Purplebricks

Purple Bricks will take your money and not sell you property! I realise that the money most agents charge is not reflected in the service they provide but Purple Bricks is a real scammer. They goal is 'rake' customers to get their fee and do COMPLETELY NOTHING afterwards. The ... Read Full Review

Terrible company! I was told by an agent that because my mum had dementia, if she changed her mind there would be no charge. She changed her mind, and 12 months later, just after she had passed away, I received a bill for the full amount! Never use this company, they tell lies to get a ... Read Full Review

Do not use purple bricks, after signed contract they don't bother contacting you at all, haven't spoke to anyone since 1st august complained numerous times to have waited ages for a response after going through trading standards to be told they think there service has been fine. Absolute ... Read Full Review

This has been a nightmare. I wish I had never used Purple Bricks. I put my house on the the market was sold in a day but purple bricks sent me a time waster who pulled out after 2 months. After that nothing the agents who were supposed to help me left the company and after weeks of silence I ... Read Full Review

These guys all totally disorganised and understaffed they seem to put all their resources into signing you up it's better to stick with the traditional high street agents with the clear no sale no fee position. Purplebricks use a lot of unclear terms to trap you but will never put that energy ... Read Full Review

Horrendous experience dealing with Purplebricks who were engaged to sell a property. 1) Agent responsible did not show up to viewings plus very poor communication with buyers and a number chose not to view the property because of this (I had paid Purplebricks for this service) 2) Very little ... Read Full Review

Without a doubt one of the worst estate agents on the market, they do what they can to actively promote the Purplebricks brand on tv and via online advertising, but their marketing of your property is abysmal. We were unfortunate enough to have an agent assigned to us by the name of Emma James, who ... Read Full Review

can honestly say I would never use purple bricks again, yes there cheaper but you definitely get what you pay for. I sold my house with purple bricks (David beagley) he came to the house, valued my property and I instructed him to put it on the market, that was the last I ever heard from purple ... Read Full Review

Waste of time Waste of time. Overpriced the property and then no viewings. There is no 14 day cooling off if you have had photos taken and it takes weeks to speak to someone in customer services to answer any queries. They are obviously very short of staff and lots of staff are leaving. The person ... Read Full Review

Don't use them as a letting agent I use them as a letting agent, in the process of leaving them, they are changing staff constantly, they are ignorant, unprofessional and totally useless. They ignore the tenant and the landlord, they ignore emails and phone messages. They send out ... Read Full Review

They did not sell my property, I had to go with another agent who sold my property within weeks. We had a viewing booked in only days after it went on the market and received an asking price offer after the buyer loving the property and even wanting to buy the furniture! PB sent automated emails ... Read Full Review

Hello. I have found one property on purple bricks I got view confirmation email to view the property I live in Fulham and all the way I have to see property in Wembley Park. We were reached on time to view the property and no body turns up we have meeting with Mrs Sarah Goofer and no one contact ... Read Full Review

Don't use them. My student son can't get back the deposit. The rent has finished last September but still phone calls and emails do not give any ... Read Full Review

This review will no doubt be removed like all the other 1* reviews but I hope it saves someone the heartache of purple bricks! They suck you in with cheap fees and their "award winning" app and then leave you high and dry. As soon as my house went up for sale my agent stopped ... Read Full Review

Just paid £1,248.00 to Purplebricks, a huge waste of money! In a year of being with Purple Bricks I had two requests for viewing, both cancelled, so not a single viewing, Don't be taken in by the "No Sale No Fee" - Purple Bricks will want your money regardless and all their ... Read Full Review

Our client has an upheld complaint with the property ombudsman due to their neglect to provide clients with full information on their marketing for all costs relating to the purchase! They initially denied having this information on file, in a formal final complaint response, although later ... Read Full Review

Do not use this company, lie during contract, stating no sell no fee, but check small print!!! Will sell your fixed fee, for which they do nothing for!! To a debt recovery agent. A lazy, inaccurate, terrible company. Do nothing to sell the property, then after 3 months demand payment as house ... Read Full Review

The after sales service of this company is an absolute disgrace never have i had to deal with such unprofessional people. They put my house on the market in the spring of 2021 it sold really quickly about two weeks. However thats when things go wrong my conveyancer sent out all the paperwork so ... Read Full Review

I wanted to give zero but this is the lowest. Viewing dates were set weeks ahead, but an offer was accepted before the date that was fixed for block viewings. So not only was the vendor deprived of potential higher offers, but also buyers were deprived of any fair chance to buy the property. The ... Read Full Review

We have recently listed a property with Purplebricks and decided to go with the pay later option. We were told when the agent came out that we were able to change our minds at any time to pay up front and not use their conveyancing service. After reading terrible reviews regarding people loosing ... Read Full Review