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Arnold & Goodall

3/5, 8 Reviews
50% Recommended

50% sales valuation accuracy

67% letting valuation accuracy

75% sales fee satisfaction

75% letting fee satisfaction

Contact Us
As a new and innovative independent estate agent with many years of property expertise, we aim to offer a unique and individual service specifically tailored to meet the needs of the modern homeowner, homebuyer, landlord and tenant.
"We viewed the property on a..."

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1 Star Review
UserName

Ronnie

By : 'Unprofessional'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : N20

Mar 23, 2014
People found this helpful3

We viewed the property on a Saturday (Open day) and really liked it. Told Ronnie that we were very interested and he should inform us of any other possible interest. We (family) spent about 20 minutes walking around the neighborhood. We came back to Ronnie to say, we assure him we were interested. He advised us to call on the Monday to place our offer. On Monday, my husband called and asked him for a second viewing for that day after which we would place our offer. Ronnie told him he would call back with a time slot. He called about 3 hours later to tell my husband an offer has been accepted by the vendor. He said it was below the asking price. We were so shocked that the estate agent had acted in a very unprofessional manner. He did not even ask for our offer and that was it. The house was under offer. Our hopes dashed. The children were very disappointed and we still cannot understand Ronnie's behavior or what actually went wrong.


What agent could do to change your mind?

Would have given us a chance to place an offer.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales50%75%£0£0
Lettings67%75%£1,000£1,200
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
2221000001
Areas covered
  • EN4
  • EN5
  • N11
  • N12
  • N14
  • N20
  • N3
Address

Arnold & Goodall
Rowlandson House 289\/297 Ballards LaneLondon, Greater London
N12 8NP
02084467111

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:30 - 14:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?National Homes Network
  • ?Move With Us
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Latest Properties

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Fantastic ...

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5 Star Review
UserName

REBECCA

By : 'Great'
Branch : Whetstone London, Rowlandson House 289\/297 Ballards Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N12

May 12, 2018
People found this helpful0

Cannot speak highly enough of the service I received from both Ruth and Ronnie. I have let my flat with them and they were very efficient and on the ball and then when I sold agin they were great. Would highly ... Read Full Review

Comments (0)
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Very happy with the agent and ...

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5 Star Review
UserName

Ronnie

UserName

Ruth

By : 'AS'
Branch : Whetstone London, Rowlandson House 289\/297 Ballards Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN5

Aug 2, 2017
People found this helpful0

Very happy with the agent and the agency. Friendly and Very helpful, dealing quick when there was a problem with the property. Highly ... Read Full Review

Comments (0)
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Ronnie is dodgy as all hell. ...

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1 Star Review

By : 'barnet_fields'
Branch : Whetstone London, Rowlandson House 289\/297 Ballards Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EN5

Jul 20, 2017
People found this helpful2

Ronnie is dodgy as all hell. Slow to act, poor communicators, patronising, and known to lie. Please avoid these property agents - they cannot be ... Read Full Review

Comments (0)
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Ronnie is always friendly and ...

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5 Star Review
UserName

Ronnie

By : 'Laura'
Branch : Whetstone London, Rowlandson House 289\/297 Ballards Lane
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : N20

Apr 13, 2016
People found this helpful0

Ronnie is always friendly and approachable. He responds quickly to calls and emails. Our quarterly inspections were always hassle free ... Read Full Review


What agent could do to change your mind?

The one off fee was very reasonable.


Comments on Agent Fees

The one off fee was very reasonable.

Comments (0)
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I worked with Ruth on the ...

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5 Star Review
UserName

Ruth

By : 'sk'
Branch : Whetstone London, Rowlandson House 289\/297 Ballards Lane
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : EN5

Aug 9, 2015
People found this helpful1

I worked with Ruth on the rental of my property on/off since 2005. Ruth has an excellent knowledge of the property market particularly within the Greater London area. Armed with this knowledge, Ruth negotiated the best possible rentalt rate on my part within a very short timeframe upon putting the ... Read Full Review

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These Agents have not ...

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1 Star Review
UserName

Ronnie

By : 'Landlord'
Branch : Whetstone London, Rowlandson House 289\/297 Ballards Lane
Services : Letting( As a Owner )
Rent PCM : £200
Would you recommend ? : No
Postcode : EN4

Jun 12, 2015
People found this helpful2

These Agents have not provided good service, with lack of information, not providing paperwork, mistakes, payment delays, statements and communications were delasyed, not sent or replied to as delays of sending statements of over several months entailed to find out rents were stopped months later. ... Read Full Review


What agent could do to change your mind?

They could have done nothing to rectify the negligence and lack of service that was not provided, as they are unprofessional do not use the guidelines or ARLA or any other associations and so it makes you think first before you use such agents.

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We viewed the property on a ...

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1 Star Review
UserName

Ronnie

By : 'Unprofessional'
Branch : Whetstone London, Rowlandson House 289\/297 Ballards Lane
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : N20

Mar 23, 2014
People found this helpful3

We viewed the property on a Saturday (Open day) and really liked it. Told Ronnie that we were very interested and he should inform us of any other possible interest. We (family) spent about 20 minutes walking around the neighborhood. We came back to Ronnie to say, we assure him we were interested. ... Read Full Review


What agent could do to change your mind?

Would have given us a chance to place an offer.

Comments (0)
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I would not go to this mickey ...

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1 Star Review

By : 'Mr'
Branch : Whetstone London, Rowlandson House 289\/297 Ballards Lane
Services : Letting( As a Owner )
Would you recommend ? : No

Aug 25, 2011
People found this helpful2

I would not go to this mickey mouse estate agent. Their website promises quality service and that is not what i got. They are very slow in providing tenants in rented accomodation. Also theie valuations are very prudent. They do not respond to letters or phonecalls and there is no answer ... Read Full Review


What agent could do to change your mind?

THEY DO LIVE UP TO THEIR PROMISES. THEY DO NOT COMMUNICATE OR RESPOND TO CORRESSPONDANCE. I THOUGHT THEY WERE NICE PEOPLE BUT THEY ARE COWBOY ESTATE AGENTS. SEE REVIEW.

Comments (1)
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By : NONAME

Oct 19, 2012

Mr Shah - I totally agree with your comments on this joke of an estate agent! I was a tenant of theirs and they provided the worst customer service I have ever encountered! No friendly service...


1 - 8 of 8 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 9/1/2017, 10:37:03 AM by allAgents

Awards won by Arnold & Goodall

Regional Awards Won by Arnold & Goodall

Individual Branch Awards