The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.9/5, 21 Reviews
76% Recommended
100% sales valuation accuracy
90% letting valuation accuracy
84% sales fee satisfaction
84% letting fee satisfaction

Raman
By : 'S'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : B16
I am a landlord and Raman has always treated all business professionally and expertly. I would highly recommend surelet. He knows the market well and offers great advice, I know I can rely on him to be available when needed
Fees are competitive and you get what you pay for
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 84% | £0 | £0 |
| Lettings | 90% | 84% | £575 | £900 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 3 | 6 | 2 | 1 | 0 | 0 | 0 | 0 | 0 |
Surelet (Birmingham)
346 Bearwood Road, Smethwick, West Midlands
B66 4ES
0121 429 7080


By : 'Dr'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B66
Me and my partner have Surelet has from past 14 years. They have managed ours more than 8 properties over this period. Raman always available on his phone to help. It doesn't matter if it's day or evening or weekend. Happy with the ... Read Full Review
Good
By : 'Emma'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B1
We were extermely impressed with his professional manner and feel that this was worth mentioning to your company.He was professional and ... Read Full Review

By : 'Mr'
Branch : Smethick, 346 Bearwood Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B15
Very good experience. We would highly recommend these guys for anyone looking to sell a house. Thanks to Raman & ... Read Full Review


By : 'Aaron'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : B66
Due to loss of employment I had to cut my tenancy short, I was charged £350 just to "readvertise" the property "under normal protocol" so I could end my tenancy, the fee is not advertised on the fees section of the website, however it is advertised on the other franchise sites ... Read Full Review
Bad!!! Unreasonable. Grossly disproportionate to work that’s actually put in. £108 for a check out inspection I was told The final inspection fee is not an unreasonable cost, it is for the time involved in inspecting the property, not the length of the document which I understand but when a properties unfurnished


By : 'Richard'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B21
I received an excellent service from both Raman and Sandhya. They were both highly professional and responded very efficiently to all my queries. I would highly recommend Surelet to anyone that is looking for an exemplary, experienced and competent letting ... Read Full Review
Good


By : 'Mikela'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : B12
Very pleased !!! Would be happy to recommend to friends ,very good services received from Surelet. I found them to be professional , and ... Read Full Review
Excellent


By : 'Carrie'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : WS2
Excellent customer service and everything was sorted out very quickly and we were moved in our new rented property in a week which was ... Read Full Review
The fees were very reasonable

By : 'Catarina'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WV1
I'm a tenant for 2 months and I'm very happy with that if have some problems quicky sort out and all time if i need help always help ... Read Full Review
Good
By : Mrs Davis
22 Mar 2018I'm a landlord and sure sales & letting manage a few of my properties. I am very pleased with the friendly service that I received. If any problems arise at any of my properties it is sorted with ...

By : 'Dr'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : B66
Excellent and professional ! But most importantly very reliable and gets the job done !!! My current tenant just decided to cut our tenancy agreement shirt due to unforeseen circumstances and Raman is already on the case !! Pleasure to work ... Read Full Review
Good deals - they know how to win over both landlords and tenants

By : 'S'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B16
I am a landlord and Raman has always treated all business professionally and expertly. I would highly recommend surelet. He knows the market well and offers great advice, I know I can rely on him to be available when ... Read Full Review
Fees are competitive and you get what you pay for

By : 'Sanjay'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : WS29
Very professional and courteous staff. Have been with this branch for 2 years and they handle my entire portfolio . Efficiently run always fast to communicate ... Read Full Review
Competitive pricing structure
By : 'Alvi'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B66
We have been with this agent for the last 4 years and have had a very good experience. They have always gone out of their way to help us. They are trustworthy, reliable and professional. I would highly recommend ... Read Full Review
Good

By : 'Robert'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B66
I use Surlet to advertise, manage and maintain my properties and I highly recommend this agent. Raman is highly professional and very helpful - if you want stress free properly management, these guys are perfect. From beginning to end, Raman has been extremely professional and ... Read Full Review
Fees in line with the market and competitive.

By : 'Mr.'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B66
I have been using Surelet for the last 6.5 years as an established landlord. Raman has looked after my properties very well. His dealings are always clear and ... Read Full Review
The fees are always reasonable when compared with other agents in the area.
By : 'MMaan'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B18
Using the Surelet Services from past few years. Brilliant customer service, professional working tenants. I will be using them in ... Read Full Review

By : 'Venkat'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B17
I have know Raman for more than 3 months. He has been extremely effective in terms of showing all the available properties. He is polite and a very good organiser. He has managed my expectation well and I have managed to find the properties that I was interested in . In future I will be looking ... Read Full Review
By : 'SS1986'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B67
Excellent customer service. We have moved in a month ago in one of their property. I would recommend them to my other friends & family to look the properties from ... Read Full Review
By : 'Mr'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B16
Had a terrible experience with this letting agent. The service is appalling and completey unacceptable. Never let them manage your property by any means. At the end, I had to remove the tenant myself because they were not paying the rent and the agent had capped the deposit. I consider myself to be ... Read Full Review
Completey terrible and out of order. When in times of need they never answered the phone or returned my call.


By : 'Maria'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : B66
THE WORST AGENCY I'VE EVER HEAD TO DEAL WITH. Throughout the whole tenancy Surelet was more then difficult to communicate with, about anything regarding the apartment, we didn't even get the copy of our contract. At the end of tenancy they informed us when we had to be out (didn't bother to pick up ... Read Full Review
Be honest!
Fees for the 'final inspection' is a joke. You will get few lines in the word and you will loose your deposit no matter what.
By : 'LFC'
Branch : Smethick, 346 Bearwood Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B66
I am a landlord and about a year ago they tried to rip me off. Told me my boiler wasnt working and they had to send someone round to fix it. I had a bill of £200 which I was okay with at the time as I didnt want to leave my tenant without any heating. A couple of months later after speaking to my ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2/13/2017, 10:35:34 AM by allAgents