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Battle, TN33
4.7/5, 17 Reviews
94% Recommended
100% letting valuation accuracy
92% letting fee satisfaction
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"As someone new to short term..."
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5 Star Review
Peter
By : 'Derek'
Services : Letting(As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : TN33
Jul 23, 2014
People found this helpful1
As someone new to short term tenancy, I was quickly put at ease by the staff at Castle Estates Battle, who provided all the information I required, and once an identified property became fully available, implemented the required action to secure this - all without undue stress to myself. Throughout the term of my tenancy, the staff have dealt very efficiently with anything resulting from the regular property condition inspections, and also the several extensions that I have requested to the term of the original tenancy. At all times they have acted in a professional but very affable and helpful manner, and this was maintained even when the tenancy ended (on my obtaining of the landlords interest in the property). I would therefore, as a tenant, recommend the services of Peter and all the staff at Castle Estates Battle without hesitation.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 92.00% | £325 | £825 |
Address
Castle Estates
66 High Street, Battle,
TN33 0AG
01424 774166
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Great ...
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5 Star Review
By : 'Nicola'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN38
Mar 18, 2019
People found this helpful0
Lovely people to deal with....quick, efficient and friendly. We have used Castle Estates in Battle for many years and have always found their service to be excellent. Highly... Read Full Review
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Nicola R said about Castle Estates
Services : Letting( As a Owner )Date: 18th Mar 2019
Lovely people to deal with....quick, efficient and friendly. We have used Castle Estates in Battle for many years and have always found their service to be excellent. Highly recommend.
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Excellent ...
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5 Star Review
Paul
By : 'Freddie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN33
Mar 6, 2019
People found this helpful0
Really impressed with Castle Estates. Renting through them in Battle has been a really smooth process. Thanks for all your... Read Full Review
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Freddie said about Castle Estates
Services : Letting( As a Tenant )Date: 6th Mar 2019
Really impressed with Castle Estates. Renting through them in Battle has been a really smooth process. Thanks for all your help.
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New ...
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5 Star Review
Paul
Anna
By : 'Liza'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : TN32
Feb 21, 2019
People found this helpful0
Having never used an agent for letting i went into Castle Estates. Found them very knowledgable and helpful. I started the process then returned home overseas. They called me and followed up all paperwork in order and found a suitable tenant. I foun the inventory very in depth with photos and have... Read Full Review
Comments on Agent Fees
Found them competitive with other agents
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Liza said about Castle Estates
Services : Letting( As a Owner )Date: 21st Feb 2019
Having never used an agent for letting i went into Castle Estates. Found them very knowledgable and helpful. I started the process then returned home overseas. They called me and followed up all paperwork in order and found a suitable tenant. I foun the inventory very in depth with photos and have opted for fully managed so yet to have an inspection but so far very impressed with their service and attention to detail. All staff i have dealt with i have found to be courteous and knowledgeable
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Lettings (as ...
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5 Star Review
Chloe
By : 'Brian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN33
Dec 21, 2018
People found this helpful0
I needed an agent to find me a tenant in Battle and to deal with all the paperwork including the tenancy agreement and inventory. I selected Castle Estates and they were superb throughout. They are pleasant to deal with and very efficient. The service they provided was exactly what I wanted and... Read Full Review
Comments on Agent Fees
Very reasonable
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Brian Cole said about Castle Estates
Services : Letting( As a Owner )Date: 21st Dec 2018
I needed an agent to find me a tenant in Battle and to deal with all the paperwork including the tenancy agreement and inventory. I selected Castle Estates and they were superb throughout. They are pleasant to deal with and very efficient. The service they provided was exactly what I wanted and the letting went very smoothly.
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I have rented a house through ...
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5 Star Review
Diane
By : 'Sandra'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN33
Jan 20, 2018
People found this helpful0
I have rented a house through Castle Estates for the last 4 years, and they have always provided professional and quality support. If I report a repair, I can rest assured it will be dealt with. The communication between us and my landlord is dealt with effectively. I highly recommend using... Read Full Review
Comments on Agent Fees
I don't know the agent's fees
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Sandra said about Castle Estates
Services : Letting( As a Tenant )Date: 20th Jan 2018
I have rented a house through Castle Estates for the last 4 years, and they have always provided professional and quality support. If I report a repair, I can rest assured it will be dealt with. The communication between us and my landlord is dealt with effectively. I highly recommend using them.
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Di and Anna are approachable ...
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5 Star Review
Diane
Anna
By : 'PWenham'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : TN33
Jan 18, 2018
People found this helpful0
Di and Anna are approachable & highly competent members of the Castle Estates (Battle) Team. They have proved invaluable whilst we have been letting out our home and have taken care of all the little details as well as the big ones. They are quick to respond to emails and provide a really... Read Full Review
Comments on Agent Fees
I think they are fair considering the comprehensive service provided.
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PWenham said about Castle Estates
Services : Letting( Property Management )Date: 18th Jan 2018
Di and Anna are approachable & highly competent members of the Castle Estates (Battle) Team. They have proved invaluable whilst we have been letting out our home and have taken care of all the little details as well as the big ones. They are quick to respond to emails and provide a really comprehensive yet friendly letting service. I can't recommended them enough.
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We have been clients of ...
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5 Star Review
Paul
By : 'Peter'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN38
Jan 17, 2018
People found this helpful0
We have been clients of Castle Estates for over eight years now and are very impressed by their professional and friendly attitude. Its a great... Read Full Review
Comments on Agent Fees
Very reasonable fees
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Peter and Shelagh Rolland said about Castle Estates
Services : Letting( As a Tenant )Date: 17th Jan 2018
We have been clients of Castle Estates for over eight years now and are very impressed by their professional and friendly attitude. Its a great company.
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Great people doing a great ...
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5 Star Review
By : 'E'
Services : Letting( As a Owner )
Rent PCM : £325
Would you recommend ? : Yes
Postcode : TN38
Dec 15, 2017
People found this helpful0
Great people doing a great job! Having had experience of other agents managing our properties, I would now never go anywhere else than Castle Estates and Peter and Co, for the excellent service they provide - and such nice people... Read Full Review
Comments on Agent Fees
Very fair, both from the landlord point of view and, I believe for tenants
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E Deane said about Castle Estates
Services : Letting( As a Owner )Date: 15th Dec 2017
Great people doing a great job! Having had experience of other agents managing our properties, I would now never go anywhere else than Castle Estates and Peter and Co, for the excellent service they provide - and such nice people too!
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5 Star Review
By : 'Philip'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN33
Dec 14, 2017
People found this helpful0
I've had contact with Castle Estates for around 20 years, and have known Peter Broomhead for all of those. At first I was a resident in my apartment, Castle Estates being the managing agent. They were always very efficient and professional, and were able to reduce our service charge quite... Read Full Review
Comments on Agent Fees
This agent's fees are most acceptable - certainly taking into account the good work that they do.
Comments (0)I've had contact with Castle Estates for around 20 years, and have known Peter Broomhead for all of those. At first I was a resident in my apartment, Castle Estates being the managing agent. They were always very efficient and professional, and were able to reduce our service charge quite considerably when they took over from a London based agent!
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Philip Edwards said about Castle Estates
Services : Letting( As a Owner )Date: 14th Dec 2017
I've had contact with Castle Estates for around 20 years, and have known Peter Broomhead for all of those. At first I was a resident in my apartment, Castle Estates being the managing agent. They were always very efficient and professional, and were able to reduce our service charge quite considerably when they took over from a London based agent!
When I moved elsewhere in the county, I decided to let my property, at first having a 'tenant find only' option with the agency. Even though the fundamental mangement of the property was in my hands, Castle Estates were always on hand to offer professional advice and support.
Finally, following on from experiences with a couple of difficult tenants, I've given over the full property mangement to Castle Estates. I was immediately impressed by their professional knowledge and 'hands on' attitude to dealing with any issues.
I'm confident that my property will be well supervised under their administration, and look forward to many more years as their client. The team at 66 High street have been most friendly and helpful at all times.
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We have used Castle estate ...
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5 Star Review
Peter
Diane
By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN33
Dec 14, 2017
People found this helpful0
We have used Castle estate twice recently to find tenants for our rented properties. The service given was extremely helpful and professional. We would not hesitate to recommend... Read Full Review
Comments on Agent Fees
Good
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Chris Parker said about Castle Estates
Services : Letting( As a Owner )Date: 14th Dec 2017
We have used Castle estate twice recently to find tenants for our rented properties. The service given was extremely helpful and professional. We would not hesitate to recommend them.
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We have used Castle estate ...
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5 Star Review
Peter
Diane
By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN33
Dec 14, 2017
People found this helpful0
We have used Castle estate twice recently to find tenants for our rented properties. The service given was extremely helpful and professional. We would not hesitate to recommend... Read Full Review
Comments on Agent Fees
Good
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Chris Parker said about Castle Estates
Services : Letting( As a Owner )Date: 14th Dec 2017
We have used Castle estate twice recently to find tenants for our rented properties. The service given was extremely helpful and professional. We would not hesitate to recommend them.
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We are extremely grateful for ...
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5 Star Review
Diane
By : 'Rob'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : TN33
May 14, 2017
People found this helpful1
We are extremely grateful for the kindness, help and exemplary professionalism of Di, Jan and Anna. This is an exceptional, dedicated team of professionals who deserve the highest praise. Rob &... Read Full Review
Comments on Agent Fees
Excellent.
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Rob & Maddy said about Castle Estates
Services : Letting( As a Tenant )Date: 14th May 2017
We are extremely grateful for the kindness, help and exemplary professionalism of Di, Jan and Anna. This is an exceptional, dedicated team of professionals who deserve the highest praise. Rob & Maddy
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Poor Customer Service Poor ...
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1 Star Review
By : 'Adam'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN27
Jun 20, 2016
People found this helpful1
Poor Customer Service Poor Company Typical Estate Agents you hear all the bad stories about. Disappointed that I can't rate 0 stars. It took over 20 days for our deposit to be returned (compared to the agreed 10 days) - I sent numerous emails and never received a reply. I called to be told... Read Full Review
Comments on Agent Fees
Bad
Comments (1)Poor Customer Service
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Adam said about Castle Estates
Services : Letting( As a Tenant )Date: 20th Jun 2016
Poor Customer Service
Poor Company
Typical Estate Agents you hear all the bad stories about.
Disappointed that I can't rate 0 stars.
It took over 20 days for our deposit to be returned (compared to the agreed 10 days) - I sent numerous emails and never received a reply. I called to be told the manager was on annual leave and would contact me on his return. 2 weeks later and no contact. Once the deposit was returned we were deducted £25 for an admin fee, which is disgusting considering the amount of time it took to be returned.
Property was let to us without fire alarms, damp in 3 rooms, no underlay under carpet and poorly cleaned. (cobwebs, dust and dirt everywhere) - we also had a serious issue with rats and flooding. All problems reported to Castle Estates and ignored or told 'we will look into this'. Poor service.
DO NOT trust these estate agents.
Typical money grabbing company.
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By : Peter Broomhead
Jun 21, 2016We are obviously very disappointed with this review, and we do consider it extremely misleading and inaccurate. What Adam fails to mention is that the £25.00 administration charge has nothing...
As someone new to short term ...
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5 Star Review
Peter
By : 'Derek'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : TN33
Jul 23, 2014
People found this helpful1
As someone new to short term tenancy, I was quickly put at ease by the staff at Castle Estates Battle, who provided all the information I required, and once an identified property became fully available, implemented the required action to secure this - all without undue stress to myself.... Read Full Review
Comments (0)As someone new to short term tenancy, I was quickly put at ease by the staff at Castle Estates Battle, who provided all the information I required, and once an identified property became fully available, implemented the required action to secure this - all without undue stress to myself. Throughout the term of my tenancy, the staff have dealt very efficiently with anything resulting from the regular property condition inspections, and also the several extensions that I have requested to the term of the original tenancy. At all times they have acted in a professional but very affable and helpful manner, and this was maintained even when the tenancy ended (on my obtaining of the landlords interest in the property).
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Derek Huggett said about Castle Estates
Services : Letting( As a Tenant )Date: 23rd Jul 2014
As someone new to short term tenancy, I was quickly put at ease by the staff at Castle Estates Battle, who provided all the information I required, and once an identified property became fully available, implemented the required action to secure this - all without undue stress to myself. Throughout the term of my tenancy, the staff have dealt very efficiently with anything resulting from the regular property condition inspections, and also the several extensions that I have requested to the term of the original tenancy. At all times they have acted in a professional but very affable and helpful manner, and this was maintained even when the tenancy ended (on my obtaining of the landlords interest in the property).
I would therefore, as a tenant, recommend the services of Peter and all the staff at Castle Estates Battle without hesitation.
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I have been dealing with ...
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5 Star Review
Diane
Paul
By : 'C'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN33
Jan 17, 2013
People found this helpful1
I have been dealing with Castle Estates at Battle for some years now and have always found them to be friendly, professional, efficient and happy to "go the extra mile" when necessaary. I own a number of properties and am frequently travelling therefore it is important that I feel... Read Full Review
Comments (1)I have been dealing with Castle Estates at Battle for some years now and have always found them to be friendly, professional, efficient and happy to "go the extra mile" when necessaary. I own a number of properties and am frequently travelling therefore it is important that I feel confident that I can rely on my agent.
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C J G Campbell said about Castle Estates
Services : Letting( As a Owner )Date: 17th Jan 2013
I have been dealing with Castle Estates at Battle for some years now and have always found them to be friendly, professional, efficient and happy to "go the extra mile" when necessaary. I own a number of properties and am frequently travelling therefore it is important that I feel confident that I can rely on my agent.
in addition to those staff mentioned above I should also like to say that Elizaberth Stripp and Joan Patten are equally helpful under the ever available management of Peter Broomhead, the proprietor.
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By : Castle Estates Battle
Jan 28, 2013Thank you for your comments C J G Campbell. It has been a pleasure to act as your agent these past few years and hope we can continue to have your confidence in us. Thank you. Kind...
Castle Estates have been my ...
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4 Star Review
Peter
By : 'Bev.'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN33
Dec 14, 2012
People found this helpful0
Castle Estates have been my letting agent for the past 12 years for the property I own in Battle. They have always been most professional with each let. Human nature being as it is, lets don't always go to plan. This is where there knowledge and guidance is most important in acting fairly for the ... Read Full Review
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Bev. said about Castle Estates
Services : Letting( As a Owner )Date: 14th Dec 2012
Castle Estates have been my letting agent for the past 12 years for the property I own in Battle. They have always been most professional with each let. Human nature being as it is, lets don't always go to plan. This is where there knowledge and guidance is most important in acting fairly for the owner and more importantly for the tenant. All the members of staff over the years have been a pleasure to deal with. Peter Broomhead, heads a first class agency.
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By : Castle Estates Battle
Jan 28, 2013Thank you for your comments Bev. We do try to keep both parties happy and glad you have been and are happy with the service we provide you. Thank you. Kind regards, Castle...
All staff were most helpful ...
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5 Star Review
By : 'Patricia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN33
Dec 1, 2012
People found this helpful1
All staff were most helpful and friendly . Had only a short time to find a property to rent during a visit from Spain and staff were able to quickly arrange a series of viewings of suitable propertiesand to help to process all the paperwork while we were in Spain. On returning to England to take... Read Full Review
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Patricia Thomas said about Castle Estates
Services : Letting( As a Tenant )Date: 1st Dec 2012
All staff were most helpful and friendly . Had only a short time to find a property to rent during a visit from Spain and staff were able to quickly arrange a series of viewings of suitable propertiesand to help to process all the paperwork while we were in Spain. On returning to England to take up the tenancy and encountering travel delaysand bad weather staff went out of their way to help and reassure us . We continued to receive a friendly service from all at Castle Estates during the who;e period of the tenancy
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By : Castle Estates Battle
Jan 28, 2013Thank you for your comments, it was a pleasure to help you with your move. Kind regards, Castle Estates...
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