The UK's Largest Customer Review Website for the Property Industry
Warrington, WA1
3.3/5, 13 Reviews
62% Recommended
0% letting valuation accuracy
20% letting fee satisfaction
No Description Found
"We got asked to leave the..."
Share On : 
1 Star Review
Mary
By : 'Amy'
Services :
Rent PCM : £650
Would you recommend ? : No
Postcode : WA5
10 Dec 2014
People found this helpful2
We got asked to leave the rental property at the end of the tenancy after the landlord changed their mind so extending the notice by an extra month giving us till November 2014, which we were grateful for as we were panicking about finding another property to move into. With numerous emails going back and forth to Jordan's, keeping them informed of our progress which they asked us to do, we asked a simple question that 'if' our new house was ready for October would the landlord be OK if we moved then or did they want us to stay till November? Mary confirmed that would be OK. A week later I email Mary stating that our new house will be ready at the end of November so we'll will need the rental house till the agreed time, end of November. Mary came back to me saying the landlord is now not happy that we've changed our mind as we said we'd be out in October. I purely asked a question didn't at all say we would be out in October, so Mary had obviously cocked up, which left us in a very serious situation. Jordan's said we had until the 5th November to move out, we were currently on holiday when we got this news so you can imagine we were very upset and distressed as there's nothing you can do when your abroad. Also how were two full time workers supposed to move house on a week day, impossible, which is what I went back with. We tried everything to try and sort Jordan's mess out but all through this whenever I had to speak to Mary on the phone she was very abrupt and unprofessional as she repeatedly shouted at me trying to say this wasn't their fault but it clearly was. I ended up contacted head office as I felt bullied by Mary so didn't want to deal with her anymore. Spoke with a lovely lady who tried to calm the situation and help in every possible way. We couldn't stay in the rental as the landlord was moving her son in on the 7th November but we eventually came to the agreement that we would move into my mums on the 8th November if Jordan's sorted storage costs as we had no spare cash. Then I had awful trouble trying to get the storage cost from them but eventually after three weeks of moving out I had the deposit and storage cost paid. Wanted to make anyone that's thinking of renting from this branch aware as I had an awful experience and will not be recommending them.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 20.00% | £550 | £650 |
Address
Jordans Residential Lettings
80 Sankey Street, Warrington, Cheshire
WA1 1SG
01925 474747
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Jordans Residential Lettings Branches (View All 8)
We are currently in a ...
Share On :
1 Star Review
By : 'vdo'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : WA4
10 Jun 2015
People found this helpful0
We are currently in a disupute with Jordans, despite having an email stating that we can vacate the property early (as it's up for sale) they have now changed their minds and stating we have to pay the rent to the end of the tenancy, we have now found a new property and are glad to leave Jordan's... Read Full Review
Comments (0)Was this helpful?:
JORDANS DELIVERED THE WORST ...
Share On :
1 Star Review
By : 'Sara'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : WA4
22 Apr 2015
People found this helpful1
JORDANS DELIVERED THE WORST CUSTOMER SERVICE I'VE EVER RECEIVED! To cut a long story short after months of terrible service from making appointments and them not turning up to more serious matters like them sending us letters in the post with our address on and other people's details. Because of... Read Full Review
Comments (0)Was this helpful?:
We got asked to leave the ...
Share On :
1 Star Review
By : 'Amy'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : WA5
10 Dec 2014
People found this helpful2
We got asked to leave the rental property at the end of the tenancy after the landlord changed their mind so extending the notice by an extra month giving us till November 2014, which we were grateful for as we were panicking about finding another property to move into. With numerous emails going... Read Full Review
Comments (0)Was this helpful?:
This company is the worst ...
Share On :
1 Star Review
By : 'Jaymc'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L12
11 Jul 2014
People found this helpful0
This company is the worst letting agent I have ever Dealt with.. "*" Also we were lied to as we complained about work needed carrying out all of a sudden the landlord was selling up apparently... This was just a lie so they didn't have to carry out works.. We moved after 6 months in the ... Read Full Review
Comments on Agent Fees
Extortion!!!!
Comments (1)Was this helpful?:
By : Customer Care
13 Jul 2014Your opinion and feedback is appreciated and we are sorry to hear that on this occasion you have not been happy with the service you have received. If you have any unresolved items that you wish...
When contacting Jordans I ...
Share On :
5 Star Review
By : 'Alan'
Services : Letting( As a Owner )
Rent PCM : £630
Would you recommend ? : Yes
Postcode : WA13
5 Jun 2014
People found this helpful0
When contacting Jordans I have dealt mainly with Linda. She has always been professional but friendly and extremely helpful on all occasions dealing with any queries or problems promptly and efficiently. I must add that the above also applies to all staff I have had dealings with. Overall I find... Read Full Review
Comments (1)Was this helpful?:
By : Customer Care
5 Jun 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...
I found Jordans very helpful ...
Share On :
5 Star Review
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WA29
21 May 2014
People found this helpful0
I found Jordans very helpful in renting my property, From my experience i found it was better to market your property with a agent like Jordans who are letting agents only as opposed to an estate agent who sells and rents properties. Their fees are very competitive,, Staff are very knowledgeable... Read Full Review
Comments (1)Was this helpful?:
By : Customer Care
23 May 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...
good service helpful ladies ...
Share On :
4 Star Review
By : 'Ash'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : 33
20 May 2014
People found this helpful0
good service helpful ladies fast used the same company for over 10 years always handle problem in a helpful... Read Full Review
Comments (1)Was this helpful?:
By : Customer Care
23 May 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...
Jordan's have fully managed ...
Share On :
5 Star Review
By : 'Rosie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WA3
19 May 2014
People found this helpful0
Jordan's have fully managed our property for over 20yrs. Linda and the other staff have always been prompt to reply to queries or advise us of any issues. When we had a water leak they liaised with the insurance company and arranged repairs to the ceiling on our behalf since we live overseas. We... Read Full Review
Comments (1)Was this helpful?:
By : Customer Care
23 May 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...
Manager is unable to deal ...
Share On :
1 Star Review
By : 'mark'
Services : Surveying
Would you recommend ? : No
Postcode : WA5
28 Apr 2014
People found this helpful0
Manager is unable to deal with issues that need to be properly addressed. Very unprofessional and unpleasant. She doesn't talk to you but screams at you and does not have any time to listen to a problem that you might have. Only her opinion... Read Full Review
Comments (1)Was this helpful?:
By : Customer Care
23 May 2014Your opinion and feedback is appreciated and we are sorry to hear that on this occasion you have not been happy with the service you have received. If you have any unresolved items that you wish...
I have been a landlord for 25 ...
Share On :
5 Star Review
By : 'AF'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WA5
14 Apr 2014
People found this helpful0
I have been a landlord for 25 years and have Been with Jordans for the same amount of Time The reason our relationship has endured the Test of time is their excellent client skills Which are exemperlary I started with 1 property and now have 4 as I have such confidence in their... Read Full Review
Comments (1)Was this helpful?:
By : Customer Care
23 May 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...
prompt response to all ...
Share On :
5 Star Review
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WA2
11 Apr 2014
People found this helpful0
prompt response to all enquiries, staff are all enthusiastic and polite. Problems raised by tenants are handed over for us to attend do with urgency and check outs are dealt with fairly to both us the Landlord and the Tenant. Mary and her team understand that we appreciate Tenants who will pay... Read Full Review
Comments (1)Was this helpful?:
By : Customer Care
23 May 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...
Jordans advertised the ...
Share On :
4 Star Review
By : 'Mike'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WA4
10 Apr 2014
People found this helpful0
Jordans advertised the property as soon as they received instructions. They found a tenant very quickly, and sorted all the relevant details for the tenant to move in. No problems at... Read Full Review
Comments (0)Was this helpful?:
The office is always helpful, ...
Share On :
5 Star Review
By : 'mrs'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WA5
10 Apr 2014
People found this helpful0
The office is always helpful, polite and welcoming. Nothing is too difficult for them. The only negative is that recently I have contacted the office by phone to explain what jobs I wanted doing, but then recieved e -mails about the same job asking what I wanted to do, the message had obviously not ... Read Full Review
Comments (1)Was this helpful?:
By : Customer Care
23 May 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...
1 - 13 of 13 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
