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Satnam
By : 'Student'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : E14
It saddens me to have to start any review in this way, but I urge any prospective tenants to avoid Reiss-Samuels like the plague. We dealt with Satnam Gill - who seemed perfectly alright throughout our multiple viewings, but the second we handed over a deposit his true nature became evident. Satnam is the absolute rudest, unhelpful and downright nasty agent I have ever experienced. He will bully you until he gets what he wants, and will not even entertain the notion that he has done anything wrong. He refused to accept our numerous complaints, instead shrugging them off and trying his best to turn them around on us. Attempts to raise a formal complaint with the agency were simply ignored, not that the agency is really a physical entity, more a facade of a family business. In summary, Satnam wants to get paid and do as little work as possible for it, all at the expense of the tenant(s).
Generally steep but not unreasonable, although in this situation the agent proved himself to be worth not even a scrap of paper.
By : emma
3 Oct 2016All complaints are dealt with by emailing info@reiss-samuels.com
Reiss-Samuels
12 Tiller Road, London, Greater London
E14 8PX
020 3189 2621
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
17 | 2 | 136 | 15 | 0 | 0 | 2 | 0 | 4 | 12 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 79% | 88% | £0 | £0 |
Lettings | 60% | 88% | £495 | £4,550 |
No procedure set.
Last updated at 5/13/2016, 6:38:54 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Adonis'
Branch : Canary Wharf, 12 Tiller Road
Services : 2
Sold price : £4766
Would you recommend ? : Yes
Postcode : E14
Hi I had a great experience with Sat Gill moving into my flat. Slight issue a few days before movein day, but they handled it incredibly quickly and professionally, making sure everything was sorted without stress on my end. He was super helpful, responsive, late night messages via whatsapp ... Read Full Review
first months rental and six week deposit
Sat
By : 'Landlord'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Owner )
Rent PCM : £1516
Would you recommend ? : Yes
Postcode : E14
Landlord review management, really pleased with the service I receive from this office i found them very approachable and understanding with my specific requirements for a tenant and tenants Satnam Gill is extremely helpful in achieving what my expectations were, kept me up to date with the ... Read Full Review
Satnam
By : 'Elly'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : E14
Great service from the start. I contacted the letting agent via zoopla and they answered and booked me in the same day for a viewing Staying in air bnb is convenient however nothing beats having my own place I can call home for the next twelve months. Having dealt with Satnam and then the ... Read Full Review
Satnam
By : 'Donna'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Satnam Gill is a fine example of how an agent should be. Second year my daughter rented a property in docklands through reiss Samuel's A pleasure to deal with throughout the process, very personable, appreciates all his prospective clients and their current circumstances and goes out of her ... Read Full Review
By : 'Kira'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £2383
Would you recommend ? : Yes
Postcode : E14
Excellent service from sending a email via the site rightmove up to the date the contract tenancy agreement was signed No pushing, left alone to choose which place we wanted Once chosen they met all of our needs, would recommend, 100% better service then any other letting agent in the E14 ... Read Full Review
Sat
By : 'B'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
I have recently been dealing with a guy called Sat. He has been so unbelievably helpful, professional, knowledgeable, attentive and just overall excellent! Moving Flat is so stressful and Sat really has taken that stress away. He’s very quick to respond to my emails and calls. By far ... Read Full Review
By : 'Abiola'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £955
Would you recommend ? : Yes
Postcode : E14
successfully renewed the tenancy for my daughter for another 12 months. As a guarantee/guarantor on the lease it worked out well apart for the request we put across pushing for a 9 month tenancy. Professional estate agent and landlord ... Read Full Review
Satnam
By : 'Rajan'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE1
As someone who has moved from place to place and encountered terrible service from multiple agencies. Reiss Samuels offer a high level of service with management of my property. A particular mention to Satnam Gill who goes above and beyond with his service. I would highly recommend ... Read Full Review
Satnam
By : 'GC'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E14
My dealings with Reiss Samuels, Satnam Gill in particular, came about when my child was looking for accommodation for the next academic year with a group of University friends, and the place they found was being managed by this company. I was a little taken aback by how unprofessional the e mails ... Read Full Review
By : Satnam
17 Mar 2024Gillian Peachment I trust you are well, its amazing how the two parents who failed to read the criteria even though on two occasions in writing before the reference process started are the ones...
Satnam
Sat
By : 'Will'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £790
Would you recommend ? : Yes
Postcode : E14
Professional and helpful was my experience with this company, I have checked out of my house and decided to return to students halls in SE10 due to unforseen circumstances with another tenant Satnam appreciate your efforts in looking for a studio apartment unfortunately the ones on offer were ... Read Full Review
By : sat
27 Oct 2023Will, i trust you are well i did try and get hold of you on several occasions to discuss the acceptance of your offer with the studio in question but was unable to get hold of you All the best...
Satnam
By : 'Nikki'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £3900
Would you recommend ? : Yes
Postcode : SE17
HAPPY CUSTOMER KINGS COLLEGE STUDENT We have entered into into our final year at kings college London and have moved from canary wharf rented through the real estate agent reiss samuels. A special shout out to Satnam at Real estate agency Reiss samuels he assisted us relocate to southwark ... Read Full Review
By : Sat
12 Oct 2023Good Morning Nicole, I trust this reply finds you well, thank you for your comments left on allagents this morning and have a great day...
Satnam
By : 'Pete'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £3683
Would you recommend ? : Yes
Postcode : SE17
Cannot fault the service by Satnam and his colleague. Satnam showed me around the property and answered all the questions I had, he does like to talk LOL take it as compliment Mr Gill The properties are finished to an exceptional standard and the process for signing contracts and guarantors ... Read Full Review
By : Emma
2 Oct 2023Mr Jenkins I hope all is well, thank you for your comments and we hope you contact us again in the future Have a pleasant...
Satnam
By : 'Ankita'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £3250
Would you recommend ? : Yes
Postcode : E14
Happy Student tenant Overall me and my house mates rented a nice flat from Reiss-Samuels on the isle of dogs, we had no choice to live here we could not find no places close to our work and university in London City university Satnam you were helpful and patient with tripti i must thank you ... Read Full Review
By : Satnam
30 Sept 2023Hi Ankita, thank you for your comments wish you well settling into your flat. Have a nice...
Sat
By : 'Ansh'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : E14
I have lived in this property in Manchester Road for 2 years now my landlord Mr. Hetal Patel is very nice and so is the estate agent Reiss Samuels. We are going to move out soon as we have graduated. Many thanks again for all your ... Read Full Review
By : Satnam Gill
30 Sept 2023Congratulations on your graduation excellent news, i wish you all the best with your future plans and i am glad to hear you has a good experience with your landlord and us All the...
Satnam
By : 'Anna'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E14
I recently had an unfortunate experience with RS, particularly with Satnam Gill. Despite their seemingly positive ratings, I found their service lacking in professionalism and attention to detail. The tenancy agreement they provided had incorrect documents, and despite bringing it to their ... Read Full Review
By : satnam
30 Sept 2023Anna, Your review is false this has not happened i do not recall where someone has dropped out due a tenancy agreement being incorrect. Reiss-Samuels do not prepare the assured shorthold tenancy...
Satnam
By : 'FUSATNAM'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
can't believe how reiss-samuels is still running with so many bad reviews out there!!! my friends and i stayed at ambassador square and it was a total nightmare. seriously! the pics online were so deceiving! the actual place was a mess, broken stuff everywhere, and don't even get me ... Read Full Review
By : Satnam Gill
30 Sept 2023Good morning, NO NEED TO SWEAR SO £10,000 WILL BE TRANSFERED TO YOU TODAY ON THE CONDITIONS BELOW. 1. CONFIRM YOUR FULL NAME 2. WHICH PROPERTY YOU RENTED 3. SHOWING PROOF...
Sat
By : 'Liv'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £1516
Would you recommend ? : Yes
Postcode : E14
Third year in a row I am acting as a financial guarantor for my son with Reiss-Samuels and the same property owner Mr Rakesh Patel. 1st year 6 bedroomed house 2nd year 5 bedroomed house and 3rd year 1 bedroomed flat Some years ago my first conversation with Mr Rakesh Patel didn't go to well ... Read Full Review
By : Satnam
21 Sept 2023Hello Olivia, I trust you are well thank you for comments, yes 3rd time round and i totally agree the landlord is very well organized. Regarding the reference process as its a different...
Sat
By : 'Rabbi'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £3200
Would you recommend ? : Yes
Postcode : E14
Very happy with my new apartment i am a international student from Bologna and found renting a apartment in London hard as i can not afford to pay the years rent upfront Satnam very much thank you so much for your help this ... Read Full Review
By : Satnam Gill
16 Sept 2023Good morning Rabbi, Do get in touch if you need any further assistance and thank you for your comment. Say Hello to your family from...
By : 'Jehab'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
I deeply regret not heeding the numerous negative reviews on Reiss-Samuels before getting involved with them. My landlord was Rakesh Patel, the same individual spotlighted in a concerning article on Morning Star ... Read Full Review
By : Satnam Gill
16 Sept 2023Fake name Jehab its very important when making these malicious comments that your transparent so stand up for yourself and disclose who you are today stating which property you rented and your full...
Sat
By : 'Kevin'
Branch : Canary Wharf, 12 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : E14
Excellent experience from start to finish they have a nice selection of different apartments in Canary Wharf. Satnam showed me around 6 apartments in the Isle of Dogs one bedrooms and studios eventually choosing west ferry road Helion ... Read Full Review