The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 236 Reviews
99% Recommended
93% sales valuation accuracy
80% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Luke
By : 'Jane'
Services : Sales(I sold a property using them)
Sold price : £445000
Would you recommend ? : Yes
Postcode : CR0
We hadn't planned to move, but our perfect house, marketed by Allen Heritage, came up, we made an appointment with Ben and made an offer the same day. Allen Heritage saw us through the process of getting ours house on the market by the end of the week and found us a buyer within a day of it going on the market. Luke gave us great advice on marketing the house at a reasonable price for a quick sale to ensure we secured the house we wanted. The purchase of our house was pretty painful with our lender insisting on reports from every expert going- detailed structural reports, damp and timber survey, tree consultant's report, drainage survey; our solicitor tried to talk us out of the purchase on more than one occasion, particularly after our lender and existing Insurers refused insurance on the house. We were extremely grateful that Tina at Allen Heritage fully understood our commitment to the purchase and supported us every step of the way, when, at times it felt that everything and everyone else was against us. Tina handled communications with our buyer and we never felt under any pressure from them, which was a huge relief during an already stressful time. She also handled communications with our sellers in a sensitive and rational way, meaning emotions didn't get the better of us all; she focused on the facts and wasn't distracted by personal opinions. I have no doubt whatsoever that our purchase, and sale, would have fallen through had it not been for Tina's unfaltering determination and commitment to see it through for us. She really put herself out and went above and beyond the expected; she even fired off emails at 5am! We will be forever grateful to her and the team at Allen Heritage for their support in making the, what seemed to be impossible, possible and securing our lovely new family home- or soon to be lovely home, when the builders have moved out.. I have no hesitation in recommending Luke, Tina, Ben and the team at Allen Heritage and have already recommended them to friends and family; they have been equally impressed by their communication and professionalism.
By : Allen Heritage
13 Nov 2014Really pleased to hear that you have the house you want and I hope the builders finish soon! Thanks so much for your comments!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93.00% | 100% | £270,000 | £685,000 |
| Lettings | 80% | 99% | £695 | £1,900 |
Allen Heritage Estate Agents
151 Wickham Road, Shirley, Croydon, Greater London
CR0 8TE
020 8656 2525
By : 'Jack'
Services :
Would you recommend ? : Yes
8 Mar 2026Louise A was absolutely brilliant. She helped us every step of the way. Always going above and beyond to get us into the shop. Thank you so much for all your... Read Full Review
By : 'Takiraza'
Services :
Would you recommend ? : Yes
26 Feb 2026We had an excellent experience working with Kim and Louise at Allen Heritage Estate Agents, Shirley. From day one, they were incredibly supportive, proactive and highly professional throughout the entire process.
They stayed on top of coordination between the sellers and our solicitors at... Read Full Review
By : 'Steve'
Services :
Would you recommend ? : Yes
10 Feb 2026It has been a pleasure dealing with Kim and her team on my project. They are very pro-active and attentive as well as pleasant people to deal with. I would certainly use them... Read Full Review
By : 'Salman'
Services :
Would you recommend ? : Yes
10 Feb 2026Kim and Louise from Allen Heritage were absolutely amazing in helping sell my land! From start to finish they were professional, friendly, and always kept me in the loop. The whole process was smooth and stress-free, and I couldn’t be happier with the result. I would 100% recommend Kim and Louise... Read Full Review
By : 'Melaney'
Services :
Would you recommend ? : Yes
8 Feb 2026Great service as always from Allen... Read Full Review
By : 'Harley'
Services :
Would you recommend ? : Yes
7 Feb 2026Excellent service and friendly support from Allen Heritage. Thank you to the team... Read Full Review
By : 'Kelly'
Services :
Would you recommend ? : Yes
2 Feb 2026Wonderful estate agents, very understanding and genuinely care about people. They go above and beyond to help, which is such a rarity these days. Can’t praise them enough - thank you Allen Heritage, and special thanks to... Read Full Review
By : 'Christopher'
Services :
Would you recommend ? : Yes
27 Jan 2026We recently sold a plot of land in Yateley and were impressed with the service provided by Allen Heritage. Kim and the Team were efficient, friendly, and proactive throughout the entire process. Communication was consistently clear and timely and they were excellent at coordinating everything with... Read Full Review
By : 'Valerie'
Services :
Would you recommend ? : Yes
20 Jan 2026Allen Heritage took over managing where I live last summer and they are excellent . They are so respectful of us as residents and manage the properties with great attention to detail such as if one roof has an issue , they will inspect them all !! Since taking over they must have inspected... Read Full Review
By : 'Stuart'
Services :
Would you recommend ? : Yes
16 Jan 2026So we've today completed on our 1st building plot which we bought through Allen Heritage estate agents and ive got to say they have been absolutely fantastic from start to finish, my initial contact was with Louise and then with Kim, both of these ladies are very efficient at their jobs and were... Read Full Review
By : 'M.'
Services :
Would you recommend ? : Yes
14 Jan 2026⭐⭐⭐⭐⭐ Louise was absolutely fantastic in helping me take over a shop lease. She was professional, approachable, and incredibly helpful throughout the entire process. Louise made everything clear and straightforward, kept me informed at every stage, and was always quick to respond to any questions I ... Read Full Review
By : 'Burndata'
Services :
Would you recommend ? : Yes
13 Jan 2026Exceptional customer service from both, Louise and Kim They went out of their way in every aspect in order to guarantee customer satisfaction! Highly... Read Full Review
By : 'Farzad'
Services :
Would you recommend ? : Yes
8 Jan 2026Allen Heritage is a long-established and highly credible estate agency that operates to a very high professional standard. Their understanding of the local market is exceptional, and they demonstrate a clear grasp of what both buyers and sellers need at every stage of the process. Communication is... Read Full Review
By : 'zubair'
Services :
Would you recommend ? : Yes
5 Jan 2026My parents moved in just before Christmas and Max and the team were absolutely brilliant throughout the whole process. They were very patient, accommodating and helped to keep the process ticking along. Even on completion day they jumped in to help, thank you... Read Full Review
By : 'Rent'
Services :
Would you recommend ? : Yes
18 Dec 2025I purchased a property from Allen Heritage in December 2025 and found the staff I dealt with (Louise and Kim) extremely helpful. They facilitated access to the premises prior to completion to enable architects and workman to quote for work. They also pushed the completion to take place before the... Read Full Review
By : 'Julie'
Services :
Would you recommend ? : Yes
16 Dec 2025Max has recently, successfully supported me through selling my family home. He had great communication throughout and went above and beyond to make the transaction as seamless as possible. Would highly recommend Allen Heritage. Thanks to the whole... Read Full Review
By : 'Trevor'
Services :
Would you recommend ? : Yes
9 Dec 2025Excellent service and in particular sorting out problems before the new tenant moved... Read Full Review
By : 'George'
Services :
Would you recommend ? : Yes
8 Dec 2025A 5-star review for Denny at Allen Heritage who manages the letting of our property with reassurance and ease. Highly... Read Full Review
By : 'Madalin'
Services :
Would you recommend ? : Yes
8 Dec 2025... Read Full Review
By : 'Vaibhav'
Services :
Would you recommend ? : Yes
8 Dec 2025Kim and Louise are... Read Full Review
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Last updated at 7/9/2025, 9:04:39 AM by allAgents