Michael Poole

Rubbish service. Phone lines are always busy. Leave a message and agent will not call back. Send a email and no reply. Good thing I am not in a process of buying a property with Michael ... Read Full Review

I rented a furnished apartment through Michael Poole and it has been a really disappointing experience. The apartment was extremely dirty when I moved in (despite that wasn't reported on the inventory check), a wardrobe door was hanging broken and almost fell on me few times, multiple bulbs ... Read Full Review

Absolute petty swindlers. Showed grossly misrepresented property on rightmove, then flatly refused to refund my holding deposit after I had the property viewed. They also blatantly tried to funnel me in committing to renting, and paying the full deposit before I had actually insisted on having ... Read Full Review

Gill in the Billingham branch has been extremely helpful and patient with me during the sellling process. Due to a recent health scare and waiting to get a mortgage in place for my situation Gill has been very calm and ... Read Full Review

Great team, Gill and Matthew were great. They were patient and offered good advice throughout the sales process. I’d recommend ... Read Full Review

Great Team. Staff are very helpful, professional and made selling my property very easy. Nothing was too much trouble. Would definitely recommend Michael ... Read Full Review

Sophie and Emma at the redcar branch are amazing. Really friendly and efficient and good at their job. I am always kept updated at every stage of the sale and will always ring me back when I leave a voicemail. I feel confident with them as a team. I highly recommend Michael ... Read Full Review

Terrible customer service. Phoned several times to view a house and they kept saying they would ring back to organise viewing and I would be first to view. When they didnt ring the next day I rang yet again only to be told someone else had been given preferance, why? and I could no longer view!! ... Read Full Review

Fantastic! Can honestly say, having sold 4 previous properties with different agents over the last 30 years, that the service level provided by Michael Poole has been outstanding! Everything that we were told happened in a timely manner and Anna never failed to return emails, phone calls and ... Read Full Review

Absolute professionals. Shout out to Victoria Wood who is wonderful and kept me sane throughout by guiding me through the buying process which I did not have much experience of. Thankyou!!! ... Read Full Review

Rebecca plant helped myself and my partner find our first property and was a fantastic and valuable help the whole way through from start to finish. Very understanding and kind, we believe without her we wouldn't have found such a great place. Thank you again ... Read Full Review

We had excellent service staff were friendly would recommend to family and friends. We would definitely use there service ... Read Full Review

Very unprofessional service and be careful if you are buying through them as you will think you have secured your dream home only to find out they are actively encouraging price wars and gazumping. I have bought numerous houses from various estate agents on Teesside without an issue for rental. ... Read Full Review

Michael Poole ingleby barwick terrible Estate agents very very poor communication and customer service skills by Rebecca and a very rude manager named Judy who is very professional (NOT) as she puts the phone down on customers . Would never recommend this ... Read Full Review

(Micheal poole ingleby barwich) Nightmare estate agents to deal with. Poor communication. Second house we have lost out on now due to Rebecca's communication skills. Would not recommend using micheal pool at ... Read Full Review

Very bad experience with Michael Poole estate agent in Redcar. We were buyer of a house with them and we weren't treated fairly and honestly. We paid a surveyor to make a home buyer survey report for the house we want to buy. The report shows a lot of problems of the house and will cost a lot ... Read Full Review

Poor communication, didn't get back to us, didn't pass our offer on to property owners and therefore lost our sale. Do not recommend, as they drag their feet too much and seem to have too much workload and not enough ... Read Full Review

We were left feeling disappointed and after being on the market with Michael Poole's Middlesbrough office for 11 weeks terminated our contract with them feeling 3 months had been wasted, frustrated that those wasted three months had landed us into a time of the year when people aren't ... Read Full Review

We not recommend these to sell house Put on market before we wanted Used too many pictures we asked not all pictures to be used , all offices don't chat to each other , not good at keeping you in touch Guy in Mboro office Laurence I think moved to Stockton branch others very poor Marie etc ... Read Full Review

Very helpful service from Michael Poole and Agents Property Auction who handled the sale by auction. Good communications by all ... Read Full Review