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Harrow, HA1

2.1/5, 24 Reviews
29% Recommended

0% sales valuation accuracy

40% letting valuation accuracy

46% sales fee satisfaction

46% letting fee satisfaction

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"Hi, couple of learning while..."

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1 Star Review

By : 'Dj'
Services :
Would you recommend ? : No
Postcode : HA1

14 Jan 2015
People found this helpful4

Hi, couple of learning while dealing with the this agent: a. do not pay any advance or deposit unless you signed paper work b. very poor client service and have no accountability.


What agent could do to change your mind?

Hi, couple of learning while dealing with the this agent: a. do not pay any advance or deposit unless you signed paper work b. very poor client service and have no accountability.


Comments on Agent Fees

Poor

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By : David Griffiths

10 Aug 2017

This is not related to our company and has been posted against our company in error. This is for a company with the same name, based in Harrow (postcode HA1)

By : RAKESH RAITHATHA

20 Jan 2021

Dear Fox We are writing with regards the review you posted in 2015. We are making a kind request that this be removed as the current entity/ownership/team is different from when you commented since late 2017. We look forward to your positive response. Thanking you Brockenhurst Team

By : Birju

20 Jan 2021

Dear Dj, We are writing with regards the review you posted in 2015. We are making a kind request that this be removed as the current entity/ownership/team is different from when you commented since 2015. We look forward to your positive response. Thanking you Brockenhurst Team


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BrokenHurst really good in ...

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5 Star Review
UserName

By : 'Sheik'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA1

13 Oct 2025
People found this helpful0

BrokenHurst really good in help in finding suitable houses and good in keeping customers happy. I know them from last 4 years and they are in property services and maintenance. specially property manager Mr. Birju is very good in help in property related issues and reachable on whenever... Read Full Review

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ROGUE ESTATE ...

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1 Star Review

By : 'JANET'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : HA5

26 May 2025
People found this helpful1

Please be aware – community warning: A dear friend of ours experienced extremely traumatic and distressing treatment by Brockenhurst Estates particularly Manager Birju Panchmatia, who now operate under a name Brockenhurst Property specialist in Hatch End, Pinner. They were previously based in... Read Full Review


Comments on Agent Fees

Please be aware – community warning: A dear friend of ours experienced extremely traumatic and distressing treatment by Brockenhurst Estates particularly Manager Birju Panchmatia, who now operate under a new name Brockenhurst Property specialist in Hatch End, Pinner. They were previously based in Harrow. They may appear very professional until you get into contracts with them The individuals involved were reported to be abusive, manipulating, aggressive, unprofessional, and dismissive of serious tenant concerns, particularly affecting vulnerable people. Sadly, this is not an isolated case. We’re sharing this to raise awareness — always check reviews, verify legitimacy, and don’t be afraid to speak up if something feels wrong. These things can happen to anyone — you, your loved ones, or your children. Let’s protect each other. #TenantRights #HousingJustice #SpeakUp #LondonTenants We need to protect ourselves and each other as the council are using public funds to fund these estate agents to house vulnerable people and they refuse to hold them accountable. It can be you next....Please sign and share the petition Can you add your signature? ✍️ https://chng.it/WBdkRRq7vG

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ROGUE ESTATE ...

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1 Star Review
UserName

UserName

By : 'JANET'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : HA5

26 May 2025
People found this helpful0

Please be aware – community warning: A dear friend of ours experienced extremely traumatic and distressing treatment by Brockenhurst Estates particularly Manager Birju Panchmatia, who now operate under a name Brockenhurst Property specialist in Hatch End, Pinner. They were previously based in... Read Full Review


Comments on Agent Fees

Please be aware – community warning: A dear friend of ours experienced extremely traumatic and distressing treatment by Brockenhurst Estates particularly Manager Birju Panchmatia, who now operate under a new name Brockenhurst Property specialist in Hatch End, Pinner. They were previously based in Harrow. They may appear very professional until you get into contracts with them The individuals involved were reported to be abusive, manipulating, aggressive, unprofessional, and dismissive of serious tenant concerns, particularly affecting vulnerable people. Sadly, this is not an isolated case. We’re sharing this to raise awareness — always check reviews, verify legitimacy, and don’t be afraid to speak up if something feels wrong. These things can happen to anyone — you, your loved ones, or your children. Let’s protect each other. #TenantRights #HousingJustice #SpeakUp #LondonTenants We need to protect ourselves. It can be you next....Please sign and share the petition on Change.org.

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I had an excellent experience ...

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5 Star Review
UserName

UserName

By : 'Keval'
Services : Letting( As a Owner )
Rent PCM : £2450
Would you recommend ? : Yes
Postcode : HA4

4 Oct 2024
People found this helpful0

I had an excellent experience working with Brockenhurst and Birju in particular. He was incredibly helpful in sourcing the perfect property and went above and beyond to secure a tenant in no time. The whole process was seamless, thanks to Birju's proactive approach and dedication to customer... Read Full Review

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Birju is low life who think ...

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1 Star Review
UserName

UserName

By : 'Birju'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HA1

9 Jul 2024
People found this helpful5

Birju is low life who think hes above everyone. dont play with us birju you will face the consequence soon. stay away from brockenhurst.. just like their business name their company is also... Read Full Review

Comments (1)Was this helpful?:

By : Janet

26 May 2025

Please be aware – community warning: A dear friend of ours experienced extremely traumatic and distressing treatment by Brockenhurst Estates particularly Manager Birju Panchmatia, who now operate...

Beware all contractors, do ...

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1 Star Review

By : 'Chayelle'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : E5

20 May 2024
People found this helpful4

Beware all contractors, do not do job or services for Brockenhurst. They instruct job and don’t pay. No one to talk to - like a brick wall. Keep far away from... Read Full Review

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Please avoid this ...

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1 Star Review
UserName

UserName

By : 'John'
Services : Letting( As a Owner )
Rent PCM : £850000
Would you recommend ? : No
Postcode : HA3

17 Apr 2024
People found this helpful8

Please avoid this BROCKENHURST estate agent at all cost. BIRJU and his staff are crooks. Running modern day slavery and fraud . Treats their landlords and tenants like animals. The worst human beings that you can deal with. I promise you with my life that you will regret dealing with these people.... Read Full Review

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If I could give 0 stars I ...

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1 Star Review
UserName

By : 'Maria'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : UB5

14 Jan 2024
People found this helpful6

If I could give 0 stars I would. Simply awful from beginning to end. As Landlord they managed 2 properties for me. They never inspected despite requests and allowed the Tenant to do major damage to the property. Didn't do a check out so the tenant stole the fridge and washing machine. They... Read Full Review

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Professional criminals and ...

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1 Star Review
UserName

By : 'Aimee'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WD3

20 Dec 2023
People found this helpful8

Very poor business and needs to be shut down. Real estate agent Birju is a complete crook. We were tenants and had multiple issues with the deposit, the rental property and the communication with Birju in particular was torturous. Please avoid if you can you will regret it. We are currently in the... Read Full Review

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Brockenhurst Estates is ...

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1 Star Review
UserName

UserName

By : 'Birju'
Services : Letting( As a Tenant )
Rent PCM : £1
Would you recommend ? : No
Postcode : HA1

17 Sept 2021
People found this helpful6

Brockenhurst Estates is BROCKEN! Literally They are the worst in the business my friend got very frustrated the property that they gave him wast way to expensive and he got leeches…. Brockenhurst estates threaten there customers to write good reviews about them. The house was very dirty and ... Read Full Review

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Great service from agent from ...

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5 Star Review
UserName

By : 'Concy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA1

4 Aug 2021
People found this helpful1

Great service from agent from the outset. Big thank you to James and the team for all the help during the... Read Full Review

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I am a tenent of Brockenhurst ...

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5 Star Review
UserName

By : 'Aditya'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WD25

5 Feb 2021
People found this helpful1

I am a tenent of Brockenhurst estate for last 1.8 years. Birju Panchamati is my property manager since April 2019. He came across to me a very professional, dedicated, honest individual who understand his customer needs and requirements. Whenever i use to call him for any issue in the property... Read Full Review

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I had an overall quite good ...

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4 Star Review
UserName

By : 'Iuliana'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : HA2

4 Mar 2020
People found this helpful1

I had an overall quite good experience with the agency and the agent that supported me in finding an apartment to rent. The agent was really supportive, and offered to help me with issues that were not for him to handle, and this was really appreciated. The only reason I did not rate my... Read Full Review

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We recently rented a flat ...

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5 Star Review
UserName

By : 'Melicia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA0

6 Feb 2018
People found this helpful1

We recently rented a flat thru dis agency but we got little stuck in viewing sml confusion between the properties but staff was very helpful n cooperative specially Mr.Birju n Ms.Anca. Well handled !!!really appreciate his work..thanks a lot... Read Full Review


Comments on Agent Fees

??????

Comments (0)Was this helpful?:
Really very unpleasant ...

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1 Star Review
UserName

UserName

By : 'Broken'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : HA3

7 Nov 2016
People found this helpful9

Really very unpleasant experience with Broeknhurst agency. These guys are very unprofessional and really difficult to deal with. Do not return calls and reply to the emails. You need to chase them up for work get done. I am getting full deposit back still for returning deposit they took more than... Read Full Review


Comments on Agent Fees

Not worth paying admission fees , and no service in return. Also, charge for the exit fee in the beginning because they know the tenant will get frustrated with their behaviour.

Comments (1)Was this helpful?:

By : RAKESH RAITHATHA

20 Jan 2021

Dear Broken We are writing with regards the review you posted in 2016. We are making a kind request that this be removed as the current entity/ownership/team is different from when you...

DO NOT DEAL WITH THESE ...

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1 Star Review

By : 'Matan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HA7

4 Nov 2016
People found this helpful6

DO NOT DEAL WITH THESE GUYS! THIS IS THE WORST AGENCY I EVER DEALT WITH (I NEVER HAD ANY ISSUES IN THE PAST). They do not return calls or e-mails. They just do not care about tenants. I wont write my whole story because its too long but the only way you can ever get a reply from them is if you... Read Full Review

Comments (0)Was this helpful?:
The girl agent showed me the ...

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1 Star Review

By : 'Fox'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £425000
Would you recommend ? : No
Postcode : HA1

19 Jul 2016
People found this helpful5

The girl agent showed me the two bedrooms flat was known nothing about the flat and she said if you want to know anything call to the manager .HELPLESS. The manager was rude very very very bad service .we are dealing a 4 hundred thousand pounds flat not a bar of chocolate.... Read Full Review

Comments (2)Was this helpful?:

By : David Griffiths

10 Aug 2017

This is not related to our company and has been posted against our company in error. This is for a company with the same name, based in Harrow (postcode...

Hi, couple of learning while ...

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1 Star Review

By : 'Dj'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HA1

14 Jan 2015
People found this helpful4

Hi, couple of learning while dealing with the this agent: a. do not pay any advance or deposit unless you signed paper work b. very poor client service and have no... Read Full Review


What agent could do to change your mind?

Hi, couple of learning while dealing with the this agent: a. do not pay any advance or deposit unless you signed paper work b. very poor client service and have no accountability.


Comments on Agent Fees

Poor

Comments (3)Was this helpful?:

By : David Griffiths

10 Aug 2017

This is not related to our company and has been posted against our company in error. This is for a company with the same name, based in Harrow (postcode...

Beware! Brockenhurst estate ...

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1 Star Review

By : 'A'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : HA1

6 May 2014
People found this helpful4

Beware! Brockenhurst estate agents on station rd. Harrow. Worst estate agents. Let my flat out through them. Tennets messed up the place. Left without paying 2 months rent. 2nd time rakesh (the owner) convinced me to rent through him again. Similar thing happened again. Now does not want to return... Read Full Review


What agent could do to change your mind?

Obviously he does not vet the tennent properly and he needs to be very professional also.

Comments (4)Was this helpful?:

By : Roni

7 Sept 2014

To whom it may concern, Firstly as a partner in the business I would like to offer our sincere apologies if you have not been happy with the service you have received. Secondly I would also like...

I would not like to look at a ...

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1 Star Review
UserName

By : 'Rupa'
Services : Letting( Admin )
Would you recommend ? : No
Postcode : HA2

6 Jan 2014
People found this helpful2

I would not like to look at a property with this estate agent. Has a junior staff (above) whom was clueless at ansering my questions and when the manager called he was rude. My first property seen with them and the owner of the property did not show up where no one informed us. Highly... Read Full Review


What agent could do to change your mind?

Improve on his sales technique and not to act like an auction.

Comments (2)Was this helpful?:

By : RAKESH RAITHATHA

20 Jan 2021

Dear Rupa We are writing with regards the review you posted in 2014. We are making a kind request that this be removed as the current entity/ownership/team is different from when you...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10/21/2025, 10:22:41 AM by allAgents

Awards won by Brockenhurst Estates, Harrow HA1 2TW