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The UK's Largest Customer Review Website for the Property Industry

4.2/5, 98 Reviews
83% Recommended
67% sales valuation accuracy
100% sales fee satisfaction
By : 'Darren'
Services : Letting(As a Tenant)
Rent PCM : £1450
Would you recommend ? : No
Postcode : CR0
miss informed (lied) about the sky bein fine to be installed, which is now costing me 300£ to be removed, after 6 days in the property the apartment flooded & also no help from the agents. They didn't know who to contact to get it resolved! Was told that there was 2 car spacers in car park . But only 1. Was told that blinds were bein fitted & were on order. Yet again more lies had to order themourselves. Every time we try contact a member of staff they never return your calls. The staff at Croydon branch have all lied to ourselves & not once has any1 called to apologise , or even returned our calls & messages. We paid a years rent upfront £20,000?and on the day of moving in no1 in streets ahead had been informed we were moving in. 3 weeks we been in this flat & still there is no flooring in the main bedroom due to the flood ! The service I have had (or lack of) has prompted me to fill this in, I would never use Streetsahead again & would advise my family & friends to use another company. We have been lied to let down and spent 2-3 weeks chasing the agent who just ignores our calls n messages. I have just spoke to a member of staff who jus blatantly lied & said he was with her when she said no sky dish is allowed! There was only 1 person who showed me this flat & it was Natalie ! She has even got her college to lie to say that he heard her say no to sky!! She was on her own when she showed me round!! Can't believe how bad they treat there customers n also how much they lie and never return your calls. Also I am a paraplegic in a wheelchair and was looking forward to sky for my TV as virgin doesn't have the channels I like,
By : Gary O'Hare
1 Sept 2015Dear Darren, I am very sorry to hear of the issues that you have raised ranging from Sky to un-returned calls. I would be happy to hear from you in order to rectify and address these issues at your earliest convenience. My direct contact number is 020 8655 4709. Kind Regards Gary O'Hare Director
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67.00% | 100.00% | £270,000 | £450,000 |
Streets Ahead
263 High Street, Croydon, Greater London
CR0 1QH
020 8686 8686
By : 'Jaideep'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
Streets Ahead Croydon provides very un-professional service. After leaving the apartment for more than 2 weeks, they do not refund my deposit nor tell me any deduction. They do not respond to emails for follow up. They do not have the courtesy to team people fairly. The property managers do not... Read Full Review

By : 'Sarah'
Services : 20
Would you recommend ? : Yes
Postcode : CR0
Streets Ahead croydon branch were amazing. When our chain hit problems my estate agent went MIA. Luckily the people we were buying from were using Streets Ahead and they worked tirelessly to keep the chain going. Massive thanks to Andrew Bilby in particular we couldn't have done it without... Read Full Review

By : 'Emy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR2
Have had a great experience with the staff at the Croydon Central branch, Andrew worked tirelessly to ensure the sale of the flat and the communication from him and Danny was great throughout the... Read Full Review


By : 'Andrew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR0
I would like to thank the best Estate Agents in Croydon ... Streets Ahead .. Danny, Salma, Andrew, Shaheen and Catherine. My previous estate agents couldn't arrange any viewings and I was struggling to sell my flat. Without the persistence of both Andrew and Danny (manager) .... I... Read Full Review
By : 'S'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
Poor experience again. Croydon central manager *l replied me on 10th March to contact him. I did and he assured that they will look into it. Nothing happened in 1.5 months. This organisation is poorly... Read Full Review

By : 'S'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : CR0
Dishonest people at Street Ahead Croydon. Took reservation fee of £350. The document given clearly says if you should change your mind and we have already referenced you, we will deduct the cost of £138.00 (Incl. VAT) per tenant referenced and refund the remainder. Didn't get any refund,... Read Full Review
By : Kunal Patel
10 Mar 2020Dear S Pawar, Many thanks for your comments above and we take all feedback very seriously. If you feel that you have been treated in the wrong manner, please do not hesitate to contact me to...
By : 'Cintia'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
One start is way too high to describe this agency! I honestly have no idea how people have 5* experience! We had to deal with a leak for over 6weeks!!! At first I was flooded trough the fire alarm. Then they said it has been sorted. A week or two after I had a massive leaking spot on my... Read Full Review
By : 'Delilah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR0
My husband and I recently sold our home through Streets Ahead. We initially decided to market the property through another local agent as we heard their fee was cheap. They failed miserably and we were at this point quite desperate to move as we found our dream home. Streets Ahead approached us and ... Read Full Review
By : 'M'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £380000
Would you recommend ? : No
Postcode : CR0
Told lies and wasted everyone’s time. Avoid at all costs. Just filling appointments in the diary and showing properties at prices which are now... Read Full Review
By : 'Aleksandar'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CR0
Deceitful, time wasting, careless people. You will lose money regardless being a buyer of seller. Just avoid them. # Introduction In the beginning, everything look it was on my side, except the time frame, so from the start I clearly communicated to each party that time is crucial. From the... Read Full Review
By : 'Vivek'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : CR0
I would rate 0 stars for streets ahead as they made us go through hell - Please don't go anywhere near them at all. * We were supposed to move into a new rented apartment last Saturday -when we went there to collect the keys , the house was not in a position to move in and we did not see any... Read Full Review
By : J Hus
25 Jun 2019True that Kai Seale guy is a...


By : 'Baz'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
I would like to express my gratitude to Myles Blair and Layla Manning from Streets Ahead Croydon Branch for their attentive and excellent service throughout my property search/viewing till getting the keys for my new apartment! I would highly recommend Streets Ahead, specially Myles and... Read Full Review
Reasonable
By : 'Christopher'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : DE1
Easily the worst, rudest company I've ever had the displeasure of dealing with. We were lied into a property by one of their agents, asked on the day of moving if we would reschedule to another day, left without electric of warm water for the first 5 days in the property, left without any... Read Full Review
Unacceptable.
By : Lee
11 Aug 2017Sounds almost identical to my experience including refusing to release my damage deposit and stopping contact. I've started a single claim and will be seeking small claims in the...
By : 'Worst'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : CR52
Really poor service! They hardly respond to email's, take ages to get back to you and have no urgency about anything. The house we moved into was disgusting! There was dog faeces in the garden (from previous owners), property had not been cleaned properly, damp stains all on walls, paint peeling... Read Full Review
By : 'Darren'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : CR0
miss informed (lied) about the sky bein fine to be installed, which is now costing me 300£ to be removed, after 6 days in the property the apartment flooded & also no help from the agents. They didn't know who to contact to get it resolved! Was told that there was 2 car spacers in car... Read Full Review
By : Gary O'Hare
1 Sept 2015Dear Darren, I am very sorry to hear of the issues that you have raised ranging from Sky to un-returned calls. I would be happy to hear from you in order to rectify and address these issues at...

By : 'Raluca'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : CR0
I would like to highly recommend Lewis Hay for his promptitude. He has been very helpful with all the issues I had in the rented... Read Full Review


By : 'pennington'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : CR2
The staff at Streets Ahead were always extremely obliging and helpful. George was especially helpful, always willing to go that extra mile and had a very enthusiastic approach to letting our property which made us confident that we had the best people looking to let our property. Vanessa was... Read Full Review

By : 'Rada'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : CR0
From the very first visit when George came to assess our property whilst it was being refurbished prior to letting it out, I have found the service provided by the Lettings team at Streets Ahead to be extremely professional & knowledgeable. George provided us with a rental valuation that was... Read Full Review


By : 'Mr.'
Services : Sales( As a Buyer )
Sold price : £270000
Would you recommend ? : Yes
Postcode : CR2
My initial contact with Kai Seale was at a number of properties prior to the one eventually purchased. Kai was proactive, but not pushy, in making me aware of properties on the Streets Ahead books, that met my criteria. He was helpful and informative throughout the stages leading to my offer being... Read Full Review
By : 'Yuved'
Services : Sales( As a Buyer )
Sold price : £400000
Would you recommend ? : Yes
Postcode : CR0
In the current market place, where there is extreme presssure on buyers to move quickly, I can safely say that from the first viewing I had of the property with Michael, to making an offer, exchanging and completing, the service offered has been first class. Throughout the process Michael was... Read Full Review
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Last updated at 1/13/2015, 8:35:46 AM by allAgents