North Oxford Property Services

In my experience this agency represents substandard properties and landlords who try to take advantage of students. I would recommend using this service to anyone who likes to waste their time and ... Read Full Review

If you don't want to loose your money please don't go to this agents. They are looking for any reason to keep your deposit. Additionally there have a bunch of hidden fees. Rudest agents ever. WORST EXPERIENCE ... Read Full Review

Absolutely bloody awful service. This business should be closed down. False promises, bad service, money grabbing, liars, cheats and incompetence to the max. Do yourself a favour and rent elsewhere. Total ... Read Full Review

Terrible, terrible, terrible. What a bunch of crooks. They will come up with any excuse to keep your deposit. They charge an unbelievable amount of hidden fees. Please do not use ... Read Full Review

What a bunch of dishonest, inept crooks! We were unfortunate enough to be lumped with NOPS when our old letting agent sold his portfolio to them. The decrease in service level was noticeable immediately. They couldn't multiply or divide by 365, 12, or 7 - we had to correct their maths several ... Read Full Review

Having rented in Oxford for 2 years, this is the absolute worst agency and staff I have ever come across. Their staff are extremely rude and actually put the phone down when you are trying to complain in a fair and respectable manner! They are very unhelpful and don't want to know when you call to ... Read Full Review

Awful. One of the worst experiences of a company I've ever had. Honestly, if you're reading this and thinking about renting a house or flat from them - don't. You really will regret it. For us, it was a negative experience from beginning to end, and I felt a weight off my shoulders when our ... Read Full Review

The agency made plenty of promises at first & once they get the admin fee & deposit they just let you rot and be homeless. They were terrible with instructions and directions, never followed up ( you have to constantly call and email them to get info) , misleading and confusing and ... Read Full Review

For the last MONTH AND A HALF i have been trying to get my deposit back. I have not had a single reply to any of my emails for 2 weeks. And it looks like i am not going to get it back for months!!!! And when i organised with one of the NOPS team to come in and pay 5 months rent AFTER i got my ... Read Full Review

I was the head tenant at a place in Oxford. I just wanted to drop a note to recognise Tom for his consistently exceptional service over the past year. Every time issues arose, Tom responded immediately, sometimes sending a contractor down within the same day. I just thought that I should write ... Read Full Review

They provide and awful service with incompetent staff. They rented out unsafe accommodation, where the ceiling collapsed. They will now not return deposit. ... Read Full Review

We as tenants have paid a lot of money towards NOPS and as a result we expect a service that reflects this. However, the agents we have dealt with have so far been rude, they lost important documents belonging to us, then blamed us as tenants despite email confirmation stating they had received the ... Read Full Review

Disappointed in NOPS, as their main aim seems to be to do whatever they can to get as much money out of you, rather than to treat their tenants at all well. I have rented with them twice, the second time after they took over Homefinders during our tenancy. Issues have included: - NOPS trying to ... Read Full Review

Disrespectful, incompetent, unprofessional company! Took full payment on property got us to sign the contract then the day before the big move are told they haven't completed references! In addition to this when their was a mistake with one of the references they refused to even try and resolve the ... Read Full Review

This letting agent is a complete joke. I have been trying to view 3 different properties let by them in the last month. Despite all the bad feedback from people I know who have used their 'service' I thought I would give them a go. I arranged to view a property and took a half day from work, to ... Read Full Review

After explaining to them that I would be coming in and paying 4-5months rent when I got my student loan, they still charged me late fees!!!!! And when i did go in they were rude, this one blonde women practically shouted at me, i felt like they resented my presences in the office. WOULD ... Read Full Review

Absolutely terrible customer service. We tried to get a viewing for a property to be told they could not get the keys from the landlord. We were told that as soon as the keys became available we would get a call and be 'the first to view the property'..... these were both lies. After repeated calls ... Read Full Review

I have to repeat the sentiments of everybody on here, NOPS are atrocious, exploitative and incompetent. We had a hole left in our ceiling for about 2 weeks, rain was genuinely coming in from outside. Our oven was broken and it took three weeks to replace because, according to our property 'manager' ... Read Full Review

Dear all, almost two months ago I moved out of a flat and soon after I sent proof that I had paid all my bills. Yet, more than two months have passed and I have yet not received my deposit back, nor an explanation for this. I've emailed and phoned NOPS more than 6 times and have either ... Read Full Review

This is by far the worst lettings agent I have ever encountered. I do not know where to start listing the problems that I have had with them but what I do know is that NO ONE should EVER rent with these people. Their attitude is horrendous, they are rude, they couldn't care less about their ... Read Full Review