The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.6/5, 12 Reviews
67% Recommended
70% sales valuation accuracy
100% letting valuation accuracy
73% sales fee satisfaction
73% letting fee satisfaction

Naim

Sam
By : 'Tiana'
Services : Letting(As a Tenant)
Rent PCM : £295
Would you recommend ? : No
Postcode : SW1V
Happily I escaped by some chance renting with CityHomes Estates. Unprofessional on every step they did. I viewed a flat presented by CityHomes Estates. It had some serious issues with a wall in a bathroom. It had huge wet stains. I was told that a pipe blew up there but they have fixed it successfully and eventually would redecorate it. Also some minor furniture changes were agreed. The date for moving in was agreed ASAP as they fix the wall. I payed the holding deposit. Nothing was happening during a whole week. Then I got sms that they 'agreed moving out a bed'. Ok, but what about a contract and so on? So I called asking for a contract. They promised to give me a call in 15 minutes. Called me back in an hour saying 'We're sorry, but we're giving your deposit back'. This feels strange regarding previous sms, but the fact that they hadn't contacted me earlier when they actually made this decision is mad. Got my deposit back. Same evening I had an email from another agency saying 'are you still interested in these premises. this back on the market. sorry for confusion'. WAT? I viewed the flat again and it still had wet (under repaint) wall (after 3 weeks!) and nothing else was changed. Agreements were not passed between agencies as well. For sure, I felt lucky to escape these agencies and the flat without losing money. Should I mention that admin fee CityHomes Estates asked via initial phone call is significantly less that the one they asked on the view and refused to lower? Totally unprofessional.
Admin fee CityHomes Estates asked via initial phone call is significantly less that the one they asked on the view and refused to lower.
Admin fee CityHomes Estates asked via initial phone call is significantly less that the one they asked on the view and refused to lower.
By : The Lettings Team at Cityhomes Estates.
6 Jul 2015Dear Tania, Thank you for taking your time to place a review, We have returned your holding deposit as we discerned the landlord wouldn't carry out the required works to yours and our satisfaction. It would be fair to direct your constructive criticism to the other agency" you mentioned. Our admin fees are based on the amount of people renting and referencing criteria, this may vary accordingly. We pride ourselves with our excellent record of customer satisfaction. we apologise you haven't experienced the same. Should you have anything further to discuss you are more than welcome to contact us directly. All the best, The Lettings Team at Cityhomes Estates.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 70% | 73% | £0 | £0 |
| Lettings | 100% | 73% | £295 | £1,950 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 6 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Cityhomes Estates
154 Stamford Hill, London, Greater London
N16 6QX
02034753474



By : 'Nivedha'
Branch : London, 154 Stamford Hill
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : N14
The agency have been straightforward and quick to respond regarding any queries throughout my tenancy. Specifically in regards to supplying and fitting a new floor and mattress within my first ... Read Full Review
By : 'Laura'
Branch : London, 154 Stamford Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E10
Our flat was a new build, due to be fully completed by Xmas 2017. We moved in mid-Jan 2018. -No lift until September 2019– tenants were not told this before moving in. The flats are advertised as disabled friendly but the disabled lift wasn't working when we moved out -The ... Read Full Review

By : 'Unhappy'
Branch : London, 154 Stamford Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E10
They do not return phone calls or emails, unless they are chasing you for money. Requested the thief complaints policy 4 times and they still have not provided. Then find out on here they do not have one. Avoid at all ... Read Full Review
No comment.
By : Laura
6 Jul 2019Our flat was a new build, due to be fully completed by Xmas 2017. We moved in mid-Jan 2018. -No lift until September 2019– tenants were not told this before moving in. The flats are advertised ...
By : 'Unhappy'
Branch : London, 154 Stamford Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE20
As a tenant renting with City Homes, I have been absolutely shocked at their lack of professionalism and customer service skills. They completely fudge their way through viewings, promising this and that (and frankly, not really knowing what they're talking about). If you dare ask them for ... Read Full Review
Not too bad generally but we have been overcharged for something we haven't received yet. City Homes seem happy to just keep the money and not do much work.
By : Mr KeJi xu
23 Sept 2019Since 22/09/2019, I called many times but no one picked phone. The number 02034753343 cannot accept my call. As can be seen 4th email I sent to The Cityhome Estates manager Gery. I submitted online ...


By : 'GC'
Branch : London, 154 Stamford Hill
Services : Letting( As a Owner )
Rent PCM : £1375
Would you recommend ? : Yes
Postcode : N10
After horrible experiences in the past with rogue letting agents, it has been refreshing to work as a landlord with an honest and reliable letting agent as CityHomes Estates. I have used their services twice now, and they are always professional, hardworking, and reliable. Especially appreciated ... Read Full Review
Very reasonable

By : 'JERELOU'
Branch : London, 154 Stamford Hill
Services : Letting( As a Tenant )
Rent PCM : £1205
Would you recommend ? : Yes
Postcode : N12
The agent has been very patient and explained well about the property. They are good and we can highly recommend to anyone as they provide good ... Read Full Review
GOOD


By : 'Atanaska'
Branch : London, 154 Stamford Hill
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW1
Naim is very competent, very organised and very helpful. He was available to chat whenever needed ( even Sunday ) and always kept us up to date. He made the process very stress free. This agency was so efficient. I do not hesitate to recommend Naim, because he is really amazing real estate agent ... Read Full Review

By : 'Happy'
Branch : London, 154 Stamford Hill
Services : Letting( As a Tenant )
Rent PCM : £1170
Would you recommend ? : Yes
Postcode : SW8
This agency was so efficient. Naim was available to chat whenever needed and always kept us up to date. He made the process very stress ... Read Full Review


By : 'Insomniac'
Branch : London, 154 Stamford Hill
Services : Letting( As a Owner )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : E2
Efficient service, tenants found for our property promptly. And charge the lowest rates around. Always replies to our queries ... Read Full Review

By : 'Sara'
Branch : London, 154 Stamford Hill
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW8
He has been a superstar with everything! Naim has assisted us through the whole process and continues to do so whenever we require. An absolute asset to the ... Read Full Review


By : 'Tiana'
Branch : London, 154 Stamford Hill
Services : Letting( As a Tenant )
Rent PCM : £295
Would you recommend ? : No
Postcode : SW1V
Happily I escaped by some chance renting with CityHomes Estates. Unprofessional on every step they did. I viewed a flat presented by CityHomes Estates. It had some serious issues with a wall in a bathroom. It had huge wet stains. I was told that a pipe blew up there but they have fixed it ... Read Full Review
Admin fee CityHomes Estates asked via initial phone call is significantly less that the one they asked on the view and refused to lower.
Admin fee CityHomes Estates asked via initial phone call is significantly less that the one they asked on the view and refused to lower.
By : The Lettings Team at Cityhomes Estates.
6 Jul 2015Dear Tania, Thank you for taking your time to place a review, We have returned your holding deposit as we discerned the landlord wouldn't carry out the required works to yours and our...

By : 'Andrew'
Branch : London, 154 Stamford Hill
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : N10
I and my partner have rented our lovely 2bed flat from Cityhomes Estates in January 15, we are extremely satisfied with their service! Joe has met me in the evening at their office as we both finish work late. They are genuine, nice and professional. They seem to tend to emails, calls efficiently ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 6/23/2017, 3:49:20 AM by allAgents