Lets Do Business

Bad company ethics. After a breach of trust with the company (letting people into our flat without telling us) I sent a few complaint letters. I received an email back saying my reference to ‘escalating to the Property Ombudsman’ should we not be able to sort this out together ... Read Full Review

Great service, quick responses with all the e-mail exhange and very helpful with all the requests. Georgina was also really great with ... Read Full Review

As a seasoned renter in London, I have come to be wary about how difficult it can be to find and secure a suitable property. I was pleasantly surprised by how professional and seamless the team at LDB (particularly Anmar and Sam) were when I had a very short period to find a suitable property, and ... Read Full Review

My partner and I have just rented a flat through LDB. The team were amazing- it was a really smooth process with great communication every step of the way. Sam and Siri handled all of our queries quickly and were very informative. Really grateful for all their ... Read Full Review

Stayed with LDB for more than 3 years and they've always been very helpful. Siri-Ann and Mahmmoud were really efficient as ... Read Full Review

Siri is really helpful and efficient, every step of the process went very smoothly I am really pleased with the ... Read Full Review

Siri has been a great help throughout the name change in the tenancy agreement. Although the process was somewhat long, something more than I would have liked, but Siri always did her best to shorten the ... Read Full Review

We've just rented a flat through LDB and Siri-Ann was very attentive and patient, despite the delay with our guarantor's references. Our emails and calls were answered very quickly and all our questions were clarified on the same day. The tenancy process was easy, despite one of us ... Read Full Review

Just rented a property with my partner in Fulham. Rosie was our agent and she was great, all our requirements were met and the move went smoothly. Would recommend and use ... Read Full Review

We are a group of first year students at Imperial College. We found the experience to be very easy. Sam was friendly and always responded to any of our queries. I have recommended the agency to some friends and they have had the same experience. Will use them again next ... Read Full Review

Rosie was really helpful through the whole process, always came back to me with answers to any of my questions within minutes. Everything was clearly explained in the begining and all of our requirements were met. I have used some terrible agencies before and was a little nervous but I couldnt ... Read Full Review

Terrible customer service and administration. Definitely not worth the Agency Fee. The Agent and Administrator kept calling me by a completely different name on email, which is very concerning. They also typed my email address in wrong originally and only noticed when my flat-mate told them. They ... Read Full Review

It is my first time renting and so I was unsure of a few things that I wanted to check. I never got a full answer and sometimes questions were ignored and not answered at all. They also emphasize how it should be a quick process but many times never got a response until following up once or twice. ... Read Full Review

Mine is a particular case as I paid several month rent upfront because I asked for few job to be done in the property. I am very disappointed about it as they sent a handyman today after 4 days I moved in to get a couple of job done. Regarding the most important request agreed on the day of my ... Read Full Review

Motty at LDB was very helpful and attentive to helping myself and a friend find a suitable flat in the Fulham area. He was very genuine, never pushy and I wish him all the ... Read Full Review

I was initially quite daunted about the prospect of finding a rental property when I arrived in London as it's such a fast-paced market. I'd also just started a new job and the town I had to view properties was limited. Dominic and his team really understood my needs and took away a lot of the ... Read Full Review

Manara helped me rent my first property. It could have been a confusing experience but she made it very simple and easy for me. We found a flat I really liked and I am looking forward to moving in soon. Many thanks to Manara and the ... Read Full Review

Great service. I would definitely recommend this firm. We needed to move out of our letting on short notice but were obviously slightly constrained by the (100% fair) notice period. However, the warriors at LDB were phenomenal at helping all parties out. Within 5 hours of receipt of our intention ... Read Full Review

Very friendly staff and professional agency. Every time I had a question or needed help with any queries Ela was happy to help - and did so in a quick way. I felt in very good hands while living in one of the agencies managed flats. Would absolutely ... Read Full Review

My agent was Melanie Walsh. She was A* !! She knew what I was looking for in a rental and found me a property straight away!! Couldnt of asked for a better agent!! Thank you Melanie ... Read Full Review