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The UK's Largest Customer Review Website for the Property Industry

1.9/5, 8 Reviews
25% Recommended
50% letting valuation accuracy
75% letting fee satisfaction
By : 'KL'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : BT7
The negotiation for letting our property was poorly managed & communicated both to ourselves & our prospective tenants due to a changeover in agents & things falling thro the cracks. We felt we had little choice on the terms as a result of this & accepted a lower rental value than we would have otherwise. During the management of our property the property manager had to be followed up frequently to get responses to our queries (eg. Has the electricity been changed over, do we need a gas safety inspection, what are our tenants intentions re lease extension etc) and did not give us confidence that matters were in hand. He frequently appeared not to have our interests as landlords as his priority & had to be pushed along where issues arose. We spent a lot of time & effort in dealing with the property ourselves from overseas which we feel should have been covered by the property manager. When we ended the proprty management arrangement as the tenants moved out it was clear that a superficial exit inspection was carried out & our interests were not represented. Again the onus was upon us to put a claim for costs from the bond together & push for the matter to be finalised often with resistance from the agent to our wishes. Overall - poor standard or no service for much of the time - would not recommend you engage this agency to manage or sell your property.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 75.00% | £300 | £300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 3 |
Hampton Estates
373 Ormeau Road, Belfast, County Antrim
BT7 3GP
028 9064 2888
By : 'Ben'
Branch : Belfast, 373 Ormeau Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BT7
I made a bid subject to mortgage on a house in the Ormeau Road area with Hampton Estates around 1 month ago, I have never had such a bad customer service experience in my life. After my bid was made, I heard nothing from their end, so around a week later I decided to call. There was a new bid ... Read Full Review
By : 'Henry'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Tenant)
Rent PCM : £300
Would you recommend ? : Yes
Postcode : BT7
Experienced a good service during the tenancy period. Hampton were flexible with requests and were generally quick to notify the landlord of issues we ... Read Full Review
By : 'BP'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BT9
Probably the worst service in Belfast. Not only that they are rude and misbehave with the landlords and tenants. Won't recommend at ... Read Full Review

By : 'Jacob'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BT17
I'm a happy owner and landlord Over nearly last 10 years Hampton showed competency. They were responsive to emails and always helpful. I'm surprised by others ... Read Full Review
By : 'SP'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BT9
Very poor service. As a tenant we had to push them a lot regrading everything and none of our requests were addressed on time. Make sure you call/e-mail them 10 times before getting a response. Also, the owner and a lady who works there were always very ... Read Full Review
By : Sandy
18 Apr 2018I agree, had a terrible experience with them. Would not recommend the stress of dealing with...

By : 'GM'
Branch : Belfast, 373 Ormeau Road
Services : Surveying (Surveys)
Would you recommend ? : No
Postcode : BT9
Michael Devlin carried out a valuation survey on my property. My property is built on a slope, like many. Michael seems to have advised the buyer that the property could slide down that slope. He seems to be unaware that building control inspect require foundation details and calculations from a ... Read Full Review
By : 'KL'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BT7
The negotiation for letting our property was poorly managed & communicated both to ourselves & our prospective tenants due to a changeover in agents & things falling thro the cracks. We felt we had little choice on the terms as a result of this & accepted a lower rental value than ... Read Full Review
By : 'Anonymous'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Incredibly unprofessional and rude, completely mismanaged my application and mislead me about the availability of a property to stop me looking ... Read Full Review
By : RL
21 Apr 2018It made me ill dealing with this incompetent company. I had an extremely stressful experience. They were very dishonest, unprofessional and inefficient. I most definitely will not ever be using them...
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