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Mitchells Lettings & Management
1/5, 3 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
We are the longest established Estate Agents in Norbury, South West London, having been formed in 1926. We specialise in Sales, Lettings and Full Property Management.
The UK's largest customer review website for the property industry.
Mitchells Lettings & Management
1354 London Road,SW16 4DA
Certified Customer Experience
Report Summary
Report generated on (06 April 2025 @ 02:42:55)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
JD on 25th Jun 2014
1 Star Review
Terrible company. I had them in to manage a property with sitting tenants a few years ago, and they did literally nothing. They took their commission for a few months, then when the tenants gave notice that they were leaving, Mitchells did not inform me. I only found out because I happened to be in touch with the tenants about something else. They then got one of the tenants to email me to say how great the agency was - very strange.
After that they tried to persuade me that the most I could expect in terms of rent was 1000 to 1050 per month (this was a few years ago). I decided to see for myself, I put in a gumtree ad for 1150 and the phone was ringing off the hook. Within a week I had new tenants in at the higher rent.
When I complained to Mitchells that they had failed to inform me of the notice from the tenants, they refused to give me any refund, even for the month in question. They came across as professional and responsible when I spoke to them initially, but I would never trust them.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Mistreated on 9th Apr 2013
1 Star Review
DO NOT USE THIS LETTINGS AGENTS!! I used to be a Tenant with Mitchells Letting Agents New Milton, and i handed in my notice to quit , and because they can't find a new Tenant for the property as their rent is to much, they are trying to make me pay the rent on the property and i don't live their anymore. Mitchells have not given me back my deposit money and they did exactly the same to my sister who rented from them. I am having to seek legal advice and will maybe have to go to court. DO NOT USE MITCHELLS LETTINGS........EVER!!!!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
SR on 17th Feb 2009
1 Star Review
Absolutely awful service provided from Day 1! No Management of property at all and no communication between staff members!!! Also proceeded with an illegal and void tenancy due to no gas certificate!!! DO NOT USE!!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
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"Terrible company. I had them..."
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1 Star Review
By : 'JD'
Services : Letting(As a Owner)
Rent PCM : £1150
Would you recommend ? : No
Postcode : SW16
Jun 25, 2014
People found this helpful2
Terrible company. I had them in to manage a property with sitting tenants a few years ago, and they did literally nothing. They took their commission for a few months, then when the tenants gave notice that they were leaving, Mitchells did not inform me. I only found out because I happened to be in touch with the tenants about something else. They then got one of the tenants to email me to say how great the agency was - very strange. After that they tried to persuade me that the most I could expect in terms of rent was 1000 to 1050 per month (this was a few years ago). I decided to see for myself, I put in a gumtree ad for 1150 and the phone was ringing off the hook. Within a week I had new tenants in at the higher rent. When I complained to Mitchells that they had failed to inform me of the notice from the tenants, they refused to give me any refund, even for the month in question. They came across as professional and responsible when I spoke to them initially, but I would never trust them.
What agent could do to change your mind?
They could have been more honest about the market and they could have done their job and informed me when notice was given by the tenants.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £1,150 | £1,150 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
Mitchells Lettings & Management
1354 London Road, London, Greater London
SW16 4DA
0208 679 1666
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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No Property Found
Terrible company. I had them ...
Share On :
1 Star Review
By : 'JD'
Branch : London, 1354 London Road
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : No
Postcode : SW16
Jun 25, 2014
People found this helpful2
Terrible company. I had them in to manage a property with sitting tenants a few years ago, and they did literally nothing. They took their commission for a few months, then when the tenants gave notice that they were leaving, Mitchells did not inform me. I only found out because I happened to be in ... Read Full Review
What agent could do to change your mind?
They could have been more honest about the market and they could have done their job and informed me when notice was given by the tenants.
Comments (0)
Terrible company. I had them in to manage a property with sitting tenants a few years ago, and they did literally nothing. They took their commission for a few months, then when the tenants gave notice that they were leaving, Mitchells did not inform me. I only found out because I happened to be in touch with the tenants about something else. They then got one of the tenants to email me to say how great the agency was - very strange.
Was this helpful?:
JD said about Mitchells Lettings & Management
Services : Letting( As a Owner )Date: 25th Jun 2014
Terrible company. I had them in to manage a property with sitting tenants a few years ago, and they did literally nothing. They took their commission for a few months, then when the tenants gave notice that they were leaving, Mitchells did not inform me. I only found out because I happened to be in touch with the tenants about something else. They then got one of the tenants to email me to say how great the agency was - very strange.
After that they tried to persuade me that the most I could expect in terms of rent was 1000 to 1050 per month (this was a few years ago). I decided to see for myself, I put in a gumtree ad for 1150 and the phone was ringing off the hook. Within a week I had new tenants in at the higher rent.
When I complained to Mitchells that they had failed to inform me of the notice from the tenants, they refused to give me any refund, even for the month in question. They came across as professional and responsible when I spoke to them initially, but I would never trust them.
The UK's Largest Customer Review Website for the Property Industry
DO NOT USE THIS LETTINGS ...
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1 Star Review
By : 'Mistreated'
Branch : London, 1354 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH25
Apr 9, 2013
People found this helpful3
DO NOT USE THIS LETTINGS AGENTS!! I used to be a Tenant with Mitchells Letting Agents New Milton, and i handed in my notice to quit , and because they can't find a new Tenant for the property as their rent is to much, they are trying to make me pay the rent on the property and i don't live ... Read Full Review
What agent could do to change your mind?
Earn your living the right way like other people in the world have to. I am so disgusted and now i have to spend out on a Solicitor as i am not having this anymore. They need to give my deposit money back and i was pre warned about using Mitchells letting agents in the first place. Bad business people. Be warned!!!
Comments (0)Was this helpful?:
Mistreated ex Tenant said about Mitchells Lettings & Management
Services : Letting( As a Tenant )Date: 9th Apr 2013
DO NOT USE THIS LETTINGS AGENTS!! I used to be a Tenant with Mitchells Letting Agents New Milton, and i handed in my notice to quit , and because they can't find a new Tenant for the property as their rent is to much, they are trying to make me pay the rent on the property and i don't live their anymore. Mitchells have not given me back my deposit money and they did exactly the same to my sister who rented from them. I am having to seek legal advice and will maybe have to go to court. DO NOT USE MITCHELLS LETTINGS........EVER!!!!
The UK's Largest Customer Review Website for the Property Industry
Absolutely awful service ...
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1 Star Review
By : 'SR'
Branch : London, 1354 London Road
Services : Letting( As a Owner )
Would you recommend ? : No
Feb 17, 2009
People found this helpful6
Absolutely awful service provided from Day 1! No Management of property at all and no communication between staff members!!! Also proceeded with an illegal and void tenancy due to no gas certificate!!! DO NOT ... Read Full Review
Comments (0)Was this helpful?:
SR said about Mitchells Lettings & Management
Services : Letting( As a Owner )Date: 17th Feb 2009
Absolutely awful service provided from Day 1! No Management of property at all and no communication between staff members!!! Also proceeded with an illegal and void tenancy due to no gas certificate!!! DO NOT USE!!
The UK's Largest Customer Review Website for the Property Industry
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
