Leaders

Showering somebody with insincere praise is not my style. For when I say something, I mean what I am saying. That is why what I am about to write concerning Shayla Willis comes from my heart. When you go to Shayla for whatever reason, her honest eye contact, her warm and reassuring smile ease your ... Read Full Review

Having waited a long time for this property, and having had our phone calls ignored, we made an appointment and went to the office, and were totally ignored by members of staff, and left to a new young lady called Bethany, she took the brunt of our anger and dealt with it in a very professional ... Read Full Review

1. high fees 2. landlord was not contacted by leaders when repairs were needed. 3. 4 property managers in 18 months. 4. after 2 weeks of being told our deposit would be back to us within a week it turned out the deposit was sent to the landlord instead of us. 5. when viewing other properties ... Read Full Review

We would just like to express how much we appreciate the excellent service we have received from Leaders at Epsom. Recently, we had new tenants and the change over was handled in a most professional and friendly way. As usual, we cannot give enough praise to all at Leaders. A very big thank ... Read Full Review

I would like to thank the property manager for all her help in getting our house sorted out for us ... Read Full Review

This letting agency is one of the worst in Cambridge. Please try to avoid them if it is possible. If it is not possible, then avoid anyway. They charge high fees for very slow and bad service. In the beginning of our tenancy they "forgot" to clean the house however they confirmed that ... Read Full Review

I have a very negative experience with Leaders from Woking. An agent arrived and had no idea where the house is located, then he had nothing to say me about the property, I also tried to find out about additional fees and cost - he had no idea. After all, they are not flexible, not helpful. My ... Read Full Review

If I could give this agency 0 out of 5 stars I would! I booked a viewing for two properties over the phone. I was informed they were available to sharers. I booked a day off at work to make the viewing as they could only do 12-3 on that day. Me and the other tenant went there and fell in-love ... Read Full Review

We rented our flat with Leaders for around 2 years. Their initial agency fees were by far the most expensive I had even seen in my life as a tenant. The flat itself was on its last legs, with some pretty damaged furniture, walls and mould speckled around the flat (to name a few of the issues). We ... Read Full Review

Moved into a very dirty house, was told to leave as we found it. Made it much cleaner on exit. Was charged cleaning fee, grass cutting and painting 4 marks that were on a wall that had not been painted for 3 years. £355 for the pleasure.... No thanks to Leaders for helping out with a landlord that ... Read Full Review

Jas was absolutely brilliant in the sale of my property. He was professional and always prompt in his reply, ensuring a excellent service. Cannot fault him in any way. Daniel also was ready to help whenever necessary. Many thanks to them ... Read Full Review

When viewing the property I am currently letting the agent had misinformed me about the conditions of the contract which was then reinforced by colleagues when following up. All except in writing. The process to let a property is standard across all branches which is very thorough however it was ... Read Full Review

I've dealt with several letting agents and these are by far the worst! Once these people have your money they do not care about you. They do not respond to emails or telephone calls/messages and will fob you off saying they never received them. Yet they're quick enough to harrass you when ... Read Full Review

Absolutely disgusting service from a deceitful bunch of *. AVOID their lettings department in Cambridge by all means. They agreed to let us a property after running all the checks and supposedly talking to the owner. They told us that they will sign the contract when we collect the keys. After ... Read Full Review

I would like to thank Ben from the Hedge End branch for all of his help on Friday evening. The estate agents that were selling the property I was buying (Richmonds next door) had closed earlier than advertised (17:20 instead of 18:00) and I rushed there to get my keys when I got the call to say the ... Read Full Review

We are moving to Derby from Cheshire, as such we have to organise viewings so that we can see a fair few in a day. We had 4 viewings booked in with Leaders on this day. Below is a little play by play of events 1. They ring to cancelled 1 in the morning (we are now on 3/4) 2. They ring to cancel ... Read Full Review

Our purchasing of a house was made simple and easy with jonathon and jeanette, they always answered any questions in a timely manner and kept us updated regularly. They we're both very lovely people and very approachable. Thanks for all your help in getting our first dream ... Read Full Review

Fantastic sales team who provided brilliant customer service. I was on the market with a local agent who didn't sell it, moved over to leaders, who offered a fresh honest approach and it worked, sold for asking price within 2 weeks. Danny was really great at offering a late appointment so we ... Read Full Review

I have to say that the service I have received from Leaders Littlehampton throughout the whole process of buying my new home has been absolutely faultless. I must give special thanks to Grace, Lucie and Turner who always kept me fully up to date with all the latest developments during my purchase. ... Read Full Review

The worst letting agent I've ever dealt with! They will rip you off, make you pay for things that aren't your fault and lie to you. AVOID BY ALL MEANS! We spent a week cleaning the property only to be told that it doesn't meet their cleaning standards and were charged over £100 ... Read Full Review