The UK's Largest Customer Review Website for the Property Industry

No Image Available

1 stop properties

3.5/5, 15 Reviews
60% Recommended

100% letting valuation accuracy

80% letting fee satisfaction

Contact Us
No Description Found
"After 3 years being a tenant..."

Share On :  FacebookTwitter

5 Star Review

By : 'Cristina'
Services : Letting(I am a Tenant)
Rent PCM : £895
Would you recommend ? : Yes
Postcode : G1

20 Nov 2014
People found this helpful0

After 3 years being a tenant of one of the properties they manage I only have good words. They are very professional and helpful.You feel relaxed as they are always there for any problem that might come up.They also keep the properties in very good conditions.

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%80.00%£400£1,200
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
3065000001
Address

1 stop properties
491-493 Duke StreetGlasgow, City of Glasgow
G31 1DL
0141 550 5260

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

No Property Found

No Property Found
A truly disturbing level of ...

Share On :  FacebookTwitter

1 Star Review

By : 'Charles'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : G1

28 Aug 2020
People found this helpful2

A truly disturbing level of casual racism and nationalism is thrown at certain applicants and tenants, apparently. A friend is moving back to the city so naturally I suggested she inquire with 1 Stop Properties, since they're the letting agency I use and have had few troubles. They replied to ... Read Full Review

Comments (1)Was this helpful?:

By : Melanie Gibbons

9 Oct 2020

We are disappointed to have received your review. You are correct. Nationality should be, and is irrelevant in regards to letting a property via our agency. We do have a tried and tested...


One Stop provided an ...

Share On :  FacebookTwitter

5 Star Review

By : 'Adele'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : G31

7 Aug 2020
People found this helpful0

One Stop provided an excellent service and I would recommend them. I have rented from perhaps 6/7 agents in Glasgow and I can say without a doubt that this was the best experience I have had. The photos given to you on move in of the flat and its condition is a good strategy and something I was ... Read Full Review

Comments (0)Was this helpful?:
I've used One Stop to ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Richard'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G4

17 Mar 2020
People found this helpful0

I've used One Stop to rent out my flat in Glasgow for several years now and, having experienced awful service from other agents in the past, cannot recommend them highly enough. There is always a friendly, reassuring, professional and, most importantly, competent voice on the other end of ... Read Full Review

Comments (1)Was this helpful?:

By : Melanie Gibbons

18 Mar 2020

Hi Richard, Many thanks for this 5* review. We are delighted that you took the time to share your experience as a Landlord, with others. People can sometimes be quick to criticise when it comes to...


I've used One Stop to ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Richard'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G4

17 Mar 2020
People found this helpful1

I've used One Stop to rent out my flat in Glasgow for several years now and, having experienced awful service from other agents in the past, cannot recommend them highly enough. There is always a friendly, reassuring, professional and, most importantly, competent voice on the other end of ... Read Full Review

Comments (0)Was this helpful?:
If I could have given less ...

Share On :  FacebookTwitter

1 Star Review

By : 'Michael'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £995
Would you recommend ? : No
Postcode : G1

16 Aug 2019
People found this helpful1

*If I could have given less than 1 star I would. I called to book a viewing for a property and I was told that they can not book viewings for people that do not have the last 3 months of residency spent in the UK. I have studied there for the past 4 years and after graduating I went on volunteering ... Read Full Review

Comments (1)Was this helpful?:

By : Melanie Gibbons

16 Aug 2019

Hi Michael, We are sorry to see that you gave us a 1* review. Our referencing criteria is strict, and we do insist that all applicants are able to provide us with recent proof of UK residency. As ...


Very ...

Share On :  FacebookTwitter

5 Star Review

By : 'David'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : G31

16 Mar 2018
People found this helpful0

I would like to thank all members of staff at one stop properties. They were all very helpful during my tenancy and always very ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Throughout my tenancy, I was ...

Share On :  FacebookTwitter

3 Star Review

By : 'Chad'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G32

6 Oct 2017
People found this helpful2

Throughout my tenancy, I was looking to writing a great review. When it comes to pre-tennancy and during tenancy service, 1 Stop is perhaps the best agent in Glasgow.... but note that qualification - we'll get back to that. When I first identified the property they were more than happy to ... Read Full Review


Comments on Agent Fees

£25 for an "Exit reference". Yeah, you read that right. Its going to cost you £25 for each new agent to contact them.

Comments (0)Was this helpful?:
After renting out my property ...

Share On :  FacebookTwitter

5 Star Review

By : 'Karen'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Owner)
Would you recommend ? : Yes

11 May 2017
People found this helpful0

After renting out my property in Glasgow for a few years now and using several of the well known property agents I�ve found 1 Stop Property to provide the best service. Always on time when providing me with statements, they respond to emails quickly and are very helpful and friendly whenever I ... Read Full Review

Comments (0)Was this helpful?:
Fleeced for my deposit. ...

Share On :  FacebookTwitter

1 Star Review

By : 'Paul'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G42

6 Apr 2017
People found this helpful3

Fleeced for my deposit. Apparently it costs £30 to clean windows and £110 to brush floors.... oh and £47 administration fee. Poor ... Read Full Review


Comments on Agent Fees

Ripped off

Comments (1)Was this helpful?:

By : Willie Jamieson

25 Apr 2017

I am a director at 1 Stop Properties and I would like to respond to Mr Savage's one sided review. When Mr Savage moved in to the property on 09.06.2014 the flat was in a good and clean condition as...


I would highly recommend 1 ...

Share On :  FacebookTwitter

5 Star Review

By : 'Wioleta'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : Yes
Postcode : G40

2 Mar 2017
People found this helpful0

I would highly recommend 1 Stop Properties. Everything was always taken care of so quickly, (issues like broken boiler, oven, heating etc)many times even same day I phoned them they got someone to my flat to solve the problem. They are extremely professional. Been with 4 different agencies so far ... Read Full Review

Comments (0)Was this helpful?:
I would never recomend this ...

Share On :  FacebookTwitter

1 Star Review

By : 'Michael'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G31

19 Jan 2017
People found this helpful7

I would never recomend this agency to any one, they turn up unannounced while you are not there and do an inspection checklist which is ridiculous and insulting. They charge over the odds and have no consideration to the tenants needs. Over a month before your tenancy finishes they arrange viewings ... Read Full Review

Comments (0)Was this helpful?:
After 3 years being a tenant ...

Share On :  FacebookTwitter

5 Star Review

By : 'Cristina'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : Yes
Postcode : G1

20 Nov 2014
People found this helpful0

After 3 years being a tenant of one of the properties they manage I only have good words. They are very professional and helpful.You feel relaxed as they are always there for any problem that might come up.They also keep the properties in very good ... Read Full Review

Comments (0)Was this helpful?:
I have had a extremely bad ...

Share On :  FacebookTwitter

1 Star Review

By : 'Mithilesh'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G5

13 Nov 2013
People found this helpful4

I have had a extremely bad experience with One Stop Properties Letting Agency. they are simply sitting to rob people. They will not return any amount from the deposit that you have given them. I am beginning to believe that their main income from the tenant is the deposit amount. 1) They are ... Read Full Review


What agent could do to change your mind?

1) They should not disapprove of he tenant moving out of the property. 2) Stop cheating the tenants out of their deposit amount.

Comments (2)Was this helpful?:

By : William Jamieson, Director, 1 Stop Properties

20 Jan 2014

Before you consider this review you should be aware of some facts. The tenant left the flat in a most unacceptable state of cleanliness when he left. The flat needed painted, a thorough and deep...


1 Stop did what they were ...

Share On :  FacebookTwitter

5 Star Review

By : 'Kenny'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G31

28 Feb 2013
People found this helpful1

1 Stop did what they were supposed to do when I moved into my flat. Everything was explained to me clearly before I was handed the keys. Maintenance issues were dealt with quickly and efficiently when they came up, no squabbles. But the thing that set them apart for me is that I couldn't ... Read Full Review

Comments (0)Was this helpful?:
I have not long moved into my ...

Share On :  FacebookTwitter

4 Star Review

By : 'bedor23'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes

22 Jul 2011
People found this helpful1

I have not long moved into my property and i have to say so far so good. the property was spotless and the move in process was fairly straightforward. Lets hope it stays that way for the rest of my tenancy ... Read Full Review

Comments (0)Was this helpful?:
1 - 15 of 15 items
No Staff Registered

NaN - NaN of items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by 1 stop properties

Regional Awards Won by 1 stop properties

Individual Branch Awards