The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 2148 Reviews
94% Recommended
85% sales valuation accuracy
80% letting valuation accuracy
68% sales fee satisfaction
68% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 85.00% | 68% | £23,200 | £3,000,000 |
| Lettings | 80% | 68% | £340 | £9,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 656 | 86 | 694 | 464 | 55 | 7 | 38 | 9 | 50 | 89 |
Leaders
9-13 The Facade, Devonshire Road, London, Greater London
SE23 3HA
020 8699 1600





By : 'Bimini'
Branch : Sovereign Harbour, 3B Harbour Quay,Sovereign Harbour
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN23
Nikki Kirk has looked after the rentals for our flat for many years now and we cannot fault her service and that of her team. From time to time we all experience naughty tenants and when this occurs, it can be very distressing, but with Nikki's expertise, you always feel in good ... Read Full Review
Excellent value
By : 'Sarah'
Branch : Milton Keynes, 47 Alston Dr
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : MK7
Seemed Professional Avoid if you are trying to save money or starting out in life. Will try to charge you for everything. Recommended the no deposit option & recommended insurance~ still showed lack of ... Read Full Review
Very expensive. Very confusing.
By : 'Heats'
Branch : Bromley, 20-21 Church Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BR3
The sales team are very helpful, friendly and knowledgeable and throughout the whole buying process this really made it easier - I have friends that have had bad experiences with other agents, I would definitely recommend using ... Read Full Review

By : 'Silvia'
Branch : Southsea, 45 Osborne Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PO5
Recently I had to move house and I contacted Leaders in Southsea to help me to find a property .Was the best choice. Alex and Hannah were extremely helpul and I must admit that they went above and beyond to suport me as time was not on my side. Thank you very much guys and I will always recommend ... Read Full Review
By : 'Redi'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Rent PCM : £534
Would you recommend ? : No
Postcode : CB1
So we and my housemates have been with these guys for 2 years. In this time, they have booked viewongs on our property without telling us 3 times, booked viewing with less than 24 hours notice twice, almost made myself and another housemate homeless because they "couldn't finish ... Read Full Review
Extortionate.
By : 'Kat'
Branch : Great Northern, 289-291 Deansgate
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M15
While we were living in the flat, we had several problems regarding shower, hot water, heating, broken toilet. Etc.. The most important, we didn't have hot water and heating for couple of days during winter, which repeated 2 more times and agents did not take any further action on this. ... Read Full Review
By : 'Mary'
Branch : Southsea - Portsmouth, 45 Osborne Road
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : PO12
I wouldn't recommend Leaders in Portsmouth; they just don't work for their money and are unreliable. There are better agents in the area to go ... Read Full Review
Average.

By : 'Southsea'
Branch : Southsea, 45 Osborne Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PO5
These staff were exceptionally helpful, courteous and always positive. They have worked well to let the property over several years and have now successfully negotiated a sale of my ... Read Full Review
By : 'Ryan'
Branch : Bedford, 11 Goldington Road
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : MK40
I have had constant issues with Leaders from the very start of the letting process. I lease an apartment through Leaders in a managed block of apartments that includes a parking space. Before agreeing to rent the building I asked if there were any building maintenance fees or permits needs and I ... Read Full Review
By : 'Uncomfortable'
Branch : Derby, 11-12 Cornmarket
Services : Letting (As a Tenant)
Rent PCM : £830
Would you recommend ? : No
Postcode : NG10
Have been renting with leaders for almost a year now and have to say it is the worst experience my husband and I have ever had! Upon applying for the property you're interested in and once the relevant fees have been paid, you are BOMBARDED with email after email after email demanding all ... Read Full Review
Slightly more expensive than previous agencies.

By : 'CDunstan'
Branch : Haywards Heath, 32 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RH16
Gail listened to what I was looking for and put together a portfolio of properties for me to review that all matched my needs. She then arranged viewings within one time slot that was convenient for me. She also took me through the no deposit option which is a great feature from Leaders that makes ... Read Full Review
N\/A

By : 'Chris'
Branch : Burgess Hill, 13 Station Road
Services : Letting (As a Tenant)
Rent PCM : £886
Would you recommend ? : Yes
Postcode : RH15
Lauren was most helpful and pashant as I am working a lot the time and always kept me up to date with what's going on . We had some trouble with the lettings hup but other than that all went ... Read Full Review
Good

By : 'David'
Branch : Hedge End - Southampton, 1 Freegrounds Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SO31
I'd like to Thank Alex and Ben for their help in a speedy Sale of my property and the constant updates for letting Me Know at what stage the sale was ... Read Full Review

By : 'PROLONGED'
Branch : Worthing, 53 Chapel Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BN11
THIS COMPANY HAS PUT ME IN A SITUATION WITH THE ELECTRICITY BOARD BY NOT TAKING PICS OF CHECK-OUT METER READINGS!! IN THE AMOUNT OF OVER £1,000.00 WHEN IN ESSENCE MY PAYMENT SHOULD HAVE BEEN JUST 7-MONTHS WHICH WOULD HAVE AMOUNTED TO JUST OVER £44.00 AS THE PROPERTY WAS ... Read Full Review
TOO MUCH PAID AS NOT MUCH HELP GIVEN!!!!!
By : 'Ross'
Branch : Derby, 11-12 Cornmarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE56
Not being well versed on the rental market, didn't really know what to expect. Our initial dealings were with IMS Lettings (Leaders then bought them out) and they were bad enough, eventually we refused them entry to property to do property checks. Then Leaders took over, again in collaboration ... Read Full Review
By : 'Matt'
Branch : St Albans, 50 London Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : AL
Truly awful. Took ages to repair issues in flat or didn't at all. Then insisted on expensive check out clean and added on more cash on behalf of landlord to do up his property. ... Read Full Review

By : 'Clive'
Branch : Littlehampton, 86 High Street
Services : Sales (As a Vendor)
Sold price : £245000
Would you recommend ? : Yes
Postcode : BN16
Viewings were well-organised. Grace Jenkins kept me up to date by e-mail, and was generally very helpful with the buyers. We accepted £5k less than the pre-sale estimate for a chain-less transaction, so the original estimate was ... Read Full Review
I thought they were reasonable for the service provided.
By : 'Sima'
Branch : Leaders Sarisbury Green, 178 Bridge Road
Sarisbury Green
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : SO31
Please for your own good just use a different agency or OpenRent. I had the most horrible experience and don't wish this stress on my worst ... Read Full Review
Just ridiculous


By : 'Littlehampton'
Branch : Littlehampton, 86 High Street
Services : Sales (As a Buyer)
Sold price : £200000
Would you recommend ? : Yes
Postcode : BN17
purchased through Turner and Grace in Littlehampton, they were extremely helpful and kept us updated through every step all the way to completion. I would recommend Turner and Grace, not overly enamoured with Leaders as a company but those 2 are a ... Read Full Review
N\/A

By : 'Ash'
Branch : Derby, 11-12 Cornmarket
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : DE21
All the 5 star reviews on her are by staff members friends and family. The staff aren't professional and don't want to help you when you have an issue. I was a landlord and I was shocked how my tenants were treated so poorly too. Shocking ... Read Full Review
Agent fees would of been ok if they had done their job and looked after my tenants and my property.
By : P.Griffin
19 May 2019Total liars. Willing to put people's safety at risk who live in apartment blocks for the sake of making profit. Keep away from this...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 3/6/2014, 6:22:17 AM by allAgents