New Era Agency

Been a couple of months now since I moved into one of their properties and so far so good. Justine was a super help before my move in process began, and both her and Sam were both an incredible help on move in day, allowing a smooth stressful process. I hope the day i move out will be as pleasant ... Read Full Review

I am writing this review as a previous landlord of a property that New Era Agency In Portsmouth Southsea was hired to manage. I need to warn any possible landlords even thinking of having their property managed by New Era to do yourself a favour and stay away. They allowed our property to be ... Read Full Review

Absolutely awful. The branch manager was very unprofessional and got quite annoyed when I called him out on issues that were unsatisfactory. Moved my daughter into student housing yesterday. Room was absolutely filthy yet it was apparently cleaned. Broken and substandard furniture. He blamed last ... Read Full Review

DO NOT use. I've never know such an awful agency. Don't expect your deposit back if you use them but I would advise not using ... Read Full Review

Excellent service, Chris, Sherrie, and Jason all incredibly helpful, quick responses and delivered on all promises made before moving into the six bed ... Read Full Review

I am masters student and have rented many houses in Portsmouth with many different estate agents but new era are by far the worst! Seemed alright at first but when it comes to getting the deposit, they try claim for things that are unreasonable, luckily enough i went through the deposit protection ... Read Full Review

My housemates and I had an AWFUL experience with this agency. Throughout the year they were generally very slow at coming to fix repairs with the house. Towards the end of the academic year, they became increasingly slow to fix any problems, alongside failing to uphold their promises to us such as ... Read Full Review

Very very rude and unhelpful. You would not think they were trying to market something. As I am female I got third degree about what I earn when just ringing to book a viewing. As If I do not have the common sense to know what I can and can not afford. Avoid. They barely seemed to know what they ... Read Full Review

Had problems with the house. Chris came round and sorted all works to be done and gave me all the details in ... Read Full Review

We rent from New Era and they are terrible! They will only carry work out if you constantly hound them or involve the council! Go elsewhere, you have been ... Read Full Review

I would not ordinarily leave comments on a site like this but I wanted to just say how pleased we are with the service we receive as Landlords. We own a house in Portsmouth which we bought specifically to rent out - we had never done this before, this was our first dip into the world of rental as ... Read Full Review

We rented with new era for a year and found them more than helpful and quick to respond to any problems that arose. Rory and David were both extremely pleasant to deal with and the family run atmosphere of the agency did make the relationship with them feel a lot more personal than with a larger ... Read Full Review

This is the worst agency ever! Do not go to them if you are looking to rent! They treat you like crap! As soon as you give your notice they are on your back constantly! I have always left properties in a good clean condition when I have moved. New era treats you like you are lying and for some ... Read Full Review