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Northwood
4.9/5, 11496 Reviews
99% Recommended
98% sales valuation accuracy
93% letting valuation accuracy
93% sales fee satisfaction
93% letting fee satisfaction
Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.
Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and
any legal issues associated with problem tenants - what's more, there is no commission and no fees.
We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.
As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.
Latest Reviews
Katarzyna Mackow
Sarah Mursal
Poppy-Ann Bonnar
Ashley
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 93% | £23,700 | £21,500,000 |
| Lettings | 93% | 93% | £275 | £7,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2888 | 107 | 4435 | 322 | 1310 | 29 | 679 | 23 | 538 | 82 |
Address
Northwood
64 Harrogate Road, Leeds, West Yorkshire
LS7 4LA
01132392791
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 12:30
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Members of
Rankings
Latest Properties
£ 135000 Offers Over
2 Bedroom End of Terrace House for Sale - Woodbridge Green, Headingley, Leeds, LS6 3LS
£ 140000 Offers Over
2 Bedroom Flat House for Sale - The Belfry, Windmill Lane, Yeadon, Leeds, LS19 7GB
£ 400000 Offers Over
3 Bedroom Detached House for Sale - Woodside Mews, Meanwood, Leeds, LS7 2UP
£ 270000 Offers Over
3 Bedroom Town House House for Sale - John Rowlands Close, , Sandbach, CW11 3TF
£127 pw | £550 pcm
1 Bedroom House Share House to Rent - Bramford Road
£127 pw | £550 pcm
1 Bedroom Flat House to Rent - Milton Works, city center, Sheffield, S1 4AF
£197 pw | £850 pcm
2 Bedroom Bungalow House to Rent - York Close, Bobblestock, Hereford, HR4 9TN
£300 pw | £1300 pcm
3 Bedroom Semi-Detached House to Rent - Henconner Avenue, Chapel Allerton, Leeds, LS7 3NW
Northwood Branches (View All 92)
Lovely, professional staff. ...
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5 Star Review
By : 'Richard'
Branch : Southport and Ormskirk, 185 Eastbank Street
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : PR8
10 May 2021
People found this helpful0
Lovely, professional staff. Listen to any concerns, usually action them in quick time frame. Pandemic has seen slightly slower responses than usual to maintenance requests (which is beyond their control really), but I tell them when it's a high priority and this is resolved as priority, so ... Read Full Review
I wish to thank Northwood and ...
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5 Star Review
By : 'Victor'
Branch : Nottingham, 568 Mansfield Road
Services : Letting (As a Tenant)
Rent PCM : £350
Would you recommend ? : Yes
Postcode : NG1
10 May 2021
People found this helpful0
I wish to thank Northwood and Mrs. Sarah Stillman, in particular, for the professionalism and confidence. Specifically, Northwood let me find a suitable rent fast. Mrs. Stillman helped with the contract to move on effectively. I wish to acknowledge specifically that Sarah helped greatly to plan ... Read Full Review
Professional and hard ...
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5 Star Review
By : 'Steve'
Branch : Doncaster, 17a Sandringham Road
Services : Mortgages (I got a mortgage through them)
Would you recommend ? : Yes
Postcode : DN6
10 May 2021
People found this helpful0
Just to say that Melanie worked very hard to get me the most suitable mortgage deal available to me on the market. She was professional and positive throughout and kept me well informed during the whole process. I would recommend Melanie to anyone who is looking for straight forward professional ... Read Full Review
As a landlord I have been ...
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5 Star Review
By : 'Kevin'
Branch : Southport and Ormskirk, 185 Eastbank Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : PR8
10 May 2021
People found this helpful1
As a landlord I have been with Northwood for several years now. I have found all members of staff I have interacted with to be professional, efficient and effective in dealing with any issues or queries which naturally crop up from time to time. They are trustworthy in fairly representing all ... Read Full Review
Sarah has been so helpful ...
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5 Star Review
By : 'Sarah'
Branch : Nottingham, 568 Mansfield Road
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : NG9
10 May 2021
People found this helpful0
Sarah has been so helpful with any issues that have arisen with the property. Any complaints or queries have been dealt with quickly and professionally I don't have a bad word to say, the best experience I've ever had as a tenant with a letting ... Read Full Review
Happy with Northwood ...
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5 Star Review
By : 'Pablo'
Branch : Liverpool North, 15 - 17 West Derby Village
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L4
10 May 2021
People found this helpful0
Happy with Northwood Liverpool. The sale wasn't an easy one but was managed by Ruth with professionalism and calm, and finally it all ended as ... Read Full Review
Professional and reliable ...
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5 Star Review
By : 'Natalia'
Branch : St Albans, 48 London Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : AL1
10 May 2021
People found this helpful0
Professional and reliable agency. Every email was responded to, every viewing followed up with feedback. The sale went smoothly even with all the restrictions of lockdown. Highly recommend Northwood St ... Read Full Review
Highly recommend anything to ...
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5 Star Review
By : 'Lake'
Branch : Cheltenham, 11 - 15 Prestbury Road
Services : Letting (As a Owner)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : GL52
10 May 2021
People found this helpful0
To summarise: - We had to convert a miniature French chateau to everyday tastes to be able to let - Nikki stood by day and night, week-ends, bank holidays, at all hours and weathers liaising with us and the builder. Her great sense of humour smoothing over cracks (forgive the pun!) and diffusing ... Read Full Review
Sold in a ...
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5 Star Review
By : 'Becky'
Branch : Doncaster, 17a Sandringham Road
Services : Sales (As a Vendor)
Sold price : £135000
Would you recommend ? : Yes
Postcode : DN3
8 May 2021
People found this helpful1
I rented my house out through Northwood, they found great tenants who stayed there for 2 years, due to circumstances I decided to sell my house through them also. Mel supported the tenants moving out, got it straight up for sale and sold it in a day! Mel recommend a solicitor and it all went ... Read Full Review
Excellent service from start ...
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5 Star Review
By : 'Ben'
Branch : Ashford, Bridgewater House, 4 Victoria Road
Services : Sales (As a Vendor)
Sold price : £287000
Would you recommend ? : Yes
Postcode : TN23
7 May 2021
People found this helpful0
I used Northwood Ashford to sell my property in Knights Park, marketing from early December and completing in mid April. The valuation and marketing strategy were handled by Mark, who demonstrated an excellent knowledge of the local market and provided me with an honest and achievable asking ... Read Full Review
Absolutely delighted with the ...
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5 Star Review
By : 'Karen'
Branch : Reading and Newbury, 89 London Street
Services : Sales (As a Vendor)
Sold price : £270000
Would you recommend ? : Yes
Postcode : RG30
7 May 2021
People found this helpful1
Absolutely delighted with the service received from Paul Surtees & the sales team at Northwood. I was representing my son and daughter in law who live in Australia and wanted to sell their UK home. Nothing was too much trouble for Paul and with his help all parties pulled together to get the ... Read Full Review
... ...
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5 Star Review
By : 'Nòra'
Branch : Cheltenham, 11 - 15 Prestbury Road
Services :
Would you recommend ? : Yes
6 May 2021People found this helpful
... Read Full Review
Milly provided exemption all ...
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5 Star Review
By : 'Libby'
Branch : Cheltenham, 11 - 15 Prestbury Road
Services :
Would you recommend ? : Yes
6 May 2021People found this helpful
Milly provided exemption all service and was a true asset. Highly ... Read Full Review
Mlemailed Northwood for ...
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5 Star Review
By : 'Chris'
Branch : Nottingham, 568 Mansfield Road
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : NG15
6 May 2021
People found this helpful0
Mlemailed Northwood for having sockets fitted Catherine got back to me within the hour and worked completed the following week. No complaints from me about her ... Read Full Review
Excellent Customer ...
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5 Star Review
By : 'Carole'
Branch : St Albans, 48 London Road
Services : Letting (As a Owner)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : AL1
6 May 2021
People found this helpful0
I've recently been liaising with Elizabeth over an outstanding utility bill. She was extremely efficient and even followed up with the company concerned to make sure the matter was resolved. Elizabeth's customer service was excellent, thank ... Read Full Review
Great friendly service. For ...
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5 Star Review
By : 'Graham'
Branch : Nottingham, 568 Mansfield Road
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NG6
5 May 2021
People found this helpful0
Great friendly service. For me it was a nice to be able to arrange everything via email as it's sometimes hard to use the phone whilst working etc. Sarah was lovely and kept me updated ... Read Full Review
Letting ...
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5 Star Review
By : 'HAYDEH'
Branch : Dulwich, 493 Norwood Road
Services : Letting (As a Tenant)
Rent PCM : £2193
Would you recommend ? : Yes
Postcode : SW16
4 May 2021
People found this helpful0
The service was really good and we were able to move in so quick . Arjan was really helpful and gentle. I fully recommend this ... Read Full Review
Fast and easier than I ...
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5 Star Review
By : 'Gabriela'
Branch : Dulwich, 493 Norwood Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE19
4 May 2021
People found this helpful0
Fast and easier than I thought, happy we chose them for helping with the property we choose. The agent helped us with all the ... Read Full Review
Hi all I was dealing Lauren ...
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5 Star Review
By : 'Raj'
Branch : Bolton, 3 Marsden Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BL6
4 May 2021
People found this helpful0
Hi all I was dealing Lauren McHenry regarding on purchase of a property.To be very honest she was brilliant all the way through from viewing the property to the completion. Yes it look as very long than we actually thought but that was the vendor who was taking her time and delaying . If look ... Read Full Review
Great customer ...
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5 Star Review
By : 'Joanne'
Branch : Liverpool North, 15 - 17 West Derby Village
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L15
4 May 2021
People found this helpful0
Great customer service from Dean. When one property fell threw, Dean went above and beyond to get us another property that fitted our requirements and budget. Northwood has provided lots of information and guidance in finding our dream property. Thank ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation. We have a standard procedure for handling complaints which is as follows: 1. Making an initial complaint Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days. 2. Making a formal complaint If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint. Write to us FAO The Complaints Officer Northwood GB Limited The Main Barn, Cams Hall Estate Fareham, Hampshire PO16 8UT E-mail us customerservice@northwooduk.com 3. Receiving your complaint We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing. 4. Resolving your complaint We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain: ?The outcome of our investigation ?What we will do to put things right if we have made a mistake 5. Property Ombudsman Review If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 3/3/2025, 9:27:19 AM by allAgents
