This is just one side of the story and if you could read the emails that was sent between ourselves and this client it would give a completely different angle of this statement - Please contact myself Paul Woods, Board Of Mangement Partner on 01245 261266 to hear how we always work in the vendors best interest at all times and as we was very succesfull to have recieved 4 offers on the same property, the vendor always has the final decission and there will always be dissapointed clients and we agreed with this client to activitly look for another property for them which they was very happy with at the time !!!!!!!!!!!!!!!!!!!!!! The vendor was happy with the outcome as we looked after his best interest.

As a vendor, I am completely disgusted with Connells, who have sent me an invoice for £150, a month after our agreement expired. I did not cancel the agreement, it simply ran it's term and ended. I was assured at the time of signing that there would be no charges if Connells had not sold my home within the term of the12 week agency agreement. I have already contacted the property ombudsman and will be taking this further.