The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 2143 Reviews
94% Recommended
85% sales valuation accuracy
80% letting valuation accuracy
68% sales fee satisfaction
68% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 85.00% | 68% | £23,200 | £3,000,000 |
| Lettings | 80% | 68% | £340 | £9,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 656 | 84 | 694 | 462 | 55 | 7 | 38 | 9 | 50 | 88 |
Leaders
9-13 The Facade, Devonshire Road, London, Greater London
SE23 3HA
020 8699 1600





By : 'Dave6640'
Branch : Derby, 11-12 Cornmarket
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : DE1
I've had nothing but issues with Leaders... Firstly on moving back to Derby I'd viewed several properties but the 1 I settled on was unfortunately through Leaders. Paid deposit, filled everything out and gave the date I needed to be moved by. Not dealing with a lettings agent before ... Read Full Review

By : 'Aleksandra'
Branch : Hove, 98 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN3
I would like to say Thank you to Charlotte for understanding and professional approach to my case. It was difficult but finally I get a new contract, ... Read Full Review

By : 'Charlie'
Branch : Western Road, Brighton, 119-120 Western Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2
Never took me off the tenancy of a property I was renting after repeated requests and ignored emails. Then three years after moving out I get sent a debt collectors notice asking for council tax b&h council say I owe for a month when I was abroad !?!? Lol utterly useless just avoid at all costs ... Read Full Review

By : 'Dunia'
Branch : Chester, 30 Lower Bridge St
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CH1
Thanks to leader team, chester for all the help they did for me especially, Helen Diggory. It was a very good experience , and I loved the moving in box they gave it to ... Read Full Review

By : 'Charlie'
Branch : Epsom, 126 High Street
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : KT18
Our property negotiator was Oliver Cupis. Oliver was really friendly and approachable, and he made my partner and I feel relaxed and safe during the viewing. He was knowledgeable on the property, informed us on parking permits in the local area and was happy to answer questions. All round great ... Read Full Review


By : 'Peter'
Branch : Stoke on Trent, 459 Hartshill Road
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : ST4
Excellent Service again from Leaders at Hartshill. As a landlord I've had two properties relet in a fast efficient time. Jo dealing with one, and Lydia the other, both very professional on keeping me informed, and making the whole process run through efficiently. Lydia was also great on the ... Read Full Review

By : 'Avis'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CB1
Leaders have successfully found tenants, most recently Katie and Matt have secured a new tenancy. Katie has kept me informed and updated during the whole process and gone out of her way to manage the negotiation with photographs and ... Read Full Review

By : 'Paola'
Branch : Great Northern, 289-291 Deansgate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M3
My experience with Leaders Manchester has been extremely positive so far. I am impressed about their professionalism, attention to detail and my needs. In particular, the consultant Joseph Sloan played a relevant role in my decision to rent my current flat. He followed all steps, provided me with ... Read Full Review

By : 'Jennifer'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : CB1
We have always found Katie to be cheery and helpful. She always keeps us up to date with what is ... Read Full Review

By : 'Samantha'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB1
It was my first time using a letting agency and I got a little overwhelmed but the service I received was amazing and helped make the process run a lot smoother, in particular Leah, she was extremely patient with me and went above and beyond to ... Read Full Review

By : 'Chloe'
Branch : Cirencester, Northway House East
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GL7
Kirsty has been amazing, very helpful and sorted things very quickly for me. Would definitely recommend. Can’t wait to see how it ... Read Full Review

By : 'Marlies'
Branch : Colchester, 2-4 Head St
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CO4
Since day one all we have is good things to say about Leaders. Very professional and super fast response. Max couldn't be any more helpful, he is very open and we can always rely on him if we have any questions. We feel very comfortable renting through this agency and would highly recommend ... Read Full Review

By : 'Tammy'
Branch : St Ives, 2 Crown Street
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : PE28
I’d like to thank Tawnee Naylor for getting me a viewing the same day, when there are waiting lists for viewings atm, it’s like Covid has made everyone want to move home at the same time. But in light of this, I fell in love with the property and was put forward to rent ... Read Full Review

By : 'Elena'
Branch : Lewisham, 17 Lewis Grove
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE4
Tim Jordan and the Lewisham team have been renting our for 10 years now and we would'nt use anyone ... Read Full Review
By : 'Tsvetelina'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB25
It took Leaders over 6months to fix the floor in the house. Wrote 20+ emails to report the issues every time insisting that this need to be fixed ASAP. The same with the whole in the bathroom. Very disappointed by Hannah and the manager, forgot her name. Saying this Ana Johnson is very good, ... Read Full Review
By : 'Mitchell'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB1
I feel like it is a cliché here, but I would happily give 0 stars if I could. The issues I had with Leaders were almost comically bad in duration and severity. I blame myself for ignoring the warning signs before signing a tenancy. Please don't make the same mistake. I was a tenant ... Read Full Review


By : 'Caroline'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CB5
Jade has been managing my properties for several months. There were many problems over this time that required attention and Jade has always been efficient and communicated well during this time. I know if I require any thing Jade will always respond and seek out answers. I hope Jade remains my ... Read Full Review

By : 'Charles'
Branch : Norwich, 14 St. Georges Street
Services : Letting (As a Tenant)
Rent PCM : £395
Would you recommend ? : No
Postcode : DD4
Brilliant service - the agent was really helpful throughout the process and It felt really smooth - I really appreciate ... Read Full Review

By : 'Joe'
Branch : Stroud, 29 Lansdown
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : GL3
Would like to say a massive thank you to Daniel John for helping me to find my new flat , With having no Experience at all he was very helpful at going through the whole system with me . I can highly recommend Leaders Stroud ... Read Full Review
By : 'Disappointed'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : No
Postcode : CB1
Terrible service from Lukasz the alleged 'property manager' - unresponsive, and dismissive. We have had no hot water or heating for 3 days and this will not be fixed for a further 3. He only responded to my phone calls and emails about this after I called other colleagues and asked them ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3/6/2014, 6:22:17 AM by allAgents