The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 401 Reviews
93% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
99% sales fee satisfaction
92% letting fee satisfaction
Debbie
Rebecca
By : 'Krzysztof & Maria'
Services : Sales(As a Vendor)
Sold price : £292000
Would you recommend ? : Yes
Postcode : DE24
Our experience with Hannells Estate Agency has been nothing short of exceptional, and their consistent delivery on promises has left a lasting impression on us. We have relied on Hannells for multiple transactions over the years, and each time, they have proven themselves as a reliable and trustworthy partner in the real estate market. Our journey with Hannells began in 2014 when we first acquired our house, and since then, they have been our go-to agency. In 2021, as our family grew, we returned to Hannells to sell our property. Fast forward to 2023, and we find ourselves once again entrusting Hannells with the sale of our property due to a relocation to Oxfordshire for a career opportunity. From the outset, the Hannells team, led by the knowledgeable and professional Rebecca, made the stressful process of relocation bearable. Rebecca's realistic property valuation set the stage for us to obtain the best possible price for our home. The team's commitment to delivering on their promises was evident, setting them apart from other estate agencies. One noteworthy aspect of our experience was the seamless handling of viewings by the Hannells team, even when we had already moved out. This level of dedication continued throughout the sale and conveyancing process. Debbie, in particular, played a crucial role, providing us with valuable information and regular updates, which significantly contributed to a smooth and stress-free experience. What truly distinguishes Hannells from the rest is their commitment to maintaining the highest possible standards. In an industry where promises are sometimes left unfulfilled, Hannells consistently delivers on their commitments, making them a beacon of reliability and professionalism. As we bid farewell to the Derby area, we can't help but express our appreciation for the Hannells brand. If they were to expand their offices nationwide, we would unquestionably choose them for any future real estate transactions. Our journey with Hannells has been marked by trust, reliability, and a commitment to excellence, making them a standout choice in the real estate market.
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Last updated at 10/2/2024, 6:11:06 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100.00% | 99% | £22,500 | £2,150,000 |
Lettings | 100% | 92% | £425 | £1,200 |
Hannells
17 High Street, Derby, Derbyshire
DE73 6TB
01332 705505
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Aaron
By : 'Sirwan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE22
Excellent agent will definitely recommend, best service and... Read Full Review
By : Benjamin Brain
7 Jul 2025Hi Sirwan, Thank you for your 5-star review of your moving experience with Aaron and the Chellaston team. We're pleased to see that you found their service and communication to be very good,...
Debbie
Rebecca
By : 'Zak'
Services : Sales( As a Vendor )
Sold price : £383
Would you recommend ? : Yes
Postcode : DE73
Proffessional Thorough Service Offered throughout My house Sale, Great Communication, very Competitive... Read Full Review
Very proffessional service offered , great communication , very reasonable fees
By : Benjamin Brain
4 Jul 2025Hi Zak! Thank you for your review of your moving experience with Debbie, Rebecca and the Chellaston team. We're pleased to see that you found the service to both professional and thorough,...
Rebecca
Aaron
By : 'Alex'
Services : Sales( As a Vendor )
Sold price : £565000
Would you recommend ? : Yes
Postcode : DE73
Hannells Chellaston worked exceptionally well to sell my house! Great initial consultation, really impressive photoslisting. Took care of all the viewings (as I had moved to Cheltenham). Really communicative and hard working team, who are passionate and committed to selling your property. Would... Read Full Review
Very reasonable pricing
By : Benjamin Brain
13 Jun 2025Hi Alex! Thank you for your 5-star review of your moving experience with Rebecca, Aaron and the Chellaston team. We're pleased to see that you found the team to be hard-working, communicative...
Aaron
Clare
By : 'Great'
Services : Sales( As a Vendor )
Would you recommend ? : No
The team were brilliant. They were incredibly efficient and managed to pull out all the... Read Full Review
By : Benjamin Brain
13 Jun 2025Hi there! Thank you for such a brilliant review of your moving experience with Aaron, Clare and the Chellaston team. We're pleased to see that you felt the team were brilliant, incredibly...
Debbie
By : 'Joanne'
Services : Sales( As a Vendor )
Sold price : £178000
Would you recommend ? : Yes
Postcode : DE24
Highly recommend the Team in Alvaston. Absolutely flawless and work together to make the process as seamless as possible. In addition to great teamwork Debbie Jenkins is absolutely fantastic, on hand post sale agreed to the final stage of completion to answer any questions and keep you updated with ... Read Full Review
By : Benjamin Brain
3 Jun 2025Hi Joanne, Thank you for a fantastic review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you found the team flawless and that they were able to make...
Aaron
By : '71'
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : DE73
Very professional. Have kept me updated on progress every step of the way. Have been proactive in organising prospective buyers. Courteous at all... Read Full Review
Emma
By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £190
Would you recommend ? : Yes
Postcode : DE73
This is my first time selling a house and I didn’t know what to expect. Hannells have been great in many different ways. The team at Chellaston have been more than helpful, keeping me up to date and when either visiting or calling have been friendly and made the process... Read Full Review
Debbie
By : 'Lucas'
Services : Sales( As a Vendor )
Would you recommend ? : No
Debbie Jenkins always responded to our emailsphone calls and was very patient with us when we would call. Quite often things that had been completed or confirmed would then get emailed out the week after, like a confirmation, so this was quite confusing at times- I assume this would be an update of ... Read Full Review
By : 'JC'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE73
This review has two components, one rental, the other sales. 1) Rental team 45: On the whole, our experience renting through Hannells this past year has been very good with an attentive, professional and responsive team who quickly put the few minor issues we had with the house right. I was... Read Full Review
By : Benjamin Brain
11 Apr 2025Hi JC! Thank you so much for taking the time to leave such a detailed review – we really appreciate your feedback and are so pleased to hear that both your rental and sales experiences with...
By : 'Luci'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
We’ve been very impressed by the whole team at Hannells and would highly recommend them. They are extremely efficient, knowledgeable and professional with excellent customer... Read Full Review
By : Benjamin Brain
8 Apr 2025Hi Luci! Thank you for your 5-star review of your moving experience with Niki and the Chellaston team. We're pleased to see that you felt they were efficient, knowledgeable, professional and,...
Debbie
Aaron
By : 'Oscar'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE24
I am very happy with the service provided by Hannells, especially Debbie and her team. They have great follow ups with different stages and provide timely responses. Thank you very... Read Full Review
By : Benjamin Brain
3 Apr 2025Hi Oscar! Thanks for taking the time to leave a 5-star review of your moving experience with Debbie, Aaron and the Chellaston team. We're pleased to see that you were happy with the service,...
Aaron
Tom
By : 'Charlene'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE65
All the staff I have dealt with or spoken to at the Mickleover branch have provided excellent customer service. However, I would like to highlight Aaron who I cannot fault anything. His professionalism is second to none, he kept me in the loop every step of the way and always acted with honesty... Read Full Review
Debbie
By : 'Salim'
Services : Sales( As a Buyer )
Would you recommend ? : No
Debbie was very prompt with her updates and was on top of the entire sales progression. I felt well informed and supported, which was quite important especially as a first time buyer. Highly... Read Full Review
Debbie
Aaron
By : 'Lee'
Services : Sales( As a Buyer )
Sold price : £385000
Would you recommend ? : Yes
Postcode : DE73
We think Hannells Chellaston were excellent with us on the purchase of our house. Aaron was friendly and very helpful through the offerings, and Debbie went above and beyond supporting us with enquiries between us and the... Read Full Review
Aaron
By : 'Dianne'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE73
Aaron and Clare are efficient, communicate well, and I am always happy to work with Hannells in the Chellaston... Read Full Review
Debbie
Rebecca
By : 'Shakira'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : DE73
Hannells were amazing from start to finish, Debbie did a lot of chasing back and forth with solicitors, really appreciate the help and the rest of the team helped with anything we needed help with. Rebecca got our photos sorted within hours as we had an issue with who we originally went up sale... Read Full Review
By : Benjamin Brain
10 Mar 2025Hi Shakira! Thank you for your fantastic feedback about your moving experience with Debbie, Rebecca and the Chellaston team! We're pleased to hear that you had such a positive experience with...
Debbie
By : 'Kevin'
Services : Sales( As a Buyer )
Sold price : £300
Would you recommend ? : Yes
Postcode : DE65
Had great service from Debbie at Hannells. Always progressing our purchase. A few snags along the way but Debbie was usually on hand to chase and advise. Thank... Read Full Review
By : Benjamin Brain
7 Mar 2025Hi Kevin! Thanks for taking the time to leave a positive review of your moving experience with Debbie and the Chellaston team! We're pleased to see that you felt you received a great service...
Debbie
Aaron
By : 'Louise'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : Yes
Postcode : DE65
Hannells was our second agent as the previous agent was unsuccessful. Hannells very quickly got us some viewings, certainly got more activity with Hannells and a few offers, one resulting in our sale. Overall service was good from Hannells, however the solicitors Hannells recommended to use which... Read Full Review
By : Benjamin Brain
6 Mar 2025Hi Louise! Thank you for taking the time to leave a review of your moving experience with Debbie, Aaron and the Chellaston team. We're pleased to see that after getting nowhere with your...
Debbie
Clare
By : 'Rachel'
Services : Sales( As a Buyer )
Sold price : £690000
Would you recommend ? : Yes
Postcode : DE72
Smooth and painless process of purchasing our first home We were very happy with the process with Hannells helping us to purchase our first time home in the UK. Very helpful and accommodating the multiple visits that we requested, great communication all... Read Full Review
By : Benjamin Brain
6 Mar 2025Hi Rachel! Thank you for such a brilliant review of your moving experience with Debbie, Clare and the Chellaston team. We're pleased to hear that thanks to the team your purchase was smooth and ...
Aaron
By : 'Emily'
Services : Sales( As a Vendor )
Sold price : £155000
Would you recommend ? : Yes
Postcode : DE24
Excellent service from all the team! Thanks to Aaron being so friendly and helpful, and Tom getting the property on the market within a few hours of his visit. Highly... Read Full Review
By : Benjamin Brain
3 Mar 2025Hi Emily! Thank you for your fantastic feedback on your moving experience with Aaron and the Chellaston team! We're pleased to hear that Aaron's friendly and helpful approach, along with Tom's ...