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Lanarkshire, Motherwell ML1
2.5/5, 21 Reviews
38% Recommended
100% sales valuation accuracy
42% letting valuation accuracy
31% sales fee satisfaction
31% letting fee satisfaction
This company is no longer in business.
No Description Found
"I am a Landlord of numerous..."
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1 Star Review
By : 'craig'
Services : Letting(Prospective Landlord/Tenant)
Rent PCM : £350
Would you recommend ? : No
Postcode : ML11
30 Jan 2015
People found this helpful11
I am a Landlord of numerous properties, and recently found myself in the position of renting for myself (I am between homes). Contacted this company by phone as I was interested in renting one of their flats, I left a message with a female member of staff, was promised a call back, never happened. Emailed, no reply, and emailed again, no reply! Now as a landlord I want every lead followed up, and if they can't be bothered to call back a "Hot" lead, I'm not sure what they are up to. Even of the property I was interested in was let, surely a return call to see if anything else suited would be in order? So to sum up, if you are thinking of using this company to let your properties think again, also if you want to rent, don't expect decent service.
What agent could do to change your mind?
Call me back, or reply to emails. It is the very basic stuff they can\'t get right
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By : Karina
25 Feb 2015Craig , thank you for your comments and I am really saddened to hear that you were not contacted and we apologise as this is not the way we normally do business and regrettably in some instances our stands slip to which we deem unacceptable. We set out very high standards and deliver an excellent value for money to all our landlords and tenants. Please contact our office - info@empsproperty.co.uk as I would like to meet and apologise in person and show you what is being done behind the scenes to ensure every potential tenant is being contacted . Thank you for your time and if possible look forward to welcoming you into our state of the art head office in Motherwell.
By : Michael Savage
26 Feb 2015Hi Craig, Furthermore i believe the property in question was rented very quickly and we were waiting on References coming back, however we apologize for any inconvenience caused but can confirm that our Landlord was completely happy that we rented the property within 48 Hours having had over 7 viewings! As we speak i'm hoping to get a testimonial as he / they too have a portfolio of properties to which we manage very successfully and professionally. I hope you take us up on Karina's offer to visit our office in Motherwell , From All of us at EMPS Property thank you for the testimonial this i'm sure will drive us on in our strive for complete excellence.
By : scottytoohotty
28 Mar 2015craig can you please comment with your email address please i am putting together information about this man and his company just now to take to the police/lawyer. there are a lot of people like you and i who have very very similar experiences with this company so it cant be just coincidence. if you place your email here i will contact you ASAP! thanks
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Latest Reviews
newarthill-landlord
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 31% | £65,000 | £285,000 |
| Lettings | 42% | 31% | £350 | £795 |
Address
EMPS Property
376 Brandon Street, Motherwell, Lanarkshire
ML1 1XA
01698 735349
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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EMPS Property Branches (View All 2)
landlords beware*and what ...
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1 Star Review
By : 'alex'
Services : Letting (As a Owner)
Rent PCM : £450
Would you recommend ? : No
Postcode : ML11
6 Nov 2015
People found this helpful13
landlords beware*and what ever company he is working for. * He will use every trick in the book to con you out of money and then offer no service at all. I have now spoken to a number of landlords who have been conned and still trying to chase money from him. He takes inflated deposits from new... Read Full Review
Comments (0)Was this helpful?:
This man has now wound up ...
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1 Star Review
By : 'renter'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : ML1
21 Aug 2015
People found this helpful0
This man has now wound up this sham of a company and bought into the remax franchise... I am stunned they have anything to do with him. I suspect due diligence was not carried out. STAY AWAY FROM * AND ANY COMPANY HE IS INVOLVED... Read Full Review
Comments (0)Was this helpful?:
Please do not use * or any ...
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1 Star Review
By : 'Landlord'
Services : Letting (As a Owner)
Rent PCM : £500
Would you recommend ? : No
Postcode : ML6
20 Jul 2015
People found this helpful11
Please do not use * or any company he is involved with. It took me 18 months to get my tenants deposit out of him. He ignored lawyers letters and ignored my lawyers calls. He is NOT registered with The Property Ombusman or any other property regulatory body. Your contact will come from 201 Brandon ... Read Full Review
Comments (0)Was this helpful?:
Agent did not engage with The ...
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1 Star Review
By : 'newarthill-landlord'
Services : Letting (As a Owner)
Rent PCM : £425
Would you recommend ? : No
Postcode : ML1
15 Jul 2015
People found this helpful11
Agent did not engage with The Property Ombudsman, and did not comply with their ruling despite prominently advertising that they are registered with them. This company has withheld a rent payment from us, and did not issue statements to us despite repeated requests. Suspect the company is being... Read Full Review
What agent could do to change your mind?
It's a simple job-collect the money from the tenants,and pay the landlord. Just do it right.
Comments (0)Was this helpful?:
Whilst working with emps i ...
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5 Star Review
By : 'Alan'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML1
18 May 2015
People found this helpful3
Whilst working with emps i recieved a very professional high standard service. The staff were very informative and hands on which is why my property was sold within 3 weeks. I cannot recommened emps enough - they are without a doubt the best in the... Read Full Review
Comments (1)Was this helpful?:
By : EMPS Property
18 May 2015Thank you Alan for your comments. It really was a pleasure selling your property - hope to see you again...
Didnt pay my rent money, ...
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1 Star Review
By : 'Landman'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : ML3
15 May 2015
People found this helpful9
Didnt pay my rent money, didnt lodge my deposit with tennants Scotland, didnt reply to emails ot phone calls in a timely fashion and was rude and abusive. Also, this man lies constantly - he will tell you anything he thinks you want to hear but follows through with none of it. Steer well... Read Full Review
What agent could do to change your mind?
He took fees which changed every month depending on how much of my rent money he felt like paying me - although most of the time I got no rent money at all until I hounded him for it. Totally unprofessional, arrogant and cheeky individual who has no right running a business as he hasnt a clue.
Comments on Agent Fees
He took fees which changed every month depending on how much of my rent money he felt like paying me - although most of the time I got no rent money at all until I hounded him for it. Totally unprofessional, arrogant and cheeky individual who has no right running a business as he hasnt a clue.
Comments (3)Was this helpful?:
By : EMPS Property
15 May 2015Hi Landman, Thank you for your review, Can we ask what property this refers to as we do not have any registered landlords and Landman. We also believe this to be another vicious attack on our...
This man and his busines is ...
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1 Star Review
By : 'scottytoohotty'
Services : Letting (As a Owner)
Rent PCM : £450
Would you recommend ? : No
Postcode : ML6
30 Mar 2015
People found this helpful12
This man and his busines is ran like no other. i put my property in the hands of these people and have had nothing but problems from day one. I was told by * that my tenant was not paying their rent, said he had been in contact with the tenant and the arrears would be getting paid by other means.... Read Full Review
What agent could do to change your mind?
i was paying fees for a service that never existed.
Comments on Agent Fees
i was paying fees for a service that never existed.
Comments (1)Was this helpful?:
By : JamDav
19 Apr 2015Hello mate. I tried to reply to this last week it seems it never made it up. I have went through the exact same ordeal as yourself. If you could contact me on jamie_the_jester@hotmail.co.uk to...
We entrusted EMPS Property ...
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5 Star Review
By : 'Anne'
Services : Letting (As a Owner)
Rent PCM : £475
Would you recommend ? : Yes
Postcode : ML1
2 Mar 2015
People found this helpful2
We entrusted EMPS Property with the rental of properties after moving from another agent close by, Karina came and meet us at a couple of our properties and we agreed on how we could move forward. I would recommend emps and there staff - we have had no issues in the year or so they have managed our ... Read Full Review
Comments on Agent Fees
Very reasonable and professional & Friendly service throughout
Comments (1)Was this helpful?:
By : EMPS Property
16 May 2015Thank you for your very positive feedback we here in the office are really appreciative that you taken the time to review our...
I have had an incredible ...
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5 Star Review
By : 'Mike'
Services : Sales (As a Vendor)
Sold price : £285000
Would you recommend ? : Yes
Postcode : ML1
25 Feb 2015
People found this helpful2
I have had an incredible experience with emps property , we appointed them as estate agents after vetting them along with 3 other local agents . I found Michael to be very professional and knowledgeable and we set out goals to get the property sold quickly so much so that we managed to sell the... Read Full Review
What agent could do to change your mind?
Best on the market along with the service
Comments on Agent Fees
Best on the market along with the service
Comments (1)Was this helpful?:
By : Michael
25 Feb 2015Thank you for your wonderful comments Mike, we were delighted to help you during the sale of your property. If we can do anything to help you in the future please do not hesitate to contact us, take...
I am a Landlord of numerous ...
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1 Star Review
By : 'craig'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £350
Would you recommend ? : No
Postcode : ML11
30 Jan 2015
People found this helpful11
I am a Landlord of numerous properties, and recently found myself in the position of renting for myself (I am between homes). Contacted this company by phone as I was interested in renting one of their flats, I left a message with a female member of staff, was promised a call back, never happened.... Read Full Review
What agent could do to change your mind?
Call me back, or reply to emails. It is the very basic stuff they can\'t get right
Comments (3)Was this helpful?:
By : Karina
25 Feb 2015Craig , thank you for your comments and I am really saddened to hear that you were not contacted and we apologise as this is not the way we normally do business and regrettably in some instances our...
Wow. Where do I start. The ...
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1 Star Review
By : 'JamDav'
Services : Letting (Property Management)
Rent PCM : £450
Would you recommend ? : No
Postcode : ML1
16 Dec 2014
People found this helpful20
Wow. Where do I start. The full extent of the issues I've had with * cannot be fully told A. because this probably isn't big enough and B. It would take me too long to write. Basically My property was being rented out by a company for one of their employees and out of an entire year I... Read Full Review
What agent could do to change your mind?
lol have you read the above statement
Comments (5)Was this helpful?:
By : eccies
25 Mar 2015wow I wish I had read this before I went to Michael savage and emps,just about exactly the same as above,do not go near this...
The service I received from ...
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4 Star Review
By : 'Andy'
Services : Sales (As a Vendor)
Sold price : £110000
Would you recommend ? : Yes
Postcode : ML1
8 Oct 2014
People found this helpful6
The service I received from Michael and Darren while my property was on the market with EMPS was fantastic. I always felt they were thinking about us as we received weekand put 100% into trying to sell our property. Our property was only on the market for a few weeks after being on the market with... Read Full Review
Comments on Agent Fees
The fees were very reasonable and I felt that I got a good deal
Comments (0)Was this helpful?:
Our experience dealing with ...
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5 Star Review
By : 'james'
Services : Letting (As a Tenant)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : ML1
7 Oct 2014
People found this helpful5
Our experience dealing with Michael and his staff has been great we were advised the outlays at the start and the process was straight forward we have rented through Emps now for 3 years and are delighted with the service they... Read Full Review
Comments (1)Was this helpful?:
By : EMPS Property
7 Oct 2014James, Thank you for the review , We really appreciate that you have taken time out to post very positive comments about EMPS Property. Best Wishes, EMPS Property...
Had my flat rented out ...
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1 Star Review
By : 'GAZ6181'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : ML4
6 Oct 2014
People found this helpful20
Had my flat rented out through EMPS but have not had the rent money for 6 months, despite continually calling and going into the office to speak to * - he keeps promising to pay but never delivers. Stay well clear !!!!!!!!!! Can I ask all that are on this forum that have had similar experiences ... Read Full Review
Comments (3)Was this helpful?:
By : EMPS Property
6 Oct 2014Thank you for your Review Gaz6181, If you could contact us via accounts@empsproperty.co.uk or info@empsproperty.co.uk We have been targeted previously via competitors and wish to resolve any...
* takes your money from your ...
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1 Star Review
By : 'another'
Services : Letting (As a Owner)
Rent PCM : £450
Would you recommend ? : No
Postcode : ML6
1 Oct 2014
People found this helpful17
* takes your money from your tenant and doesn't pay the Landlord. I have asked on numerous occasions but i am still waiting on a reply. I would never deal with this man... Read Full Review
Comments (0)Was this helpful?:
What an awful experience I ...
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1 Star Review
By : 'Sbreen'
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : G31
19 Sept 2014
People found this helpful21
What an awful experience I have had with this company. The manager - *- was renting this properting out for a friend's brother which Has resulted in him taking a very unprofessional approach. Undoubtedly we had issuses caused by ourselves but since leaving the property we have not been... Read Full Review
Comments (1)Was this helpful?:
By : tommy
26 Sept 2014I would try to get the police involved or at perhaps see a solicitor. The problem is that Michael Savage is a crook who is working in a industry that needs to be more regulated. I myself had...
I put my house on the market ...
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5 Star Review
By : 'Mrs'
Services : Sales (As a Vendor)
Sold price : £119500
Would you recommend ? : Yes
Postcode : ML1
26 Aug 2014
People found this helpful5
I put my house on the market with EMPS Property and it sold within 4 weeks! They did everything for me including arranging my Home Report, Solicitor, all my viewings, helped me with my new mortgage and they kept me updated with feedback from my viewers. It couldn't have gone any better. Thanks... Read Full Review
Comments on Agent Fees
i got a great deal with this estate agent i only paid £350+ vat and that was including my home report, Then i got a deal on my selling fee because they sold it within 4 weeks.
Comments (1)Was this helpful?:
By : EMPS Property
7 Oct 2014Hi Mrs Cleland, Thank you for your review, Take care and if we can be of any help in the future please do not hesitate to contact us. All the best, EMPS Property...
I can say that we have had a ...
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5 Star Review
By : 'David'
Services : Letting (As a Owner)
Rent PCM : £450
Would you recommend ? : Yes
Postcode : ML1
26 Aug 2014
People found this helpful5
I can say that we have had a good service from EMPS & there staff, over the year we have had our property rented after we had a disastrous with another agent within the area. Since moving our management over to EMPS they have being nothing short of extremely helpful & professional. We... Read Full Review
Comments on Agent Fees
The Fee\'s myself & David paid were reasonable and reflect the exceptional service that we have had thus far.
Comments (1)Was this helpful?:
By : EMPS Property
6 Oct 2014Thanks David, Was a Pleasure dealing with you & Thank you very much for the Review - usually on sites such as "All agents" Potential Landlords / Tenants only get to see the negative...
This guy is a liar and a con ...
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1 Star Review
By : 'Tony'
Services : Letting (As a Owner)
Rent PCM : £425
Would you recommend ? : No
Postcode : ML1
17 Jul 2014
People found this helpful20
This guy is a liar and a con man. DO NOT USE, Avoid this company if you want a decent business man to work for you. He blatantly lied to me for 4 months blaming my tenant for not paying the rent when in fact he had personally been collecting it all along. As I am not local I was relying on Michael... Read Full Review
Comments (1)Was this helpful?:
By : scottytoohotty
29 Mar 2015can you please contact me on superstu1982@hotmail.co.uk i am putting together a load of information on this company to take to the authorities. would be great to speak to you on this...
We had the pleasure of ...
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5 Star Review
By : 'Laura'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML1
1 Jun 2014
People found this helpful10
We had the pleasure of dealing with all the staff at EMPS Property, They have rented my property for over 4 years without any issues. i would certainly endorse Michael and his team!!! Fantastic... Read Full Review
Comments (1)Was this helpful?:
By : EMPS Property
7 Oct 2014Laura Thank you ever so much for the review , We wish you & Steve all the best for the future - Its really good to hear such positive comments & Thank you for the Wine & Chocolates!!! -...
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