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Hampton Estates

1.9/5, 8 Reviews
25% Recommended

50% letting valuation accuracy

75% letting fee satisfaction

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"The negotiation for letting..."

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1 Star Review

By : 'KL'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : BT7

10 Sept 2014
People found this helpful9

The negotiation for letting our property was poorly managed & communicated both to ourselves & our prospective tenants due to a changeover in agents & things falling thro the cracks. We felt we had little choice on the terms as a result of this & accepted a lower rental value than we would have otherwise. During the management of our property the property manager had to be followed up frequently to get responses to our queries (eg. Has the electricity been changed over, do we need a gas safety inspection, what are our tenants intentions re lease extension etc) and did not give us confidence that matters were in hand. He frequently appeared not to have our interests as landlords as his priority & had to be pushed along where issues arose. We spent a lot of time & effort in dealing with the property ourselves from overseas which we feel should have been covered by the property manager. When we ended the proprty management arrangement as the tenants moved out it was clear that a superficial exit inspection was carried out & our interests were not represented. Again the onus was upon us to put a claim for costs from the bond together & push for the matter to be finalised often with resistance from the agent to our wishes. Overall - poor standard or no service for much of the time - would not recommend you engage this agency to manage or sell your property.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting50%75.00%£300£300
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1112000003
Address

Hampton Estates
373 Ormeau RoadBelfast, County Antrim
BT7 3GP
028 9064 2888

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
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Latest Properties

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Worst experience to ...

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1 Star Review

By : 'Ben'
Branch : Belfast, 373 Ormeau Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BT7

25 Jul 2022
People found this helpful3

I made a bid subject to mortgage on a house in the Ormeau Road area with Hampton Estates around 1 month ago, I have never had such a bad customer service experience in my life. After my bid was made, I heard nothing from their end, so around a week later I decided to call. There was a new bid ... Read Full Review

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Good ...

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4 Star Review

By : 'Henry'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Tenant)
Rent PCM : £300
Would you recommend ? : Yes
Postcode : BT7

8 Jun 2019
People found this helpful0

Experienced a good service during the tenancy period. Hampton were flexible with requests and were generally quick to notify the landlord of issues we ... Read Full Review

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The worst in ...

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1 Star Review

By : 'BP'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BT9

11 Apr 2019
People found this helpful1

Probably the worst service in Belfast. Not only that they are rude and misbehave with the landlords and tenants. Won't recommend at ... Read Full Review

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I'm a happy owner and ...

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5 Star Review
UserName

By : 'Jacob'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BT17

1 Feb 2018
People found this helpful0

I'm a happy owner and landlord Over nearly last 10 years Hampton showed competency. They were responsive to emails and always helpful. I'm surprised by others ... Read Full Review

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Very poor service. As a ...

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1 Star Review

By : 'SP'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BT9

28 Oct 2016
People found this helpful5

Very poor service. As a tenant we had to push them a lot regrading everything and none of our requests were addressed on time. Make sure you call/e-mail them 10 times before getting a response. Also, the owner and a lady who works there were always very ... Read Full Review

Comments (1)Was this helpful?:

By : Sandy

18 Apr 2018

I agree, had a terrible experience with them. Would not recommend the stress of dealing with...


Michael Devlin carried out a ...

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1 Star Review
UserName

By : 'GM'
Branch : Belfast, 373 Ormeau Road
Services : Surveying (Surveys)
Would you recommend ? : No
Postcode : BT9

28 Sept 2016
People found this helpful7

Michael Devlin carried out a valuation survey on my property. My property is built on a slope, like many. Michael seems to have advised the buyer that the property could slide down that slope. He seems to be unaware that building control inspect require foundation details and calculations from a ... Read Full Review

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The negotiation for letting ...

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1 Star Review

By : 'KL'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BT7

10 Sept 2014
People found this helpful9

The negotiation for letting our property was poorly managed & communicated both to ourselves & our prospective tenants due to a changeover in agents & things falling thro the cracks. We felt we had little choice on the terms as a result of this & accepted a lower rental value than ... Read Full Review

Comments (0)Was this helpful?:
Incredibly unprofessional and ...

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1 Star Review

By : 'Anonymous'
Branch : Belfast, 373 Ormeau Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No

13 Apr 2011
People found this helpful12

Incredibly unprofessional and rude, completely mismanaged my application and mislead me about the availability of a property to stop me looking ... Read Full Review

Comments (1)Was this helpful?:

By : RL

21 Apr 2018

It made me ill dealing with this incompetent company. I had an extremely stressful experience. They were very dishonest, unprofessional and inefficient. I most definitely will not ever be using them...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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