Lettings Direct

I have been renting from Knights Porter for 9 months and have found the service to be extremely poor. We have terminated the tenancy and have over paid rent to the tune of £650. They ignore emails and have so far not refunded. (Not deposit, over payment of rent) We had several ... Read Full Review

I raised the following issue in February until now in June the agent have not resolved : Leak from the bathroom as completely damaged and create Mould in my 6 month daughter room and the neighbour apartment... if I have to describe all about this ongoing issue I will run out of space Just know ... Read Full Review

WARNING, they seem to have changed their name to 'Knights Porter', possibly in an attempt to rebrand themselves. Different name, same scum. Stay away. At best, utterly incompetent, at worst, deceitful. My experience is pretty much the same as all the 1* reviews on there. In fact 1* is ... Read Full Review

if you want abysmal service, unprofessionalism and a total disregard for tenants health and safety at a top price - this is the agent for you!! If you are a student and want to be treated with contempt - bingo! this is the agent for you!! Want to pay at the end of your tenancy for NOT renewing ... Read Full Review

We have rented through lettings direct for more than 8 months now. They are breathtakingly poor in terms of customer service. It is difficult to say whether this is due to ineptitude or willful aviodance of purpose. Email them about something and expect no reply. We have also had a chap come in to ... Read Full Review

Cancelled on me twice, both times one hour before end of business hours the preceding day. The first time I especially took the day off work as they said they can only do viewings on weekdays (it was a Friday), then they suddenly said they can do a Saturday but cancelled on me at 5pm the Friday ... Read Full Review

Laura cancelled 3 times the appointment to view a property. I have called her a couple of times, but no response. As a prospective tenant, I felt that I was treated with utter disregard.When I then complained to a manager, she too disregarded the lack of professionalism and inability. I haven't ... Read Full Review

This is the worst agency I've ever rented from. As a student, I've done my fair share of renting properties. Overall Lettings Direct has been the worst agency I've ever experienced by a long shot. I'm not the type of individual who writes reviews ever...just please avoid at all costs and save ... Read Full Review

PLEASE READ THIS - DO NOT USE THIS AGENCY. I stumped up �875 for a deposit I was informed was 'Protected' under a government scheme, which makes it sound legitimate. 3 days after I moved out I received an e-mail from them listing what they would be deducting. The deductions totalled �500. I ... Read Full Review

Another fraud estate agent, Lettings Direct, London Road in Isleworth, who have changed their name to Gr8, trading from the same address, to stay well clear of. Ameet Gadher (who pocketed tenants deposits) from Madisons joined hands with Neeraj Makol of Lettings Direct. Gone into voluntary ... Read Full Review

Incompetent letting agency. I rented my house through Lettings Direct as a Landlord, no replies to emails, property checks were fabricated as all said clean and tidy yet when i visited the property furniture was broken, dart boards on the wall with holes all over the wall, the place was filthy, ... Read Full Review

Appalling estate agents, if I could give them zero stars I would. Fees are extortionate, staff are uncooperative and argumentative. From the day we moved in both myself and my partner were made to feel as if we were not trusted - as if tenants by default were not to be trusted. It seemed to be a ... Read Full Review

Worst agent by far in 20+ years of letting. DO NOT USE!! Very low standards which they consistently fail to meet. All they are interested in is collecting monthly management fee. Their property inspection reports are a joke. Each report said everything was 'Clean and Tidy' despite tenant having ... Read Full Review

I can't remember who I dealt with, but as a prospective tenant, I felt that I was treated with utter disregard. I had to repeat information and answers to questions numerous times, including that I was not on benefits, and would be the only person occupying the residence. She could not believe that ... Read Full Review

I waited to receive my deposit back before writing this, because this letting agent cannot be trusted. Utter shambles from start to finish. Told to turn up midday on my move in day to collect the keys - turn up to be told they still don't have the gas safety certificate, they don't know when I can ... Read Full Review

Since I have been with letting direct they have been terrible would advise everyone to stay well away since I moved in it took 5/6 months to get back to me for decorating and the first two nights I stayed there I slept in a gas leak and was not provided with a gas SAFTY check when I confronted them ... Read Full Review

A Strong advise: Do not use this letting agent, no matter how good the property is. You will make your life miserable staying in the property managed by them and even after you vacate the property, they will just try to mint money. This letting agent is terrible. I had shortlisted a property, ... Read Full Review

I have rented my property out for over 5 years through Approved Property in Havant and was always happy with the services however ! They were taken over by Lettings Direct in December last year and that was when my problems started. Firstly the rent is always paid into my account often 2-3 days ... Read Full Review

Me and my wife had problems with this agency since we started the tenancy and when we left the property 8 moths ago the thing started getting crazy. We rented the property for 2 years and a half and at every inspections they were very happy with the conditions of the flat. After we left they wanted ... Read Full Review

The service is consistent, consistently unhelpful, consistently unprofessional & consistently incompetent. Be wary of agencies that do show pride in their service by displaying an on-line list of its staffs names, roles & personal contact details. As stated on this website, "This firm ... Read Full Review