Truly terrible customer service. We decide to short term rent whilst house hunting. We were shown the property by Andrew and agreed to rent. We were promised an inventory would be left for us, it wasn't. The property had not been cleaned, old mail was piled up behind the door. The gardens hadn't seen a lawn mower in months, on their inventory they'd ticked that they'd checked the smoke alarm but it was still malfunctioning as indeed it had been when we were shiwn around. We slept well at first until we realised it was due to the gas boiler leaking, they didn't believe us at first until Transco cut the gas off. Half the contents of the house didn't work and we were told to 'live with it'. The toilet leaked and after much asking they sent an imbecile to make it much worse. Hopeless customer service and a completely indifferent attitude. We would not rent or buy from them