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The UK's Largest Customer Review Website for the Property Industry

3.5/5, 15 Reviews
60% Recommended
100% letting valuation accuracy
80% letting fee satisfaction
By : 'Cristina'
Services : Letting(I am a Tenant)
Rent PCM : £895
Would you recommend ? : Yes
Postcode : G1
After 3 years being a tenant of one of the properties they manage I only have good words. They are very professional and helpful.You feel relaxed as they are always there for any problem that might come up.They also keep the properties in very good conditions.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 80.00% | £400 | £1,200 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 6 | 5 | 0 | 0 | 0 | 0 | 0 | 1 |
1 stop properties
491-493 Duke Street, Glasgow, City of Glasgow
G31 1DL
0141 550 5260
By : 'Charles'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : G1
A truly disturbing level of casual racism and nationalism is thrown at certain applicants and tenants, apparently. A friend is moving back to the city so naturally I suggested she inquire with 1 Stop Properties, since they're the letting agency I use and have had few troubles. They replied to ... Read Full Review
By : Melanie Gibbons
9 Oct 2020We are disappointed to have received your review. You are correct. Nationality should be, and is irrelevant in regards to letting a property via our agency. We do have a tried and tested...
By : 'Adele'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : G31
One Stop provided an excellent service and I would recommend them. I have rented from perhaps 6/7 agents in Glasgow and I can say without a doubt that this was the best experience I have had. The photos given to you on move in of the flat and its condition is a good strategy and something I was ... Read Full Review

By : 'Richard'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G4
I've used One Stop to rent out my flat in Glasgow for several years now and, having experienced awful service from other agents in the past, cannot recommend them highly enough. There is always a friendly, reassuring, professional and, most importantly, competent voice on the other end of ... Read Full Review
By : Melanie Gibbons
18 Mar 2020Hi Richard, Many thanks for this 5* review. We are delighted that you took the time to share your experience as a Landlord, with others. People can sometimes be quick to criticise when it comes to...

By : 'Richard'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G4
I've used One Stop to rent out my flat in Glasgow for several years now and, having experienced awful service from other agents in the past, cannot recommend them highly enough. There is always a friendly, reassuring, professional and, most importantly, competent voice on the other end of ... Read Full Review
By : 'Michael'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £995
Would you recommend ? : No
Postcode : G1
*If I could have given less than 1 star I would. I called to book a viewing for a property and I was told that they can not book viewings for people that do not have the last 3 months of residency spent in the UK. I have studied there for the past 4 years and after graduating I went on volunteering ... Read Full Review
By : Melanie Gibbons
16 Aug 2019Hi Michael, We are sorry to see that you gave us a 1* review. Our referencing criteria is strict, and we do insist that all applicants are able to provide us with recent proof of UK residency. As ...
By : 'David'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : G31
I would like to thank all members of staff at one stop properties. They were all very helpful during my tenancy and always very ... Read Full Review
Good
By : 'Chad'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G32
Throughout my tenancy, I was looking to writing a great review. When it comes to pre-tennancy and during tenancy service, 1 Stop is perhaps the best agent in Glasgow.... but note that qualification - we'll get back to that. When I first identified the property they were more than happy to ... Read Full Review
£25 for an "Exit reference". Yeah, you read that right. Its going to cost you £25 for each new agent to contact them.
By : 'Karen'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
After renting out my property in Glasgow for a few years now and using several of the well known property agents I�ve found 1 Stop Property to provide the best service. Always on time when providing me with statements, they respond to emails quickly and are very helpful and friendly whenever I ... Read Full Review
By : 'Paul'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G42
Fleeced for my deposit. Apparently it costs £30 to clean windows and £110 to brush floors.... oh and £47 administration fee. Poor ... Read Full Review
Ripped off
By : Willie Jamieson
25 Apr 2017I am a director at 1 Stop Properties and I would like to respond to Mr Savage's one sided review. When Mr Savage moved in to the property on 09.06.2014 the flat was in a good and clean condition as...
By : 'Wioleta'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : Yes
Postcode : G40
I would highly recommend 1 Stop Properties. Everything was always taken care of so quickly, (issues like broken boiler, oven, heating etc)many times even same day I phoned them they got someone to my flat to solve the problem. They are extremely professional. Been with 4 different agencies so far ... Read Full Review
By : 'Michael'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G31
I would never recomend this agency to any one, they turn up unannounced while you are not there and do an inspection checklist which is ridiculous and insulting. They charge over the odds and have no consideration to the tenants needs. Over a month before your tenancy finishes they arrange viewings ... Read Full Review
By : 'Cristina'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : Yes
Postcode : G1
After 3 years being a tenant of one of the properties they manage I only have good words. They are very professional and helpful.You feel relaxed as they are always there for any problem that might come up.They also keep the properties in very good ... Read Full Review
By : 'Mithilesh'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G5
I have had a extremely bad experience with One Stop Properties Letting Agency. they are simply sitting to rob people. They will not return any amount from the deposit that you have given them. I am beginning to believe that their main income from the tenant is the deposit amount. 1) They are ... Read Full Review
1) They should not disapprove of he tenant moving out of the property. 2) Stop cheating the tenants out of their deposit amount.
By : William Jamieson, Director, 1 Stop Properties
20 Jan 2014Before you consider this review you should be aware of some facts. The tenant left the flat in a most unacceptable state of cleanliness when he left. The flat needed painted, a thorough and deep...
By : 'Kenny'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G31
1 Stop did what they were supposed to do when I moved into my flat. Everything was explained to me clearly before I was handed the keys. Maintenance issues were dealt with quickly and efficiently when they came up, no squabbles. But the thing that set them apart for me is that I couldn't ... Read Full Review
By : 'bedor23'
Branch : Glasgow, 491-493 Duke Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I have not long moved into my property and i have to say so far so good. the property was spotless and the move in process was fairly straightforward. Lets hope it stays that way for the rest of my tenancy ... Read Full Review
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