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Southville, Bristol BS3
4.8/5, 578 Reviews
87% Recommended
95% letting valuation accuracy
81% letting fee satisfaction
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"We have much experience of..."
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5 Star Review
Andy
By : 'Mrs'
Services : Letting(As a Owner)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BS3
18 Aug 2014
People found this helpful0
We have much experience of dealing with Letting Agents both as landlords and tenants. This branch is by far the best Letting Agent we have ever worked with. Both ourselves and our tenants are getting a very good service. When they say they will do something, they actually do. They react quickly to events and follow up. They are good on the phone. We would definitely use them for another property if we had one.
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Latest Reviews
Jamie Clark
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 95% | 81.00% | £550 | £2,500 |
Areas covered
- Bedminster
- Brislington
- BS1
- BS10
- BS11
- BS12
- BS13
- BS14
- BS15
- BS16
- BS17
- BS18
- BS19
- BS2
- BS3
- BS32
- BS34
- BS4
- BS40
- BS41
- BS5
- BS6
- BS7
- BS8
- BS9
- City Centre
- Harbourside
- Kingswood
- Knowle
- Long Ashton
- Redfield
- Southville
- St George
- St Philips
- Totterdown
Address
The Bristol Residential Letting Co
,222 North Street, Bristol, Bristol
BS3 1JD
01173708818
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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The Bristol Residential Letting Co Branches (View All 3)
Highly recommend working with ...
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5 Star Review
By : 'charlie'
Services :
Would you recommend ? : Yes
3 Dec 2025People found this helpful0
Highly recommend working with Holly Vernon, she has been the most friendly and helpful letting agent and is highly communicative with any/ all our... Read Full Review
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Tom was a great agent showing ...
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5 Star Review
By : 'Jamie'
Services :
Would you recommend ? : Yes
27 Nov 2025People found this helpful
Tom was a great agent showing us around and giving details about the... Read Full Review
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Great communication from the ...
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5 Star Review
By : 'Anna'
Services :
Would you recommend ? : Yes
20 Nov 2025People found this helpful
Great communication from the team. They managed to let the property in a matter of days, after another agency had struggled to let it over 2 months. Very pleased we moved agents to Bristol Residential Lettings Co and highly recommend the... Read Full Review
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Tom and team were brilliant, ...
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5 Star Review
By : 'Juliana'
Services :
Would you recommend ? : Yes
19 Nov 2025People found this helpful
Tom and team were brilliant, they managed to take my call, book in multiple viewings and promptly sent across contracts, all on the same day. Friendly, efficient and... Read Full Review
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I had a fantastic experience ...
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5 Star Review
By : 'Arven'
Services :
Would you recommend ? : Yes
17 Nov 2025People found this helpful
I had a fantastic experience working with Holly in finding my new flat. She was friendly, efficient, and always quick to respond to any questions I had throughout the process. Her knowledge of the local area and the rental market really helped me feel confident in my decision. Grateful for your... Read Full Review
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The service here is ...
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5 Star Review
By : 'Bella'
Services :
Would you recommend ? : Yes
11 Nov 2025People found this helpful
The service here is impeccable! Really professional, thoughtful and down to earth service we have had so far. Thank you very... Read Full Review
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Thanks to Tom who was very ...
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5 Star Review
By : 'Amy'
Services :
Would you recommend ? : Yes
29 Oct 2025People found this helpful
Thanks to Tom who was very friendly and provided us a fast response with clear feedback after our viewing... Read Full Review
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Tom was very friendly and ...
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5 Star Review
By : 'Shannon'
Services :
Would you recommend ? : Yes
29 Oct 2025People found this helpful
Tom was very friendly and patient and sorted out my viewing and tenancy agreement very... Read Full Review
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We rented our property ...
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5 Star Review
By : 'Soumeya'
Services :
Would you recommend ? : Yes
28 Oct 2025People found this helpful
We rented our property through Holly Vernon, she was really great at helping show us around the house and renting our next home. A really good experience - she deserves a... Read Full Review
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Great experience , very ...
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5 Star Review
By : 'anu'
Services :
Would you recommend ? : Yes
14 Oct 2025People found this helpful
Great experience , very helpful agents, quick response to emails or... Read Full Review
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Holly was great! She made ...
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5 Star Review
By : 'Enzo'
Services :
Would you recommend ? : Yes
14 Oct 2025People found this helpful
Holly was great! She made finding a renting a flat quick and... Read Full Review
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Holly was a great help in ...
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5 Star Review
By : 'Sophie'
Services :
Would you recommend ? : Yes
14 Oct 2025People found this helpful
Holly was a great help in finding me a new place to live! Super responsive to questions and everything went... Read Full Review
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Been very helpful to ...
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5 Star Review
By : 'Dara'
Services :
Would you recommend ? : Yes
9 Oct 2025People found this helpful
Been very helpful to... Read Full Review
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Communication was quick and ...
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5 Star Review
By : 'Simon'
Services :
Would you recommend ? : Yes
7 Oct 2025People found this helpful
Communication was quick and clear, very professional... Read Full Review
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We have been really happy ...
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5 Star Review
By : 'Declan'
Services :
Would you recommend ? : Yes
1 Oct 2025People found this helpful
We have been really happy with the service, dealing with Holly she has been great showing us round the property we liked and got an offer / application to the landlord the same day. Organised, quick and great service I would recommend to anyone looking for a rental... Read Full Review
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Great experience.Quick to ...
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5 Star Review
By : 'Nyasha'
Services :
Would you recommend ? : Yes
1 Oct 2025People found this helpful
Great experience.Quick to answer and very... Read Full Review
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We had a show around with ...
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5 Star Review
By : 'tori'
Services :
Would you recommend ? : Yes
29 Sept 2025People found this helpful
We had a show around with Holly and she was absolutely amazing and answered every question we had and was so lovely and... Read Full Review
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Holly has been very helpful ...
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5 Star Review
By : 'Morwenna'
Services :
Would you recommend ? : Yes
18 Sept 2025People found this helpful
Holly has been very helpful in finding us our new home. She provided a professional but friendly face and we thank her for her... Read Full Review
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Josh and his team were ...
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5 Star Review
By : 'Theresa'
Services :
Would you recommend ? : Yes
17 Sept 2025People found this helpful
Josh and his team were extremely professional as well as personable. Viewings were carried out soon after the property was marketed and a new tenant secured within 2 weeks. Communication was regular throughout the whole process. We wouldn’t hesitate in using The Bristol Residential Company... Read Full Review
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If you're a prospective ...
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5 Star Review
By : 'Deedge'
Services :
Would you recommend ? : Yes
9 Sept 2025People found this helpful
If you're a prospective tenant, I'm confident these guys will look after you. If you're a prospective landlord looking for an agent, use BRL, they have been superb. A special mention for both Holly & Josh. Without them, I don't know where we would be living right... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p><strong><u>Clifton Office Complaints Procedure</u></strong></p><p>The Bristol Residential Letting Co is committed to providing an excellent service to our customers however we accept that unfortunately sometimes we do not always get it right. Should a situation arise where you are not satisfied we would welcome the opportunity to address this and would ask you to follow the complaints procedure below.</p><p>1. Make the problem known to a member of our team as soon as possible and allow them the opportunity to resolve it.</p><p>2. Should this not bring a resolution please write to Don McKeever, Managing Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Rd, Bristol BS8 2NN. The grievance will be acknowledged within 3 working days and then investigated in accordance with in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. Should we require a longer period whilst we gather the facts, we will advise you in writing and confirm our revised response date.</p><p>3. Should you remain dissatisfied please contact Ed Osborn, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Road, Bristol BS8 2NN or e-mail ed@bristolreslet.com who will ensure the grievance is investigated by a Director not directly involved with the grievance.</p><p>4. For your further reassurance TBRLC is pleased to be a member of the The Property Ombudsman and they can be contacted by writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury SP1 21LX. Copies of a 'Consumer Guide' and 'Code of Practice' are available free of charge from our office or from The Property Ombudsman website - www.tpos.co.uk</p>
Last updated at 10/23/2025, 8:07:13 AM by allAgents
