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The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 2044 Reviews
95% Recommended
100% letting valuation accuracy
98% letting fee satisfaction
By : 'MAT'
Services : Letting(As a Owner)
Rent PCM : £2045
Would you recommend ? : Yes
Postcode : PE2
I first used Brookdale 12 years ago to manage one of my properties and they now manage all 3 in Peterborough. I have used other agents in the past and have 5 properties in Norfolk managed by a national agent. If only Brookdale had a Norfolk base I would immediately move all properties under their management. Why? simple there onboarding of a new tenant is rigorous meaning I have had little in the way of tenant problems and they follow up and check tenants are looking after the property, if the tenants is not abiding by the tenancy agreement they get it sorted in a professional manner, something I have had to chase other agents for. If there is a maintenance issue they agree a time and go out provide contractor access without quibble, in contrast I find my national letting agent in Norfolk won't lift a finger other than to show a prospective new tenant around. Brookdale charges represent good value, for example they lodge the tenants deposit at no cost to me, yet other agents will lodge the deposit and then charge £49 pa as a service cost. Any AST rolls over to a monthly basis with no cost to me where as other agents want to sign up another 6 month AST and charge £114 for the privilege to both tenant and me as landlord. The real test though is when you have to go to court to get a malicious tenant evicted and this is where Brookdale came out as stars providing good advice and building a body of evidence to help evict the tenant and provide expert witness testimony. (please note Brookdale took over this property from another agent, so were helping me sort out a mess from a property I bought with a sitting tenant). In summary I have been very pleased with the management of my properties through Brookdale and know how good the service is when I compare it with my national agent, there is no comparison. As landlord you want to have faith and trust in those managing your property which I why I have moved my properties to Brookdale and have enjoyed 12 years without any major issues.
Fees are good as I believe I am getting value for money, something I cannot say about other agents
Brookdale Property Management
1144 Lincoln Road, Peterborough, Cambridgeshire
PE4 6BP
01733 327788
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If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 3/5/2024, 11:08:31 AM by allAgents
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
682 | 22 | 1203 | 72 | 0 | 0 | 0 | 0 | 47 | 5 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 100% | 98.00% | £320 | £6,300 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Dave
Ali
By : 'Natalia'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : PE3
I have been renting a property with Brookdale Property Management for two years, and my experience has been exceptionally positive. From the very beginning of the rental process, everything went smoothly, and the Brookdale team proved to be professionals, ready to address any issues and ensure a ... Read Full Review
Richard
By : 'Laurence'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : PE2
Brookdale Property Management Services have been my letting agent for in excess of 22 years. They have always provided an excellent service. The quality of their tenant vetting is superb. Knowing that you get quality tenants and rent always received on the due date, enables me as a landlord to ... Read Full Review
Magdalena
Georgia
By : 'Glyn'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Owner )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : PE1
I am a landlord of two properties in Peterborough and Brookdale have managed my properties for 20 or so years. During this period Brookdale have manged these properities, ensuring that both the needs of the landlord and the tenants are met, ensuring that as a landlord I can maintain my ... Read Full Review
Dave
By : 'Richard'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : PE4
Using 4 different agents I can say with certainty that as a landlord Brookdale stand head and shoulders above the rest. They do what you'd expect with professionalism and courtesy. We use them for a full management service and recommend them ... Read Full Review
Daniel
Magdalena
By : 'Phil'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : PE2
The ultimate professionals in the lettings business, Brookdale have over the past ten years consistently provided us with a first class service in the management of our small property portfolio with keen attention to detail, prompt responses to enquiries and sound advice along the way. Thoroughly ... Read Full Review
Magdalena
Daniel
By : 'Churchill'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
I think they are an amazing firm to associate with as regards property ... Read Full Review
By : 'Joseph'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Professional in handling and ready to support at all ... Read Full Review
By : 'Brian'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Friendly and very helpful, found the help given was ... Read Full Review
By : 'Helen'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : PE1
Great customer service and very professional. Property had tenants within the ... Read Full Review
Natalie
By : 'Joseph'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : PE2
Professional and very supportive in the move in ... Read Full Review
Magdalena
Craig
By : 'Tenant'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE2
I've had a great experience with Brookdale Property Management. The team is professional, responsive, and always willing to help. Any issues are dealt with quickly and efficiently, and they really make the whole process smooth and stressfree. Highly recommend their ... Read Full Review
Natalie
Conor
By : 'Chiamaka'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite ... Read Full Review
By : 'Arinze'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
I highly recommend the Brookdale property. They have a very smooth application process, very friendly staff and responds quickly to any maintenance ... Read Full Review
N/a
Natalie
Daniel
By : 'Chiamaka'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite ... Read Full Review
Natalie
Daniel
By : 'Chiamaka'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite ... Read Full Review
Natalie
Daniel
By : 'Chiamaka'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite ... Read Full Review
Natalie
Daniel
By : 'Chiamaka'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite ... Read Full Review
By : 'Sere'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
It was a very easy and convenient experience to rent the house with Brookdale Property Management services. All the processes were quite transparent and ... Read Full Review
Kerry
Paul O
By : 'Natasha'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE2
I always get quick responses to any maintenance issues and these are resolved quickly and good clear communication throughout, I have been pleased with all the property management since moving in and the property was in really good condition with a detailed inventory completed. I did find the ... Read Full Review
By : 'Jane'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE4
This agency helped me find a property quick and easy and in my price ... Read Full Review
Fees were in my price range