The UK's Largest Customer Review Website for the Property Industry

No Image Available

Hindhead, GU26

3.4/5, 23 Reviews
65% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

40% letting fee satisfaction

Contact Us
Kelway Law are a straight-talking team of estate & letting agents in Haslemere, Liphook & Hindhead established in 1994.
"Never ever rent through this..."

Share On :  FacebookTwitter

1 Star Review
UserName

Adrian

UserName

John

By : 'David'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : GU30

10 Dec 2014
People found this helpful6

Never ever rent through this company, they ignore repeated requests for Maitenance repairs , Adrian the supposed owner /manager is never available to take calls , never answers emails. John is just offensive and rude , no work is ever done to the properties , they're only interested in taking your money then can't be bothered with anything else.

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£230,000£1,165,000
Lettings100%40%£650£1,750
Areas covered
  • GU10
  • GU26
  • GU35
Address

Kelway Law Estate Agents
The Old Bank, Beacon Hill RoadHindhead, Surrey
GU26 6NR
01428 604488

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • ?Rightmove
  • ?Zoopla
Social Media
TwitterEmail
Latest Properties

No Property Found

No Property Found
Kelway Law Estate Agents Branches (View All 5)
The entire team at Kelway Law ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Jill'
Services : Sales (As a Vendor)
Sold price : £665000
Would you recommend ? : Yes
Postcode : GU26

22 Jun 2020
People found this helpful0

The entire team at Kelway Law are superb and professional whilst maintaining a friendly personable manner. Our house was marketed brilliantly, the floor plan, photos and detail were fantastic. Thus obtaining more viewings than imaginable and a sale price that we were more than pleased with. We... Read Full Review

Comments (0)Was this helpful?:
Adrian Law went out of his ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Peter'
Services : Sales (As a Vendor)
Sold price : £492000
Would you recommend ? : Yes
Postcode : GU26

25 Apr 2020
People found this helpful1

Adrian Law went out of his way and way beyond what I would expect from an Estate Agent to help secure the sale of my property. Adrian soldiered on through the incompetence of other legal people and a road committee to turn many miserable moments into a final magic moment. If I were to purchase or ... Read Full Review

Comments (0)Was this helpful?:
Kelway Law went above and ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Sarah'
Services : Sales (As a Vendor)
Sold price : £460000
Would you recommend ? : Yes
Postcode : GU26

17 Jan 2020
People found this helpful0

Kelway Law went above and beyond all expectations. Their advice was invaluable, and they kept us fully informed throughout the entire selling process. They also made all of the necessary arrangements for a leaking water main, faulty boiler and "challenging" septic tank to be rectified ... Read Full Review

Comments (0)Was this helpful?:
Absolutley awful first ...

Share On :  FacebookTwitter

1 Star Review

By : 'Max'
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : GU30

15 Aug 2019
People found this helpful4

Absolutley awful first experience with Kelway, and if only the landlord knew just how shoddy of a company we've been forced to deal with, I'm sure they would have pulled out years ago. Our Viewing, Liphook Branch: Estate Agent couldn't open the door, so after 5/10 minutes of... Read Full Review

Comments (0)Was this helpful?:
Saved the ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Howard'
Services : Sales (As a Buyer)
Sold price : £1165000
Would you recommend ? : Yes
Postcode : GU26

25 Jul 2019
People found this helpful0

I am fairly certain that our house purchase would not have gone though had it not been for Adrian's effort. When it seemed all was lost Adrian was able to pull together all the parties and find a suitable compromise in almost impossible circumstances. Furthermore his knowledge of the local... Read Full Review

Comments (0)Was this helpful?:
Far and away the best agent ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Paul'
Services : Sales (As a Vendor)
Sold price : £1165000
Would you recommend ? : Yes
Postcode : GU26

23 Jul 2019
People found this helpful0

It was far from the easiest sale but Adrian kept it progressing and was always highly professional and easy and open to deal with. He was the only agent we used to find a serious buyer and, without him, the sale would not have gone through. Much better service than the bigger brand names that... Read Full Review

Comments (1)Was this helpful?:

By : Adrian Law

12 Aug 2019

Thanks for your kind words...

Knowledgeable and ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Tracey'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IP31

10 Jan 2019
People found this helpful0

Adrian Law handled the negotiation on our house purchase in a highly professional and timely manner. He thoroughly researched house prices in surrounding areas and provided valuable guidance during a pretty competitive bidding war! My partner and I would not have secured our dream home without... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
I would not give this ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'UNHAPPY'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : GU33

24 Feb 2017
People found this helpful5

I would not give this "gentleman" any stars, we rented a property from him, never again!!!!! the maintenance work took months to be done and was always done to the lowest possible standard. Which then needed doing again, more delay .DO NOT rent through this agent, Mr Law was never... Read Full Review

Comments (0)Was this helpful?:
We bought the flat April 2014 ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Joan'
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : GU26

29 Jan 2015
People found this helpful0

We bought the flat April 2014 and at present we are working in Thailand so there was a lot of potential for problems. There were, quite literally, none with the agent at all! Emails were replied to promptly, professionally and with the appropriate amount of detail. Franco was our named contact and... Read Full Review

Comments (0)Was this helpful?:
Never ever rent through this ...

Share On :  FacebookTwitter

1 Star Review
UserName

UserName

By : 'David'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : GU30

10 Dec 2014
People found this helpful6

Never ever rent through this company, they ignore repeated requests for Maitenance repairs , Adrian the supposed owner /manager is never available to take calls , never answers emails. John is just offensive and rude , no work is ever done to the properties , they're only interested in taking your... Read Full Review

Comments (0)Was this helpful?:
Initially, Kelway Law let my ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Rob'
Services : Sales (As a Vendor)
Sold price : £271000
Would you recommend ? : Yes
Postcode : GU26

14 Nov 2014
People found this helpful0

Initially, Kelway Law let my apartment in Hindhead and were quicker to find a tenant than my existing letting agent. The letting went smoothly, so when I decided to sell, Kelway Law were the obvious choice as they would be able to co-ordinate viewings with the tenant. I purchased the apartment in ... Read Full Review

Comments (0)Was this helpful?:
Good all round service ...

Share On :  FacebookTwitter

4 Star Review

By : 'SPN'
Services : Sales (As a Vendor)
Sold price : £281500
Would you recommend ? : Yes
Postcode : GU26

12 Nov 2014
People found this helpful0

Good all round service overall even with the inevitable buyer's solicitor hold ups. Would use again as always polite and got back to us when we had any... Read Full Review

Comments (0)Was this helpful?:
Never meet an agent who knew ...

Share On :  FacebookTwitter

1 Star Review

By : 'MSSmith'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : GU26

11 Nov 2014
People found this helpful1

Never meet an agent who knew less about the property they were supposed to be selling - god help the... Read Full Review


What agent could do to change your mind?

Never meet a more useless agent in my live knows nothing about the property they\'re trying to sell God help the owner then bombards you with texts/emails afterwards almost harassment

Comments (0)Was this helpful?:
Kelway Law acted as the ...

Share On :  FacebookTwitter

4 Star Review

By : 'James'
Services : Letting (As a Owner)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : GU35

10 Nov 2014
People found this helpful0

Kelway Law acted as the letting agent on our house - living abroad we needed to rely on them perhaps more than usual. A tenant was found quickly and in the two years that the property was rented out I found that they were responsive and were able to quickly deal with a number of issues that arose.... Read Full Review

Comments (0)Was this helpful?:
Thank you to john and Franco ...

Share On :  FacebookTwitter

4 Star Review
UserName

UserName

By : 'Sophie'
Services : Sales (As a Vendor)
Sold price : £230000
Would you recommend ? : Yes
Postcode : GU26

5 Jun 2014
People found this helpful0

Thank you to john and Franco for selling our house as quickly as they did. Franco always kept us well informed along the way of the process. Highly... Read Full Review

Comments (0)Was this helpful?:
Kelway Law were first letting ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Punchbowl'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU26

16 May 2014
People found this helpful0

Kelway Law were first letting agents and then selling agents for our family home in Beacon Hill. They provide a very professional hassle-free service, they understand the local market extremely well and always worked hard to get us the best deal... Read Full Review

Comments (0)Was this helpful?:
In selling an aged relatives ...

Share On :  FacebookTwitter

4 Star Review
UserName

UserName

By : 'Malcolm'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU26

8 May 2014
People found this helpful0

In selling an aged relatives property I found both John and Franco helpful and objective. The property was realistically priced by them at the outset leading to two early offers,one of which processed through to completion.I was kept up to date with developments and calls were returned promptly and ... Read Full Review

Comments (0)Was this helpful?:
Very good stress free ...

Share On :  FacebookTwitter

4 Star Review

By : 'Nigel'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU10

7 May 2014
People found this helpful0

Very good stress free experience, kept us informed and dealt with queries in a swift efficient manner. We managed to exchange and complete in the original time... Read Full Review

Comments (0)Was this helpful?:
At present we are working for ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Tim'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU26

3 May 2014
People found this helpful0

At present we are working for a charity in Thailand after teaching in the UK for 30+ years. The charity really needed us to come out quickly so we left after selling our house without securing a new property. We found the flat on line, our son and daughter in law went to view it and we put in an... Read Full Review

Comments (0)Was this helpful?:
From start to finish this ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Surrey'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : GU2

10 Dec 2013
People found this helpful2

From start to finish this agent was completely terrible. AVOID AT ALL COSTS!!!! When we checked in our house had not been cleaned at all. It was filthy dirty and not in a fit state. Repairs were needed and took ages to be done. Admitedly some maintenance was completed but not always to scratch and... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 23 items
No Staff Registered

NaN - NaN of items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 4/14/2015, 3:19:34 AM by allAgents

Awards won by Kelway Law Estate Agents, Hindhead GU26 6NR