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Hexham, NE46

3/5, 2 Reviews
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"Absolutely disgusting letting ..."

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1 Star Review
UserName

John

By : 'Steven'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : NE5

14 Oct 2020
People found this helpful1

Absolutely disgusting letting agency! The owner of the franchise John Redden canceled or more fittingly stole our viewing slot and give it to "someone else from our file"! When I telephoned to complain the owners attitude on the telephone was appaling, argumentative and at times offensive. When I challanged that this was wrong & unfair I was rudely told he "didn't have to please anyone, only his landlords!" This man is the single worst person I have ever spoken to on the telephone and to underhandedly rob myself, girlfriend and 4 children of a viewing which was arranged days earlier I am lost for words. This agency operste unfairly and clearly have certain people in mind for there properties. They have a very poor review score online and deservedly so. I will never ever again look at or view a Belview property and if you are reading this review I strongly advise against giving this terrible company your time or effort.

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By : John Redden

14 Oct 2020

Mr Foster - you happened to be the most aggressive prospective viewer I have had the displeasure of talking with in 18 years and were the subject of discussion in the office before I spoke with you after your four phone calls on Saturday. No we did not "steal your viewing slot" we cancelled it because, as I tried to explain more than once, we had people on file and current tenants who had expressed firm interest long before your enquiry and in fact the landlord instructed us yesterday to grant a tenancy to one of these. We had over 30 requests for viewing on the property and it is not practical to carry out 30 viewings in current restricted times and all viewings booked have now been cancelled. I was also not impressed to find that you had unlawfully entered the grounds of the property to look round without permission and as someone who allegedly holds a law degree you should know better. I would also point out that you were very clear that the person looking for the property was someone you are a carer for now it seems it is your girlfriend and like much of our conversation the story does not hold water. Perhaps if your attitude had not been so confrontational and aggressive with two members of staff and myself we would have put you on file to look for a property in future. You were not told that" i didn't have to please anyone, only my landlords!" what I said was I am employed by my landlords to find good tenants and the best job I can do for them is if we have a current good tenant looking for a different property is to make sure we keep our good tenants as they are known to us. Many of our tenants have had several properties with us as needs change and we pride ourselves on our excellent relationship with both landlords and tenants.

By : Steven Foster

17 Oct 2020

You are a straight up liar Mr redden. Not one thing you have written is correct. You really are a slimy vile man. We both know what I said is true. I was already topic of discussion in the office? What were you saying as you know nothing about me and have never met me before? Your lies are unbelievable, you should be a writer not an estate agent franchise owner. You no longer own the Newcastle branch either, wonder why Mr. Redden?? I had already telephoned your franchise support who told me to put an official complaint in about you. They also apologised on your behalf. I have written a factual honest review. Prospective clients should know about your vile mouth, aggressive attitude and underhandedness. Enjoy your life in your little office John, tc! ?


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Belvoir
1A Pudding MewsHexham, Northumberland
NE46 3SW
01434 604455

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Belvoir Branches (View All 199)
Provided a helpful, efficient ...

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5 Star Review

By : 'E'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE46

18 Nov 2020
People found this helpful0

Provided a helpful, efficient and fast service. Found new tenants within a week! Kept me well informed throughout the letting... Read Full Review

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Absolutely disgusting letting ...

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1 Star Review
UserName

By : 'Steven'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : NE5

14 Oct 2020
People found this helpful1

Absolutely disgusting letting agency! The owner of the franchise John Redden canceled or more fittingly stole our viewing slot and give it to "someone else from our file"! When I telephoned to complain the owners attitude on the telephone was appaling, argumentative and at times... Read Full Review

Comments (2)Was this helpful?:

By : John Redden

14 Oct 2020

Mr Foster - you happened to be the most aggressive prospective viewer I have had the displeasure of talking with in 18 years and were the subject of discussion in the office before I spoke with you...

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Last updated at 10/18/2019, 2:56:57 AM by allAgents

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