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Oneworldoffplan
3.3/5, 14 Reviews
57% Recommended
60% letting valuation accuracy
63% letting fee satisfaction
We at One World Off Plan.com pride ourselves on our service and commitment to both landlords and tenants, providing unrivalled customer service from initial contact to inception. Our dedicated friendly staff are always willing to go the extra mile to ensure that throughout our business model we are able to deal wi
th all needs, and facilitate individual requirements without the red tape associated with non-independent lettings agencies. Areas serviced: East, South East & North London, Essex, through our two branches in Bethnal Green and Walthamstow
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Oneworldoffplan
136 Palmerston Road,E17 6PYCertified Customer Experience
Report Summary
Report generated on (20 August 2025 @ 01:40:30)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
 Mash on 27th Feb 20171 Star Review Con Man Azad. Has been reported to the property ombudsman and trading standards. * you will regret. He may come across nice and genuine but this is all an act , a well planned con. I had been unfortunate with letting my house out with them and was considerably out of pocket.
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pardip on 23rd Nov 20151 Star Review Azad Haque did not pay me eight months rent. My property was being used as a brothel. He lied to me that the property was to be rented to his employees. I would urge everybody not to use him ever again.
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Akter on 13th Apr 20155 Star Review I been renting my property through the agent and have been dealing with Ash since I gave them the property back in 2008 since then I have renegotiated a new contract for a further 5 years at a good rate,
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Viktor on 9th Dec 20145 Star Review I have a number of properties managed through OneWorld and I must say overall I have been extremely pleased with the service provided.
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Desislava on 8th Dec 20145 Star Review I had the opportunity to rent the property from One World Off Plan since 15 August 2014, They have managed the property, and I have not had any complaints about the Company or any branch, My husband has also been happy with the way they work and, I feel that i wish them all the best, and I hope that we continue renting our home from them.
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Latest Reviews
Naadhirah
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 60% | 63.00% | £1,100 | £1,600 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 4 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 1 | 3 |
Address
Oneworldoffplan
136 Palmerston Road, London, City of London
E17 6PY
0208 521 0004
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
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Latest Properties
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Oneworldoffplan Branches (View All 2)
Con Man Azad. Has been ...
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1 Star Review
By : 'Mash'
Branch : London, 136 Palmerston Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : IG2
27 Feb 2017
People found this helpful3
Con Man Azad. Has been reported to the property ombudsman and trading standards. * you will regret. He may come across nice and genuine but this is all an act , a well planned con. I had been unfortunate with letting my house out with them and was considerably out of ... Read Full Review
Comments on Agent Fees
Rip off !
Comments (0)
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Mash said about Oneworldoffplan
Services : Letting( As a Owner )Date: 27th Feb 2017
Con Man Azad. Has been reported to the property ombudsman and trading standards. * you will regret. He may come across nice and genuine but this is all an act , a well planned con. I had been unfortunate with letting my house out with them and was considerably out of pocket.
The UK's Largest Customer Review Website for the Property Industry
Azad Haque did not pay me ...
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1 Star Review
By : 'pardip'
Branch : London, 136 Palmerston Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : E15
23 Nov 2015
People found this helpful4
Azad Haque did not pay me eight months rent. My property was being used as a brothel. He lied to me that the property was to be rented to his employees. I would urge everybody not to use him ever again. I have a judgment against him for the sum of £8000. He has defrauded several landlords ... Read Full Review
Comments (2)Azad Haque did not pay me eight months rent. My property was being used as a brothel. He lied to me that the property was to be rented to his employees. I would urge everybody not to use him ever again.
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pardip said about Oneworldoffplan
Services : Letting( As a Owner )Date: 23rd Nov 2015
Azad Haque did not pay me eight months rent. My property was being used as a brothel. He lied to me that the property was to be rented to his employees. I would urge everybody not to use him ever again.
I have a judgment against him for the sum of £8000. He has defrauded several landlords of rent.
I know that the Newham council is also persuing him for money owed.
He has stated he would pay me but so far he has not. I now am going to be writing to the newspapers with all the evidence i have gathered. I have to commence bankruptcy proceedings against him so that he can never defraud people.
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By : Ned.
23 Nov 2015I'm glad someone is doing something about it, this man is a dishonest soul, he did the same to me in ilford,you will see my post. I am now also going to take this thief to court. His own staff left...
I been renting my property ...
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5 Star Review
By : 'Akter'
Branch : London, 25 Roman Road
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : E6
14 Apr 2015
People found this helpful0
I been renting my property through the agent and have been dealing with Ash since I gave them the property back in 2008 since then I have renegotiated a new contract for a further 5 years at a good rate, I am happy with the agent, and new staff, very nice and polite and always looking to ... Read Full Review
What agent could do to change your mind?
The fee's charged acceptable and having dealt with them previously I am happy with the management fee,
Comments on Agent Fees
The fee's charged acceptable and having dealt with them previously I am happy with the management fee,
Comments (0)I been renting my property through the agent and have been dealing with Ash since I gave them the property back in 2008 since then I have renegotiated a new contract for a further 5 years at a good rate,
Was this helpful?:
Akter said about Oneworldoffplan
Services : Letting( As a Owner )Date: 13th Apr 2015
I been renting my property through the agent and have been dealing with Ash since I gave them the property back in 2008 since then I have renegotiated a new contract for a further 5 years at a good rate,
I am happy with the agent, and new staff, very nice and polite and always looking to help....
I thank you the team and Ash
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I have a number of properties ...
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5 Star Review
By : 'Viktor'
Branch : London, 25 Roman Road
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : N17
9 Dec 2014
People found this helpful0
I have a number of properties managed through OneWorld and I must say overall I have been extremely pleased with the service provided. The business is run in a very professional manner with (as of now) polite staff and senior management who are extremely knowledgeable when it comes to the local ... Read Full Review
Comments (0)I have a number of properties managed through OneWorld and I must say overall I have been extremely pleased with the service provided.
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Viktor said about Oneworldoffplan
Services : Letting( As a Owner )Date: 9th Dec 2014
I have a number of properties managed through OneWorld and I must say overall I have been extremely pleased with the service provided.
The business is run in a very professional manner with (as of now) polite staff and senior management who are extremely knowledgeable when it comes to the local area.
Rents are always paid on time and they have also managed to achieve the holy grail for all landlords; finding me high quality tenants!
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I had the opportunity to rent ...
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5 Star Review
By : 'Desislava'
Branch : London, 25 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : E7
8 Dec 2014
People found this helpful0
I had the opportunity to rent the property from One World Off Plan since 15 August 2014, They have managed the property, and I have not had any complaints about the Company or any branch, My husband has also been happy with the way they work and, I feel that i wish them all the best, and I hope ... Read Full Review
Comments on Agent Fees
they are reasonable and never do they charge any renewals, like many other that my friends have been
Comments (0)Was this helpful?:
Desislava said about Oneworldoffplan
Services : Letting( As a Tenant )Date: 8th Dec 2014
I had the opportunity to rent the property from One World Off Plan since 15 August 2014, They have managed the property, and I have not had any complaints about the Company or any branch, My husband has also been happy with the way they work and, I feel that i wish them all the best, and I hope that we continue renting our home from them.
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Hi everyone who is reviewing ...
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1 Star Review
By : 'Naadhirah'
Branch : London, 25 Roman Road
Services : Letting( Admin )
Would you recommend ? : No
Postcode : E2
6 Dec 2014
People found this helpful10
Hi everyone who is reviewing this, my name is Naadhirah, I was an employee of "oneworldoffplan" This company is not reliable and not professional under any circumstances. They lie a lot and the manager "azad" makes his employees lie to the customers. It is the most ... Read Full Review
Comments (3)Hi everyone who is reviewing this, my name is Naadhirah, I was an employee of "oneworldoffplan"
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Naadhirah said about Oneworldoffplan
Services : Letting( Admin )Date: 6th Dec 2014
Hi everyone who is reviewing this, my name is Naadhirah, I was an employee of "oneworldoffplan"
This company is not reliable and not professional under any circumstances. They lie a lot and the manager "azad" makes his employees lie to the customers. It is the most unprofessional company I have come across, no respect to the customers, landlord and employees, it's about time everyone realised how the company really is and who you are dealing with, 9momths of hell working there, never appreciated for anything and as the so called manager "azad haque" who likes to be called "ash" likes to back chat about his employees and other various people. There is other millions of Estate Agent out there who really help and don't scam of people for there money.
And Azad if your reading this you should be ashamed of yourself.
Kind Regards
Naadhirah :D
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By : ned
27 Feb 2017Please file a complaint to trading standards they have a few people reporting Azad and Nicole. He has conned so many people and he doesn't care who he cons, Him and Nicole work as a team constantly...
The staff are extremeley rude ...
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1 Star Review
By : 'Nikki'
Branch : London, 136 Palmerston Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E17
18 Sept 2014
People found this helpful2
The staff are extremeley rude they have no customer service skills. It seemed like they tried every trick in the book to get you a house, very underhanded and a scam. Don't trust ... Read Full Review
What agent could do to change your mind?
The agent needs to be trustworthy and honest and not be a underhanded agent not professional in any manor.
Comments (0)Was this helpful?:
Nikki said about Oneworldoffplan
Services : Letting( As a Prospective Landlord/Tenant )Date: 17th Sep 2014
The staff are extremeley rude they have no customer service skills. It seemed like they tried every trick in the book to get you a house, very underhanded and a scam. Don't trust them.
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Have been doing business with ...
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5 Star Review
By : 'Nikki'
Branch : London, 136 Palmerston Road
Services : Mortgages
Would you recommend ? : Yes
Postcode : E7
29 May 2014
People found this helpful0
Have been doing business with this agent Azad and Nicole and have found them to be helpful and honest, they provided me with update feed back and legal advice, I have had insurance but have never needed to use it, this gives me peace of mind , and never was charged for ... Read Full Review
Comments (0)Was this helpful?:
Nikki said about Oneworldoffplan
Services : Mortgages( )Date: 28th May 2014
Have been doing business with this agent Azad and Nicole and have found them to be helpful and honest, they provided me with update feed back and legal advice, I have had insurance but have never needed to use it, this gives me peace of mind , and never was charged for renewal.
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First time I met with ...
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5 Star Review
By : 'Andrew'
Branch : London, 136 Palmerston Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RM8
22 May 2014
People found this helpful0
First time I met with OneWorldOffPlan staff was 2013 September. According to my previous research I sent a lot of email to advertised agencies and I had few respond the next day. I tried to choose the best one. I called back each of them but most of my phone-call doesn't made me happy because of ... Read Full Review
Comments (0)First time I met with OneWorldOffPlan staff was 2013 September. According to my previous research I sent a lot of email to advertised agencies and I had few respond the next day. I tried to choose the best one. I called back each of them but most of my phone-call doesn't made me happy because of the agent's mood, behaviour, etc. (no patience to the customers). I was thinking to find an other way to search a home for myself.
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Andrew said about Oneworldoffplan
Services : Letting( As a Tenant )Date: 21st May 2014
First time I met with OneWorldOffPlan staff was 2013 September. According to my previous research I sent a lot of email to advertised agencies and I had few respond the next day. I tried to choose the best one. I called back each of them but most of my phone-call doesn't made me happy because of the agent's mood, behaviour, etc. (no patience to the customers). I was thinking to find an other way to search a home for myself.
Finally I spoke with OneWorldOffPlan staff Nicole. First time to talk on the phone with her was a positive impression. She knows how to make the applicant to be interested to choose the right property.
She was very friendly, talkative and helpful to make a right decision to choose a right place to leave.
We organised a viewing at Dagenham what was a best for my requirements.
Time keeping for the appointment was perfect. I went there 5pm, after work and she already been there.
I had 2 weeks to move out from my previous place. She did show around the property. However the builders had a hard work in the house but everything was well organised during the refurbishment with a professional team.
I was a little worried about that the builders are really going to finish within 2 weeks and Nicole make me sure to trust they won't late with the job.
The house was a huge with garage, garden, dining room, big kitchen, 2 recepcion, 4 rooms.
After 2 weeks the house was ready to move in.
We had an other meeting and during two weeks the property had a brilliant change, with a stunning bathroom.
After 9 months everything perfect, I'm more than happy.
I really appreciated for their organisation and how they treating their clients.
I would recommend them again and again.
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I am a landlord and had ...
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5 Star Review
By : 'Shaz'
Branch : London, 136 Palmerston Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E17
22 May 2014
People found this helpful0
I am a landlord and had difficult tenants that were not paying the rent even though they were receiving Housing Benefit. I approached oneworldoffplan in walthamstow and met Mr Haque. Mr Haque advised me even though I was not a client nor were the tenants. After his advice I had the rent paid ... Read Full Review
Comments (0)I am a landlord and had difficult tenants that were not paying the rent even though they were receiving Housing Benefit. I approached oneworldoffplan in walthamstow and met Mr Haque. Mr Haque advised me even though I was not a client nor were the tenants. After his advice I had the rent paid directly into my account from the housing benefit department and later served notice to evict the tenants.
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Shaz said about Oneworldoffplan
Services : Letting( As a Owner )Date: 21st May 2014
I am a landlord and had difficult tenants that were not paying the rent even though they were receiving Housing Benefit. I approached oneworldoffplan in walthamstow and met Mr Haque. Mr Haque advised me even though I was not a client nor were the tenants. After his advice I had the rent paid directly into my account from the housing benefit department and later served notice to evict the tenants.
Mr Haque was helpful and always willing to advise, at most times I did not need an appointment and he gave free impartial advise.
I have since allowed oneworldoffplan to find new tenants, the staff are always friendly and allow appointments to suit my timetable and have had several viewings from professional tenants who have been interested in renting the property.
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We should have known not to ...
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1 Star Review
By : 'SChampion'
Branch : London, 25 Roman Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E13
13 Feb 2014
People found this helpful8
We should have known not to deal with this company from the beginning. When we went to view the property, they were running late but they assured us that they were on their way. After nearly an hour of waiting we got bored and decided to leave, but we then received a call from Kay saying he was at ... Read Full Review
Comments (0)We should have known not to deal with this company from the beginning. When we went to view the property, they were running late but they assured us that they were on their way. After nearly an hour of waiting we got bored and decided to leave, but we then received a call from Kay saying he was at the property, so we went back to the viewing.
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SChampion said about Oneworldoffplan
Services : Letting( As a Prospective Landlord/Tenant )Date: 13th Feb 2014
We should have known not to deal with this company from the beginning. When we went to view the property, they were running late but they assured us that they were on their way. After nearly an hour of waiting we got bored and decided to leave, but we then received a call from Kay saying he was at the property, so we went back to the viewing.
The property itself seemed fine, so we decided to go ahead with the tenancy, putting a sizeable deposit into their account. On the day of the move (as I was in the moving van, starting a 3 hour drive to London), they called and told me that the previous tenants had not yet vacated the property, and would not do so for another month. We wanted to move sooner than that, so we asked them if there were any other similar properties available. We were given two options: one that was going to be occupied for the same amount of time as the previous property, and another in Canary Wharf that was available immediately. We tried to arrange a viewing of the Canary Wharf property but they never got back to us with a time, making a day-trip to London completely pointless.
After finding a property with a different agency, we decided to cancel the tenancy agreement with One World Off Plan. Ash assured us that the deposit would be returned to us swiftly, as well as the cost of the removal van ("in good faith"). Nearly a year on, we still haven't had it back. They have told us many times that it was being wired to us, they had sent it in the post, they didn't have the money in their account etc. etc.
We are now in the process of taking them to court to get back the money that is owed to us.
DO NOT USE THIS COMPANY! I CANNOT STRESS IT ENOUGH!!!
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I own a property in north ...
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1 Star Review
By : 'Nedflanders'
Branch : London, 25 Roman Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : IG1
31 Dec 2013
People found this helpful4
I own a property in north Ilford, which does not have many tenanted properties, so I wanted to make sure the agent I chose was the right one. I spoke with Nicole and Azad from oneworldoffplan and once they had viewed my property, which is a very large Victorian terrace with complete original ... Read Full Review
Comments (1)I own a property in north Ilford, which does not have many tenanted properties, so I wanted to make sure the agent I chose was the right one.
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Nedflanders said about Oneworldoffplan
Services : Letting( As a Owner )Date: 31st Dec 2013
I own a property in north Ilford, which does not have many tenanted properties, so I wanted to make sure the agent I chose was the right one.
I spoke with Nicole and Azad from oneworldoffplan and once they had viewed my property, which is a very large Victorian terrace with complete original features, they were really adamant that they had the right customer base to rent the property out. They offered me a "rent guarantee" 12 month contract and would take the house straight away.
I received a deposit and the first few months rent. Then things started to go down hill.
When I went to visit the property it had been neglected. The first time i visited, each door inside had been drilled and locks added, including two of the living rooms. I could not understand why this could happen especially as my contract stated that no changes to be made to property without my permission and I specifically told the agent not to alter any of the features, such as the doors which were over a 100 years old. A ground floor wooden sash window had been smashed in and at least a 1/4 of it was missing. It had been left like this for sometime as the plaster had been damaged inside the house around the window. Tenants confirmed the window had been broken for over a week and had been reported, but nothing has happened to repair it.
I spoke to Azad who said he didn't even know about the locks or the window, he had not been to the property since contracts had been signed. He would try and sort it out. I also found that the tenant that was supposed to be living at the address as confirmed by my agent has never lived there and has placed 9 people inside the address. Two in each ground floor living room. Two in each double room and 1 person in the single bedroom.
There are many incidents which I can describe - but just another example. I went to visit the address and one of the wooden windows (glass and frame) was completely missing. The house was open to all the elements. When I spoke to the tenants they confirmed that it had been missing for a week. They had reported this to the agent but nothing had been done.
I spoke to Azad and requested that the property be returned as there have been several breaches of contract and the contract is voided. Azad stopped paying any rent and did not carry out any repairs to my property. A whole ceiling needed replacing and at the time of writing I am now going through the formal process of evicting the tenant myself.
The has been no gas, electricity, water or council tax been paid on the property for over 6 months with summons outstanding. This is all due to the mismanagement of oneworldoffplan and Azad. Making as much money as possible at the expense of the owner.
Please DO NOT GO WITH THIS AGENT - it will only end one way. You will be left out of pocket and your house will be damaged and you will have to pick up the pieces yourself. I have learnt the hard way but hopefully this review explains why you don't have to.
Good luck and thank you for reading.
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By : Ash Jay
14 Apr 20141. The tenants that took 427 Cranbrook were existing tenant from another property which we rented to him, (attached a credit check via rent guard), thereafter leaving the other property took...
I have dealt with Ash for the ...
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5 Star Review
By : 'Gurdip'
Branch : London, 25 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E17
4 Jun 2013
People found this helpful0
I have dealt with Ash for the property that I took out to rent on 20/3/2013, the process was to easy quick and hassle free. I also took the property furnished and to my delight I was given quality furnishing throughout. I am very happy with the level of service and that I would recommend the ... Read Full Review
Comments (0)Was this helpful?:
Gurdip Chana said about Oneworldoffplan
Services : Letting( As a Tenant )Date: 3rd Jun 2013
I have dealt with Ash for the property that I took out to rent on 20/3/2013, the process was to easy quick and hassle free. I also took the property furnished and to my delight I was given quality furnishing throughout. I am very happy with the level of service and that I would recommend the company to anyone. nice to have got a nice house to.
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Had my property rented ...
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5 Star Review
By : 'patelington'
Branch : London, 136 Palmerston Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
8 Jul 2012
People found this helpful1
Had my property rented through the agent, provided me with update feed back and had the property rented with legal and rent protection, was very useful, never needed to use the insurance, but gave me peace of mind , and never was charged for ... Read Full Review
Comments (0)Was this helpful?:
patelington said about Oneworldoffplan
Services : Letting( As a Owner )Date: 7th Jul 2012
Had my property rented through the agent, provided me with update feed back and had the property rented with legal and rent protection, was very useful, never needed to use the insurance, but gave me peace of mind , and never was charged for renewal
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1 - 14 of 14 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
