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Leaders

4.5/5, 2148 Reviews
94% Recommended

85% sales valuation accuracy

80% letting valuation accuracy

68% sales fee satisfaction

68% letting fee satisfaction

Contact Us
<strong>Leaders</strong> is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this
large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your <a href="https://www.allagents.co.uk/value-my-property/">home worth estimate</a>, do not hesitate to contact your local property agent branch.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales85.00%68%£23,200£3,000,000
Lettings80%68%£340£9,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
656866944645573895089
Address

Leaders
9-13 The Facade, Devonshire RoadLondon, Greater London
SE23 3HA
020 8699 1600

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 13:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • National Homes Network
  • Move With Us
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Latest Properties

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Leaders Branches (View All 149)
Amazing ...

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5 Star Review

By : 'Bimini'
Branch : Sovereign Harbour, 3B Harbour Quay,Sovereign Harbour
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN23

17 Jun 2019
People found this helpful0

Nikki Kirk has looked after the rentals for our flat for many years now and we cannot fault her service and that of her team. From time to time we all experience naughty tenants and when this occurs, it can be very distressing, but with Nikki&#039;s expertise, you always feel in good ... Read Full Review


Comments on Agent Fees

Excellent value

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Rented with Leaders for a ...

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2 Star Review

By : 'Sarah'
Branch : Milton Keynes, 47 Alston Dr
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : MK7

14 Jun 2019
People found this helpful0

Seemed Professional Avoid if you are trying to save money or starting out in life. Will try to charge you for everything. Recommended the no deposit option & recommended insurance~ still showed lack of ... Read Full Review


Comments on Agent Fees

Very expensive. Very confusing.

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Excellent ...

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5 Star Review

By : 'Heats'
Branch : Bromley, 20-21 Church Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BR3

11 Jun 2019
People found this helpful0

The sales team are very helpful, friendly and knowledgeable and throughout the whole buying process this really made it easier - I have friends that have had bad experiences with other agents, I would definitely recommend using ... Read Full Review

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Great ...

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5 Star Review
UserName

By : 'Silvia'
Branch : Southsea, 45 Osborne Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PO5

9 Jun 2019
People found this helpful0

Recently I had to move house and I contacted Leaders in Southsea to help me to find a property .Was the best choice. Alex and Hannah were extremely helpul and I must admit that they went above and beyond to suport me as time was not on my side. Thank you very much guys and I will always recommend ... Read Full Review

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2 years of ...

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1 Star Review

By : 'Redi'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Rent PCM : £534
Would you recommend ? : No
Postcode : CB1

9 Jun 2019
People found this helpful5

So we and my housemates have been with these guys for 2 years. In this time, they have booked viewongs on our property without telling us 3 times, booked viewing with less than 24 hours notice twice, almost made myself and another housemate homeless because they &quot;couldn&#039;t finish ... Read Full Review


Comments on Agent Fees

Extortionate.

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Wors experience, just ...

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1 Star Review

By : 'Kat'
Branch : Great Northern, 289–-291 Deansgate
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M15

6 Jun 2019
People found this helpful5

While we were living in the flat, we had several problems regarding shower, hot water, heating, broken toilet. Etc.. The most important, we didn&#039;t have hot water and heating for couple of days during winter, which repeated 2 more times and agents did not take any further action on this. ... Read Full Review

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Leaders, ...

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1 Star Review

By : 'Mary'
Branch : Southsea - Portsmouth, 45 Osborne Road
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : PO12

5 Jun 2019
People found this helpful3

I wouldn't recommend Leaders in Portsmouth; they just don't work for their money and are unreliable. There are better agents in the area to go ... Read Full Review


Comments on Agent Fees

Average.

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These staff were ...

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5 Star Review
UserName

By : 'Southsea'
Branch : Southsea, 45 Osborne Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PO5

4 Jun 2019
People found this helpful0

These staff were exceptionally helpful, courteous and always positive. They have worked well to let the property over several years and have now successfully negotiated a sale of my ... Read Full Review

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Terrible experience ...

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1 Star Review

By : 'Ryan'
Branch : Bedford, 11 Goldington Road
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : MK40

31 May 2019
People found this helpful7

I have had constant issues with Leaders from the very start of the letting process. I lease an apartment through Leaders in a managed block of apartments that includes a parking space. Before agreeing to rent the building I asked if there were any building maintenance fees or permits needs and I ... Read Full Review

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Invasive! ...

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1 Star Review

By : 'Uncomfortable'
Branch : Derby, 11-12 Cornmarket
Services : Letting (As a Tenant)
Rent PCM : £830
Would you recommend ? : No
Postcode : NG10

30 May 2019
People found this helpful13

Have been renting with leaders for almost a year now and have to say it is the worst experience my husband and I have ever had! Upon applying for the property you&#039;re interested in and once the relevant fees have been paid, you are BOMBARDED with email after email after email demanding all ... Read Full Review


Comments on Agent Fees

Slightly more expensive than previous agencies.

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Excellent service, tailored ...

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5 Star Review
UserName

By : 'CDunstan'
Branch : Haywards Heath, 32 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RH16

29 May 2019
People found this helpful0

Gail listened to what I was looking for and put together a portfolio of properties for me to review that all matched my needs. She then arranged viewings within one time slot that was convenient for me. She also took me through the no deposit option which is a great feature from Leaders that makes ... Read Full Review


Comments on Agent Fees

N\/A

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Lauren was a great help with ...

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4 Star Review
UserName

By : 'Chris'
Branch : Burgess Hill, 13 Station Road
Services : Letting (As a Tenant)
Rent PCM : £886
Would you recommend ? : Yes
Postcode : RH15

28 May 2019
People found this helpful0

Lauren was most helpful and pashant as I am working a lot the time and always kept me up to date with what's going on . We had some trouble with the lettings hup but other than that all went ... Read Full Review


Comments on Agent Fees

Good

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Good ...

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5 Star Review
UserName

By : 'David'
Branch : Hedge End - Southampton, 1 Freegrounds Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SO31

26 May 2019
People found this helpful0

I&#039;d like to Thank Alex and Ben for their help in a speedy Sale of my property and the constant updates for letting Me Know at what stage the sale was ... Read Full Review

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INEPT HANDLING OF MY ...

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1 Star Review
UserName

By : 'PROLONGED'
Branch : Worthing, 53 Chapel Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BN11

24 May 2019
People found this helpful4

THIS COMPANY HAS PUT ME IN A SITUATION WITH THE ELECTRICITY BOARD BY NOT TAKING PICS OF CHECK-OUT METER READINGS!! IN THE AMOUNT OF OVER &pound;1,000.00 WHEN IN ESSENCE MY PAYMENT SHOULD HAVE BEEN JUST 7-MONTHS WHICH WOULD HAVE AMOUNTED TO JUST OVER &pound;44.00 AS THE PROPERTY WAS ... Read Full Review


Comments on Agent Fees

TOO MUCH PAID AS NOT MUCH HELP GIVEN!!!!!

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Oh my ...

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1 Star Review

By : 'Ross'
Branch : Derby, 11-12 Cornmarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE56

20 May 2019
People found this helpful14

Not being well versed on the rental market, didn't really know what to expect. Our initial dealings were with IMS Lettings (Leaders then bought them out) and they were bad enough, eventually we refused them entry to property to do property checks. Then Leaders took over, again in collaboration ... Read Full Review

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Avoid ...

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1 Star Review

By : 'Matt'
Branch : St Albans, 50 London Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : AL

17 May 2019
People found this helpful7

Truly awful. Took ages to repair issues in flat or didn&#039;t at all. Then insisted on expensive check out clean and added on more cash on behalf of landlord to do up his property. ... Read Full Review

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Well organised and ...

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5 Star Review
UserName

By : 'Clive'
Branch : Littlehampton, 86 High Street
Services : Sales (As a Vendor)
Sold price : £245000
Would you recommend ? : Yes
Postcode : BN16

15 May 2019
People found this helpful0

Viewings were well-organised. Grace Jenkins kept me up to date by e-mail, and was generally very helpful with the buyers. We accepted £5k less than the pre-sale estimate for a chain-less transaction, so the original estimate was ... Read Full Review


Comments on Agent Fees

I thought they were reasonable for the service provided.

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Horrible ...

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1 Star Review

By : 'Sima'
Branch : Leaders Sarisbury Green, 178 Bridge Road Sarisbury Green
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : SO31

15 May 2019
People found this helpful4

Please for your own good just use a different agency or OpenRent. I had the most horrible experience and don't wish this stress on my worst ... Read Full Review


Comments on Agent Fees

Just ridiculous

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sales ...

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5 Star Review
UserName

UserName

By : 'Littlehampton'
Branch : Littlehampton, 86 High Street
Services : Sales (As a Buyer)
Sold price : £200000
Would you recommend ? : Yes
Postcode : BN17

13 May 2019
People found this helpful0

purchased through Turner and Grace in Littlehampton, they were extremely helpful and kept us updated through every step all the way to completion. I would recommend Turner and Grace, not overly enamoured with Leaders as a company but those 2 are a ... Read Full Review


Comments on Agent Fees

N\/A

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Avoid... ...

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1 Star Review
UserName

By : 'Ash'
Branch : Derby, 11-12 Cornmarket
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : DE21

10 May 2019
People found this helpful14

All the 5 star reviews on her are by staff members friends and family. The staff aren&#039;t professional and don&#039;t want to help you when you have an issue. I was a landlord and I was shocked how my tenants were treated so poorly too. Shocking ... Read Full Review


Comments on Agent Fees

Agent fees would of been ok if they had done their job and looked after my tenants and my property.

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By : P.Griffin

19 May 2019

Total liars. Willing to put people's safety at risk who live in apartment blocks for the sake of making profit. Keep away from this...


1 - 20 of 2148 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 3/6/2014, 6:22:17 AM by allAgents

Awards won by Leaders

Regional Awards Won by Leaders

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