This was a very emotional sale due to a family loss. Ramona was absolutely brilliant and understood all my needs professionally and emotionally. Trevor the manager was brilliant too and when I found some of the stuff hard to do ie in the computer and the paperwork side he was also very supportive. ... Read Full Review

Claire is an excellent case manager and was able to chase my transaction with multiple other parties and I credit her with my completion date being two or more weeks sooner than it would have been without her. The whole team are really helpful and professional. Thank you to all of you. I... Read Full Review

As a tenant I would like to recommend Rosie for her friendly professional approach. She always tries to help as quickly as possible and resolve any... Read Full Review

All round a very professional sales team I dealt with Trevor Gannon who seemed to head up the team he delivered everything he promised and I was very pleased from start to finish I would highly recommend... Read Full Review

Would not recommend. Absolutely terrible service. Very arrogant. Worst buying experience ever. Promises made and never kept. If I was running my business like this, it'll be... Read Full Review

Shocking service! They do not accept AIP from any bank! They say I need to provide an AIP which has had a hard credit check (which NO bank does). Bairstows only use this tactic to get us to use their lender! Shocking... Read Full Review

By far the worst people I have ever met. Did not care about sorting the house, and requested I get a lawyer if am not happy with them. Bad customer... Read Full Review

Very ignorant and single minded staff working in Bairstow Eves Coventry branch. They have been trying to upsell their product refusing to consider another company... Read Full Review

Really bad service. Looks like some of the staff is just trying to get rid of you as soon as possible (even though you are a paying customer) without a real interest in doing a proper job, let alone a good job. You have to talk to them over and over again for the same simple issues. They make a... Read Full Review

Trevor came to value my property on 06/09. I have telephoned 3 times asking him to call me or provide a valuation. After 11 days and no return calls I have decided I will not be using this estate agent. Please do not bother contacting... Read Full Review

This feedback is specifically for Bairstow eves Coventry branch. I would to like share my experience in terms of rental refund for previous property. Their staff is highly unprofessional, untrustworthy and unskilled. I did a complaint at their Nottingham head office but got a response in an... Read Full Review

Radford branch management in Coventry is turning away HSBC customers who have MGT DIP, based on subjective and false assumptions that the bank does not perform strong enough credit checks and that their DIPs can be forged. Clare Dawe, also said she knows what the DIP should look like as they... Read Full Review

This estate agents is terrible. I have never been made to feel more uncomfortable when walking into a shop in my life. I wanted to talk to someone about renting a place in Coventry, hence walking into a place which advertises rented properties. There was around 6 staff just chatting away then when... Read Full Review

Sadly, an agency that is dishonest and not necessarily ethical in its dealings. I happened to deal with this agency a few months ago, and made an offer to purchase a house, which was then accepted by the vendor. I then set in motion my conveyancing and mortgaging arrangements, but had to go... Read Full Review

Wouldn't allow me to view a property without calling into the branch and seeing a mortgage consultant, when I already have an agreement in principle. Stuck in the... Read Full Review

People advised us that Brainstoweves was not the best agency around. But we gave them a call. It was difficult to reach them. When we finally talked with somebody we arrange a viewing. But it took ages to book a viewing,they were confused about everything we asked them regarding the property! Sadly ... Read Full Review

To start with the property which this agency was advertising was almost new and well furnished, therefore we didn't think too much and didn't search for feedbacks which was a mistake. Firstly, the property presenter - Cara didn't know anything about the apartment. She said that bills should be low... Read Full Review

Wouldn't it be great if there was rating of zero?! Tried buying a property in October from them (Jubilee Crescent branch). Richard the sales rep was great. When putting in an offer I was initially talking to Ashleigh, who came across as a little awkward and only gives in if you be firm and... Read Full Review

Having recently become a new landlord I then faced the daunting task of selecting a property management company to work with. Well having considered 10+ local companies across a criteria of marketing, rental pricing, landlord charges and general advice, it became an immediate no brainer to work... Read Full Review

We had viewings arranged that we were not advised of, never kept informed of what was happening. Once we had agreed a sale the dates constantly changed and were told that even though we were on holiday that friends or family must move us whilst we were away otherwise the buyer would pull out!... Read Full Review