I totally agree with this review. I've had a very similar experience recently, and I wish I'd seen this review before I walked into a Haart office. The letting agent at the Ealing office assured me of a lot of things such as professional cleaning, fittings etc, and NONE of which was done when I moved in. I had to pay a lot out of pocket for the things I'd requested on the flat, because I'd already signed the lease on the word of a smooth-talking letting agent. Would recommend having any discussions with lettings agents on paper as obviously verbal agreements did not hold much water in this case. Do not sign a lease without inspecting the property again one last time to check whether it is in the condition you expected it to be. All the letting agents care about is your signature on the tenancy agreement. If you can, try to meet the landlord as well before you sign the lease. Beware of landlords who agree to one thing one day, but change the mind and ask a higher rent the next day. If I'd done any of the above, I would not be stuck in my current situation. A deceiving letting agent, combined with a totally inflexible and uncommunicative landlord in a property that needs a lot of things fixed is a nightmare renters can do without, especially in a market where they are lots of properties to choose from. I'd never go near Haart ever again and would not recommend them to anyone.

I agree haart have been absolutely rubbish to me as well. Although got good first impressions went down hill from then on in! Once they had got their hands on our money that was it! Got wrong beds which were in the contract still not changed after calling for 2-3 months! And loads of things like not returning calls refusing to talk to us ect.! Don't ever go with haart I never will after this terrible experience.

Haart Walthamstow, did not return my calls although I called several times over several days interested in one property. No business from me and my freinds for sure.