had a problem-property and Northwood have been fantastic in helping us sort it out and getting us back on track. Whilst they can't wave a magic wand on the situation, they have been brilliant in the way ... Read Full Review
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Last updated at 5/24/2017, 3:36:27 AM by allAgents