** is the most arrogant, rude and disrespectful agent I ever had to deal with. Not only has he been talking down on me for the last two years, he has harassed me, discriminated against me and played me against my flat mate ( joint contract. He appeared professional till we signed the tenancy... Read Full Review

We have been complaining about loud noises that have been coming from upstairs due to the bad flooring for 2 months now and the living conditions have been hell.The agency clearly doesn't care about our complaints. Our emails are constantly ignored! I mean how professional is that ?... athe... Read Full Review

We cannot thank enough Peter and his team. Throughout the process, they have been extremely helpful and supportive. The whole process was quick and very pleasant. We love our flat and service provided by the team. We really recommend Ellis & Co Willesden Green to... Read Full Review

I am absolutely disgusted with the service myself and my fellow housemates have received from this letting agent. When we moved in, there was mould all over the bathroom ceiling, the house wasn't fully secure and a lot of the windows were painted shut along with there being no extractor fans in the ... Read Full Review

Alex was an absolute pleasure to deal with; he made contact quickly after my initial enquiry, he organised the viewing swiftly and was extremely quick to correspond with the landlord when my partner and I put in an offer. Everything was sorted in record time. It's been the easiest process in my... Read Full Review

Alex was extremely professional, personable and helpful throughout the entire process of finding a rented property in Willesden Green. What impressed me most of all, was that he always did what he said he would do; returned calls and emails promptly and turned up on time to each appointment;... Read Full Review

The service i received was outstanding i didn't have to do any work as this was all done by Ellis and Co (Ross White). The staff were always very friendly and extremely helpful. The pictures were excellent. I would recommend Ellis and Co to anybody who wants to sell their... Read Full Review

Ross White served as very well indeed. He was always very helpful and very polite. He is very knowledgeable about all aspects of selling a property from the seller's and buyer's points of view as well as that of the agent. He dealt very tactfully with various issues which were raised by our buyer... Read Full Review

After dealing with Ross from Ellis & Co in Willesden when purchasing a property, I felt compelled to write a review as I wanted to express how fantastic he was throughout the entire sales process. He is by far one of the best agents I have come across, and remained professional and friendly... Read Full Review

As first time buyers we went into the process of purchasing our first home with great trepidation. Talks with friends quickly turned to house-buying-horror-story competitions and the property newspapers pounded us with stressful reports. Luckily, the property we fell in love with was being marketed ... Read Full Review

I was very pleased with Alex because he was helpful, very polite, understanding and very effective. Due to time pressure I had to move in as soon as possible so I pushed Alex to speed up the process with the paperwork, deposit and everything else related and he actually did it. I was very happy... Read Full Review

I've found Ross at Ellis and Co. to be both professional and diligent. From the moment our flat went on the market he has kept us updated, our emails and calls were always responded to swiftly. He has stayed on top of everything throughout the whole selling process, and continually followed... Read Full Review

I dealt with Ross in September during the sale of my flat and would recommend Ellis and Co to anyone who is looking for a professional, reliable and hassle free agent and agency. My experience was above expectations and I am really pleased that I have done a right choice to hand my sale to such... Read Full Review

I dealt with Ross who was informative, patient and professional throughout the whole process of selling my mother's property. I struggled with a lot of the jargon from our solicitor but Ross was able to explain each process in an easy to understand language which put my mind at rest and gave me a... Read Full Review

As a first-time buyer I have been pleasantly surprised by the service provided by Ellis and co. The sale was particularly long and complicated (through no fault of the agent) and there were several occasions I felt compelled to give up! Ross made the whole process so much more bearable and I am... Read Full Review

What can I say Ellis & co have been outstanding both in a professional capacity and on a personal level, Ross White who delt with the sale has worked tirelessly from start to finish on marketing our property and it was not an easy property to sell as it needed a lot of work to bring it up to... Read Full Review

Ross was exceptionally proactive during the purchase process. He has an clear understanding of the market and, at times, when issues were arising, he always was there to support us and our vendors and provide different options to speed up the... Read Full Review

Although there were a few ups and downs, Ross and the whole team acted professionally and provided good service at all times throughout the whole process to achieve a successful... Read Full Review

I met Ross White who was acting on behalf of the seller and assisted until a transaction could be agreed in a particularly cumbersome situation. Ross kept in permanent contact with myself and the seller making sure the information flow was ongoing, timely and transparent. Ross also facilitated... Read Full Review

At the very beginning, Ellis and Co made it easy for us to view the property. Ross was accessible throughout the process and helped facilitate the surveys etc. He answered questions promptly, and he was... Read Full Review