The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.1/5, 7 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'Buckingham_Local'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : MK18
As a former tenant of Faulkner, my advice for all potential tenants is this: DON'T DO IT! Go to any other estate agents but them. My family and I have lived in Buckingham for over 25 years and my tenancy with Faulkner was the worst experience that any of us have had with estate agents. Their service is full of extortionate fees, including �50 to renew your tenancy, �105 check out fee and �77 admin fee if you raise a dispute with them. You even have to pay �50 for them to give a reference about you. At the beginning of the tenancy you have a whopping �300 admin fee too. Don't believe a single word of the marketing jargon on their site; they will do anything they can to make extra money out of you. Our tenancy wasn't renewed after our first 6 months of moving in because we didn't cut the grass immediately after our first inspection (yes, really). We found out by letter; no discussion or communication was ever entered in to, and the same day we received the letter, Faulkner had relisted the property at a significantly higher price. They also called us to confirm a viewing! We suddenly had to find a new home having only just settled in. Oh, and conveniently pay all those check out fees. It seemed as though they were just looking for excuses to get us out and make more money. And the fun didn't stop there. We then had the joys of the check out report; the most petty, trivial and biased report you will ever encounter. Ours included �100s of cleaning charges justified by tiny specks of dust (literally). Then it got worse: when we contested the charges they added more! This happened twice and we found ourselves facing almost double the amount of charges. It felt as though they were trying to intimidate/bully us. I urge you to look at the other reviews of Faulkner on the internet before considering them as I am not alone in my experience. I wish I had done this before letting through them. This company is messing with one of the most important parts of anyone's life at their home. Don't let them do it to you too.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £800 | £1,050 |
Faulkner Property Rentals
12 Market Square, Buckingham, Buckinghamshire
MK18 1NR
01280 815577, 01280 812301

By : 'Soudamericandiamond'
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : MK18
Terrible service, incompetent at handling the simplest of things, very slow and unwilling to do anything, fraudulent and a little bit dodgy, it's like they just want the money and aren't willing to do the job wholeheartedly, literally don't even do the bare minimum they do less, they do nothing but ... Read Full Review
Agent was eager to get the transaction done as quickly as possible and did not follow all the correct procedure, we should have been more suspicion of the faint smell of desperation
Agent was eager to get the transaction done as quickly as possible and did not follow all the correct procedure, we should have been more suspicion of the faint smell of desperation
By : 'Oliver45'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : MK18
NEVER USE FAULKNER PROPERTY. While you are a tenent in one of their properties they have the worst customer service. I asked them over 10 times to repair the patio doors and my washing machine which were broken due to know fault of mine. You will also get charged an extortionate amount as a deposit ... Read Full Review
Absolutely nothing, worst company I have ever had the misfortune of dealing with.
By : 'MK18B'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : MK18
I've never seen swindlers so shoddily disguised as estate agents in all the years I've been renting. The only thing missing from these guys is a pencil moustache and a cat to stroke while speaking to tenants. Get ready for the fight of your life if you want your deposit back. They will contest... Read Full Review
By : ManDir
30 Mar 2015We have a diligent complaints process and would be more than happy for you to address this with us directly to allow us to resolve your issue. Disputes at the end of tenancy are an emotive subject ...
By : 'Buckingham_Local'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : MK18
As a former tenant of Faulkner, my advice for all potential tenants is this: DON'T DO IT! Go to any other estate agents but them. My family and I have lived in Buckingham for over 25 years and my tenancy with Faulkner was the worst experience that any of us have had with estate agents. Their... Read Full Review
By : 'veni'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : FOB
I disapprove of Faulkner letting agency. I was dissatisfied at their customer service and they were not accommodating when asked questions. This letting agency seems to only be interested in money instead of finding a home for those searching. Truly bad experience. Would definitely not... Read Full Review
By : 'IHF'
Services : Letting (As a Tenant)
Would you recommend ? : No
I wish I had read this site before I moved in! We had very similar bad experiences. Turning up unannounced, very rude and unhelpful and find 100's of reasons to slap you with over the top charges for ridiculous things. Once you are in there is nothing you can do to stop this. A very unpleasant... Read Full Review
By : 'Travis'
Services : Letting (As a Tenant)
Would you recommend ? : No
avoid them!!! the "customer" service is non existing. If you try to complain they refuse to do anything. The top of the iceberg was when they tried to access the flat without any further notice. (due to maintenance check) but when I confront them with this they lied about sending me an ... Read Full Review
By : Mandir
11 Dec 2011Nearly twenty years of growth suggest that Faulkner are providing a service of highest quality demanded by landlords. As ever if there is an issue you have with any part of our service the best way...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents