The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.3/5, 13 Reviews
85% Recommended
100% letting valuation accuracy
75% letting fee satisfaction

Vera
By : 'Charles'
Services : Property Management(They manage our building)
Rent PCM : £2500
Would you recommend ? : No
Postcode : SE16
I can honestly say that MV Properties and especially Vera Semenova have been outrageously shocking with the way they have treated myself and house-mates. We are renting a property with them and from the beginning of the process MV properties have been so unprofessional words can not describe. Examples of the service they provide : 1. They took our deposit and arranged a move in date 2 days prior to us moving in they let us know we were unable to move into the property leaving us homeless with no compensation or remorse. 2. Constantly gave excuses and defended their shocking behaviour blaming their client (Landlord) for the problems. 3. We finally moved in to the property and i must say the state of the place was disgraceful. Vera who we dealt with did not even have the guts to meet us at the flat and left it to a consultant who had been working for them a couple of weeks and had no idea what he was doing. They signed the inventory off without one of us been present and without repairs been made to the property. 4. They are refusing to help us with the state of the property and to give you an example neither taps work and one shower did not work for a few weeks. They made us call the insurance company to fix the problem ourselves after telling us they will manage the property. I am currently brushing my teeth in the kitchen sink as that is the only sink that works. They are refusing to help and when they do it is so slow and unhelpful. 5. We only received 2 sets of keys there are 3 of us in the flat. I could honestly go on and on about how shocking Vera and MV properties are. DO NOT USE THIS ESTATE AGENT!!!
They did nothing write the whole process and were happy to take their agency fee\'s then show no remorse and leave us with a house that was unfit to live in with no warning. After leaving us homeless at the beginning stage.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 75.00% | £395 | £2,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 7 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
MV Properties
225 Marsh Wall, London, Greater London
E14 9FW
0203 725 4888


By : 'Mary'
Branch : London, 225 Marsh Wall
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : E16
I've been a tenant for over a year. MV Properties have found a room for me very quick and actually went out of their way to accommodate me a few days earlier than planned initially-i'd be homeless otherwise. Good service throughout the tenancy. Our shower broke a few times but a handyman attended ... Read Full Review
fair I found compare to other agents


By : 'Sid'
Branch : London, 225 Marsh Wall
Services : Letting (As a Tenant)
Rent PCM : £215
Would you recommend ? : No
Postcode : E14
*STAY AWAY FROM THEM. They ** deduct monies after you move out claiming your property requires cleaning. Be prepared to threaten them with legal action and fight through if you want to get your deposit back. You will be told your flat will be professionally cleaned and will have a professional ... Read Full Review

By : 'VK'
Branch : London, 225 Marsh Wall
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E14
The agency was very efficient, responsive and easy to deal with. One of the best estate agents I've come across in Canary Wharf and highly ... Read Full Review

By : 'Peter'
Branch : London, 225 Marsh Wall
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Our lettings and sales consultant Jovita Strelciunaite has gave as a great help and effort when we were looking for flat rent and sort out all the paper work. I can only recommend MV Properties to any future clients. +Friendly +Helpful +Quick response on emails ... Read Full Review
By : 'Rune'
Branch : London, 225 Marsh Wall
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : E14
The agency followed me up each step of the process, always in a friendly yet professional manner and most importantly did the "hand holding" when I was not sure about the next steps. Very friendly and honest people and I am very happy to recommend them as a professional agency taking ... Read Full Review

By : 'Kasia'
Branch : London, 225 Marsh Wall
Services : Letting (As a Tenant)
Rent PCM : £395
Would you recommend ? : Yes
Postcode : E14
Professional approach, quick response. Before I rent this property I saw 2 other ones, Vera kindly arranged all three viewing on the same day, very friendly, easy and cooperative. Many thanks ... Read Full Review
By : 'david'
Branch : London, 225 Marsh Wall
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E16
Brilliant customer service, always willing to go that extra mile. Any thing I was worried about along the way they reassured me and helped me whenever I needed ... Read Full Review
By : 'Giedrius'
Branch : London, 225 Marsh Wall
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E14
Very professional service, very attractive prices and the agents were happy to negotiate. The property was let very fast and more than the asking ... Read Full Review

By : 'Charles'
Branch : London, 225 Marsh Wall
Services : Property Management (They manage our building)
Rent PCM : £2500
Would you recommend ? : No
Postcode : SE16
I can honestly say that MV Properties and especially Vera Semenova have been outrageously shocking with the way they have treated myself and house-mates. We are renting a property with them and from the beginning of the process MV properties have been so unprofessional words can not describe. ... Read Full Review
They did nothing write the whole process and were happy to take their agency fee\'s then show no remorse and leave us with a house that was unfit to live in with no warning. After leaving us homeless at the beginning stage.
By : 'Kevin'
Branch : London, 225 Marsh Wall
Services : Letting (As a Owner)
Rent PCM : £2015
Would you recommend ? : Yes
Postcode : E14
Excellent service. Attended to a letting problem well after normal business hours to see it through to a satisfactory conclusion. Very attentive and personal ... Read Full Review

By : 'Olga'
Branch : London, 225 Marsh Wall
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
I got in touch with the MV properties when I was relocating to Canary Wharf area, the property that was advertised has gone unfortunately but they were very helpful and after carefully submitting all my requests they were ready to show me another 3 properties. To be honest I was impressed, all 3 ... Read Full Review

By : 'Xiaolin'
Branch : London, 225 Marsh Wall
Services : Letting (As a Tenant)
Rent PCM : £1820
Would you recommend ? : Yes
Postcode : E14
The agents are very helpful and friendly. I need to move in the flat in a very short period, and they helped me to pass the reference and all the procedures within two days. I appreciate their ... Read Full Review
By : 'Matt'
Branch : London, 225 Marsh Wall
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E14
I am very happy with the quality and speed of work at MV Properties. They have managed to let my property within 2 days and have provided excellent service. I find them cut above the rest and exceptional! Would strongly recommend them to ... Read Full Review
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