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Destiny Estate Agents

1.3/5, 15 Reviews
7% Recommended

0% letting valuation accuracy

10% letting fee satisfaction

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"Destiny Estate is a serious..."

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1 Star Review

By : 'Tenant'
Services : Letting(I am a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : SW4

29 Sept 2014
People found this helpful7

Destiny Estate is a serious joke! It's not an agency for European people! Their standards are very low! Stay far away from them! Finally our contract came to an end and we can say what we think about them. Forget about quick sorting out your problems like leaking boiler, lack of hot water, getting new fridge even if the provided one is old and broken (if you lucky enough you may get one after 1 month), fixing broken power sockets, getting an extra key to the gate around your property after the lock was changed (and you were not even informed) so you "can enter" you flat in the middle of the night, rats around your flat etc. They do not provide any customer service, never returning phone calls, if you want to sort out your problem you need to call them several times from hidden number. Engineers sent by them are not competent and in most cases don't know what to do. They are nice until you pay the rent and don't ask questions. Read your contract properly- there is nothing about the price of check out and how it will be processes, no information about percentage in case if you late with your rents etc. The staff member who came to get back the key to the property at the end of tenancy wasn't aware what was at the flat at the begging, seems to be shocked that all the furniture that was our property were gone, didn't know if we have to pay smth for check out and later it was deducted from our deposit! In case of any problem with them go straight to the citizen advice as they are breaking the law!


What agent could do to change your mind?

We will never ever use this agency again.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%10.00%£500£2,400
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
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Address

Destiny Estate Agents
16 Tooting Bec RoadLondon, Greater London
SW17 8BD
0208 6822904

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

No Property Found

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1 Star Review
UserName

By : 'Egle'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW17

22 Mar 2024
People found this helpful0

In addition to shady business practices, Destiny estate agents are some of the rudest, most incompetent, and unprofessional people I have ever had the misfortune to deal with. Firstly, they didn't bother to respond for over a week when I informed them I was moving out, they then refused to ... Read Full Review

Comments (0)Was this helpful?:
Very poor - only replied to ...

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1 Star Review

By : 'Oliver'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW12

19 Dec 2022
People found this helpful2

Very poor - only replied to emails or answered the phone when they needed something off you. Try and ring their number see if they pick up - chances are they won't, and you should expect this from them throughout your ... Read Full Review

Comments (0)Was this helpful?:
needs to be ...

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1 Star Review

By : 'Rachel'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN3

5 Apr 2021
People found this helpful2

They literally gave me PTSD. Worst experience ever. they bullied me and my housemates. terrorised us. came in when they wanted and stole our mail. and we moved in paying for a 4 bedroom and they hadn't built the 4th bedroom. saying it will be fine for us to share... it's been years ... Read Full Review

Comments (0)Was this helpful?:
He (Farhan) is the worst ...

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1 Star Review
UserName

UserName

By : 'B'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : No
Postcode : SW17

2 Oct 2020
People found this helpful3

He (Farhan) is the worst person I ever seen, he is a fox in the market, very clever mind. Never ask anything verbally from him, don’t trust him. He takes advantage of those people who are in need, He will swallow ur deposit and blame you for damage the property. I have no choice to take ... Read Full Review

Comments (0)Was this helpful?:
I have sent them 3 emails had ...

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1 Star Review

By : 'alun'
Branch : London, 16 Tooting Bec Road
Services : Letting (Accounts)
Would you recommend ? : No
Postcode : CR0

4 Aug 2020
People found this helpful1

I have sent them 3 emails had no response from any. They are useless. They cannot be bothered to answer the phone either. They should go out of ... Read Full Review

Comments (0)Was this helpful?:
Most decietful agents ...

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1 Star Review
UserName

By : 'Hades'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Rent PCM : £995
Would you recommend ? : No
Postcode : CR5

21 Jul 2020
People found this helpful1

Most decietful agents I've ever come across for the first 5 months of my tenancy farhan never paid the landlord once. I now pay the landlord directly and I'm still waiting for my deposit to be released 3-4months later. Farhan will not answer my calls and it seems as they have blocked my ... Read Full Review

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Worst experience ever with a ...

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1 Star Review
UserName

By : 'L'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : No
Postcode : SW16

8 Mar 2018
People found this helpful7

Worst experience ever with a letting agency. Fahran was dishonest, threatening and ripped us off. Our housemate said he let himself into our rooms when we were away. We left in the middle of the night because we were scared of him. Avoid this letting ... Read Full Review


Comments on Agent Fees

We were vulnerable, were targetted and ripped off.

Comments (0)Was this helpful?:
Great agency and staff, I ...

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5 Star Review

By : 'Andres'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : CR7

31 Jan 2017
People found this helpful1

Great agency and staff, I used to live in one of their properties for almost 2 years and I didn't have any issue with them. They were always looking after the property. When I left the property I had my deposit back to me the next day which is very good. I'm Really recommend this ... Read Full Review


Comments on Agent Fees

The fees aren't to bad compared with other agencies.

Comments (0)Was this helpful?:
Its so funny how the staff at ...

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1 Star Review
UserName

By : 'weh8destinyestates'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : SW17

19 Jan 2017
People found this helpful9

Its so funny how the staff at Destiny Estates write these fake good reviews! You can tell by the way they always give 5 stars and say the service was "prompt, informative, friendly, helpful, and would happily / highly recommend " These are words i would never use for this absolute joke of ... Read Full Review


Comments on Agent Fees

Awful

Comments (0)Was this helpful?:
The most unresponsive, ...

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1 Star Review
UserName

By : 'Michael'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW11

15 Nov 2016
People found this helpful6

The most unresponsive, unhelpful and down right cheeky estate agent I've ever used. It gives a bad industry an even worse reputation. NEVER USE THESE GUYS! we're still fighting over getting our deposit back 3 months after ... Read Full Review


Comments on Agent Fees

The fee's were utterly unreasonable for the crap service we got but were clearly stated.

Comments (0)Was this helpful?:
The worst Estate Agency I ...

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1 Star Review
UserName

By : 'KRC'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Rent PCM : £2400
Would you recommend ? : No
Postcode : SW11

15 Nov 2016
People found this helpful7

The worst Estate Agency I have ever had to deal with. Shafi was always rude whenever we had any issues. The workmen they used to do repairs on the flat when we first moved in didn't have any ID and couldn't speak English – the repairs they did were also to a poor standard and they then tried ... Read Full Review


Comments on Agent Fees

Fee's were high and never explained.

Comments (0)Was this helpful?:
Destiny Estate is a serious ...

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1 Star Review

By : 'Tenant'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : SW4

29 Sept 2014
People found this helpful7

Destiny Estate is a serious joke! It's not an agency for European people! Their standards are very low! Stay far away from them! Finally our contract came to an end and we can say what we think about them. Forget about quick sorting out your problems like leaking boiler, lack of hot water, getting ... Read Full Review


What agent could do to change your mind?

We will never ever use this agency again.

Comments (0)Was this helpful?:
Rent a flat through dstiny ...

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1 Star Review

By : 'Hamid'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : SW17

26 Sept 2014
People found this helpful5

Rent a flat through dstiny estate agents in jan. 2013. The flat was leaking in toilet and bedroom when heavy rain came. I was in touch with destiny but nothing happened. Summer came and went and in coming autumn the problem came back much worse. Calling them again but they ignored them anyway. In ... Read Full Review


What agent could do to change your mind?

Simply they have to do their simple professional commitments

Comments (0)Was this helpful?:
This company is an absolute ...

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1 Star Review

By : '12Toot'
Branch : London, 16 Tooting Bec Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW17

3 Mar 2014
People found this helpful6

This company is an absolute joke. The most unprofessional company I have ever worked with. We had problem after problem. One example is when our boiler broke mid winter. I phoned the manager asking him to send someone round to fix it, he said they wouldn't let them in even though they have ... Read Full Review

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I have been a tenant of ...

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5 Star Review

By : 'Amanda'
Branch : London ,16 Tooting Bec Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L35

10 Apr 2013
People found this helpful0

I have been a tenant of Destiny for almost three years. All staff members have always been most friendly, co-operative and helpful. Any problems or queries I have are dealt with in an effective and prompt manner. Any repairs are sorted out quickly and professionally. They are a great estate ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Destiny Estate Agents

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