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Houseman Properties

4.8/5, 121 Reviews
99% Recommended

86% letting valuation accuracy

87% letting fee satisfaction

Contact Us
Houseman Properties is an independent estate agency set up by Raphael Phillips, specialising in Sales, Lettings and Management. Raphael has 29 years’ experience in the property market within North London. Philosophy: Houseman Properties aims to offer the personal touch to all of our clients with transparent
communication between all parties that is clear and concise. At Houseman Properties we take our reputation very seriously so we are a member of The Lettings Ombudsman for Estate Agents Scheme. This scheme provides an independent service that manages any disputes between agencies and consumers; so you can be assured that Houseman Properties always follows the correct procedures and deals with matters in a professional manner. We are also bound by the code of conduct of the National Approved Lettings Scheme, the UK's largest professional letting scheme. Managing Agents: Houseman Properties also works closely with some of London's largest managing agents. This means that we cover a vast area including Central London, North London, North West London, Middlesex, Hertfordshire and Bedfordshire. We understand that if you have a good experience with an estate agent then are likely to recommend them. However, if you have a bad experience this can be detrimental to business. With this in mind we offer a professional service acting in the best interest of our client at all times. Value for money: Houseman Properties also believe in value for money and offer competitive fees. So why not call and get your free, no obligation market appraisal with a view to getting your property let or sold at the earliest opportunity.
"Raphael was efficient and and ..."

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5 Star Review
UserName

Raphael

By : 'O'
Services : Letting(As a Tenant)
Rent PCM : £1375
Would you recommend ? : Yes
Postcode : HA8

31 Aug 2014
People found this helpful0

Raphael was efficient and and very organised with our move, the contract detail was seem less and efficient and complimented an all round general great service.

Was this helpful?:

By : Raph

12 Sept 2014

My pleasure.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting86%87.00%£635£2,200
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
461630302060
Areas covered
  • HA8
  • Hertfordshire
  • North London
  • NW11
  • NW12
  • NW3
  • NW4
  • NW5
  • NW6
  • NW7
  • WD6
  • WD7
Address

Houseman Properties
Concorde House,Grenville PlaceMill Hill, Greater London
NW7 3SA
0203 544 1561

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 07:30 - 22:00
  2. 07:30 - 22:00
  3. 07:30 - 22:00
  4. 07:30 - 22:00
  5. 07:30 - 22:00
  6. 07:30 - 22:00
  7. 10:00 - 22:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?National Homes Network
  • ?Move With Us
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Latest Properties

No Property Found

No Property Found
I would avoid. There are ...

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1 Star Review

By : 'AB'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : No
Postcode : NW7

17 Apr 2024
People found this helpful0

I would avoid. There are better agents nearby like Aaron Shohet and Becker & ... Read Full Review

Comments (1)Was this helpful?:

By : Raphael Philiips

17 Apr 2024

I'm sorry, but we don't know who you are. We haven't lost a landlord for over 10 years. You're obviously promoting other agents. This is a fake...


I have been using Houseman ...

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5 Star Review
UserName

By : 'Thandie'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW

23 Jul 2015
People found this helpful0

I have been using Houseman properties for a few years now and have began relying on them entirely for the smooth running of my property. It really gives me the piece of mind to know that Raphael and his colleague Emma are very thorough when they check tenants and I have had no problems whatsoever. ... Read Full Review

Comments (0)Was this helpful?:
We have just moved in to a ...

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5 Star Review
UserName

By : 'Lisa'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : N11

1 Apr 2015
People found this helpful0

We have just moved in to a lovely property and Raphael's assistance and guidance has been invaluable. From our initial enquiry through to collecting keys, Raphael ensured that all of our questions, queries and requests were handled promptly and efficiently. Viewings (many repeat!) were easily ... Read Full Review

Comments (1)Was this helpful?:

By : Raphael

1 Apr 2015

Thank you for the review. You have been a pleasure to work with. We wish you happiness in your new...


Thoroughly exceptional ...

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5 Star Review
UserName

By : 'T'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NW11

13 Mar 2015
People found this helpful0

Thoroughly exceptional service Good communication through a tricky rental due to a joint tenant pulling out last minute Raphael spent many hour and many calls and emails doing his up most to help with the transition to replacement tenant Can not recommend Raphael and Houseman properties ... Read Full Review

Comments (0)Was this helpful?:
Raphael and his colleague ...

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5 Star Review
UserName

By : 'Scott'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Owner )
Rent PCM : £1190
Would you recommend ? : Yes
Postcode : NW7

9 Feb 2015
People found this helpful0

Raphael and his colleague Emma at Houseman properties were simply superb. They were recommended to through my family, who they had acted for previously, but they earned this endorsement in their work for me. My tenant gave notice on 23rd December but, unperturbed, Raphael sprung into action and ... Read Full Review


What agent could do to change your mind?

Raphael and Emma are good value. From recent experience there are high-street / chain letting agents who charge more, but do (a lot) less. They are clear and transparent about their fees. I have no qualms in paying them their commission - they earned it!


Comments on Agent Fees

Raphael and Emma are good value. From recent experience there are high-street / chain letting agents who charge more, but do (a lot) less. They are clear and transparent about their fees. I have no qualms in paying them their commission - they earned it!

Comments (1)Was this helpful?:

By : Raphael

9 Feb 2015

Thank you Scott for the testimonial. You have been a pleasure to deal...


Dealing with Houseman agents ...

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4 Star Review
UserName

By : 'Jane'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £823
Would you recommend ? : Yes
Postcode : NG10

2 Feb 2015
People found this helpful0

Dealing with Houseman agents has been simple and straightforward. Raphael is approachable, helpful and reassuring - it seems he is always on call! Replies to messages and emails came promptly even over the Christmas period, which was a refreshing change. Fees for the agency seem relatively high but ... Read Full Review


Comments on Agent Fees

In our experience of renting, Houseman\'s fees are relatively high.

Comments (1)Was this helpful?:

By : Raphael

2 Feb 2015

Thank you for your testimonial. I think it is worth pointing out that in fact there are no additional charges once you vacate the property as the checkout report is paid for by the landlord. Most...


Raphael and I didn't even ...

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5 Star Review
UserName

By : 'Sam'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : N11

5 Dec 2014
People found this helpful0

Raphael and I didn't even meet face to face, but it wasn't necessary as every correspondence, via text, email or phone conversation, was swift and to the point. Raphael responded to every question immediately and concisely. There was none of the "bullying" tactics I've experienced with ... Read Full Review

Comments (0)Was this helpful?:
As a family we hadn't moved ...

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5 Star Review
UserName

By : 'Mrs'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £823
Would you recommend ? : Yes
Postcode : NG10

11 Nov 2014
People found this helpful0

As a family we hadn't moved house for 18 years and it was a daunting time as we had sold the house and couldn't find anywhere suitable to buy, We decided to rent in the meantime and this in turn proved more difficult than we had anticipated. I have to say Raphael was what I can only describe as a ... Read Full Review

Comments (0)Was this helpful?:
The agent was not extremely ...

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4 Star Review
UserName

By : 'vifi'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : EN1

4 Nov 2014
People found this helpful0

The agent was not extremely keen in asking the landlord about a possible rent negotiation. However, all the process went really smooth and fast and we did not have to take care of any annoying ... Read Full Review

Comments (1)Was this helpful?:

By : Raphael

4 Nov 2014

Thank you for your comments. Multiple offers were received on this property at full price, therefore the landlord was not prepared to negotiate the rent. You were the first applicant to place a...


We found the property well ...

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4 Star Review
UserName

By : 'Francesca'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : EN5

4 Nov 2014
People found this helpful0

We found the property well mantained. Raphael was always present and available for any our requests/need of informations. Good ... Read Full Review

Comments (0)Was this helpful?:
Raphael was there day and to ...

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5 Star Review
UserName

By : 'Lewis'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : N14

23 Sept 2014
People found this helpful0

Raphael was there day and to be honest rather late into the night able to solve our problems, he was able to get us rushed into a property when it became rather urgent for us. We were rather clueless and he was able to help us at every single step of the way in a simple manner. We are very happy ... Read Full Review

Comments (1)Was this helpful?:

By : Raphael

23 Sept 2014

It was a pleasure to meet you and I wish you success with your...


Raphael was so helpful and ...

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5 Star Review
UserName

By : 'Lisa'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £635
Would you recommend ? : Yes
Postcode : NW7

18 Sept 2014
People found this helpful0

Raphael was so helpful and efficient from my very first enquiry about the property. It was very reassuring to know my move was being dealt with in a highly professional and friendly way, no matter how many questions I asked! Thank you Raphael ... Read Full Review

Comments (0)Was this helpful?:
Raphael Phillips at Houseman ...

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5 Star Review
UserName

By : 'Rhona'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : HA3

18 Sept 2014
People found this helpful1

Raphael Phillips at Houseman Properties gives excellent service. As first time landlords we have found him to be particularly helpful in finding the right tenants for us and he is always available, even out of office hours to offer advice and keep us ... Read Full Review


Comments on Agent Fees

Reasonable for the amount of work done.

Comments (0)Was this helpful?:
Raphael was efficient and and ...

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5 Star Review
UserName

By : 'O'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £1375
Would you recommend ? : Yes
Postcode : HA8

31 Aug 2014
People found this helpful0

Raphael was efficient and and very organised with our move, the contract detail was seem less and efficient and complimented an all round general great ... Read Full Review

Comments (1)Was this helpful?:

By : Raph

12 Sept 2014

My...


Found superb tenants and so ...

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5 Star Review
UserName

By : 'NC'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Owner )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : HA8

28 Aug 2014
People found this helpful0

Found superb tenants and so delighted the neighbours as well. Not only organised the legal process and paperwork seamlessly but went the extra mile in providing photos of problems needing attention and arranging for necessary work to be done promptly. Responded to questions and requests ... Read Full Review


Comments on Agent Fees

Standard 10% but we felt he went the extra mile. The personal service was very much appreciated.

Comments (0)Was this helpful?:
I needed to lease a suitable ...

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5 Star Review
UserName

By : 'Ilan'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £1734
Would you recommend ? : Yes
Postcode : HA8

26 Aug 2014
People found this helpful0

I needed to lease a suitable family property from overseas without personally being able to see the place. Raphael was happy to meet on a Sunday evening with some friends of mine to give a tour of the property and assured me that the property was in a family suitable neighbourhood. And to my ... Read Full Review

Comments (0)Was this helpful?:
My agent was very efficient ...

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4 Star Review
UserName

By : 'Elsie'
Branch : Mill Hill, Concorde House,Grenville Place
Services : 21
Rent PCM : £1
Would you recommend ? : Yes
Postcode : HA3

18 Aug 2014
People found this helpful1

My agent was very efficient and feedback on any queries were promptly dealt with. I will glady recommend the company to ... Read Full Review

Comments (0)Was this helpful?:
Having had a couple of bad ...

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5 Star Review
UserName

By : 'Shana'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HA3

17 Aug 2014
People found this helpful0

Having had a couple of bad experiences with your typical high street agent, we were considering going it alone and not using an estate agent. However, we were recommended to Raphael at Houseman Properties having been told he was 'different'. Well, it was a great recommendation as he is extremely ... Read Full Review

Comments (1)Was this helpful?:

By : Raphael

4 Dec 2014

We are delighted to have you as...


Raphael has been helpful and ...

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5 Star Review
UserName

By : 'Janice'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : WD6

11 Aug 2014
People found this helpful0

Raphael has been helpful and pleasant to work with at all times. He listens well and pays attention to our requirements. He is efficient and always available to answer questions or deal with any difficulties or issues. He works in a professional manner and ensures that transactions are dealt with ... Read Full Review

Comments (1)Was this helpful?:

By : Raphael

13 Aug 2014

It's always a...


Raphael was extremely ...

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5 Star Review
UserName

By : 'Danielle'
Branch : Mill Hill, Concorde House,Grenville Place
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NW11

1 Aug 2014
People found this helpful0

Raphael was extremely efficient and professional - an absolute pleasure to work with. He organised an immediate viewing of the property for us, and as soon as we expressed our desire to rent it, helped us secure this as quickly as possible, and responded to any requests we had thereafter ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1/18/2018, 5:32:46 AM by allAgents

Awards won by Houseman Properties

Regional Awards Won by Houseman Properties

Individual Branch Awards