The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 32 Reviews
100% Recommended
88% sales valuation accuracy
80% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88.00% | 86% | £74,000 | £533,000 |
| Lettings | 80% | 86% | £325 | £975 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 0 | 5 | 3 | 8 | 0 | 3 | 0 | 1 | 2 |
Keates Hulme
66 High St, Stoke on Trent, Staffordshire
ST10 1AJ
01538 753177

By : 'Jean'
Branch : Stoke on Trent, 84 Church Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ST6
I have been dealing with Andrew & he has been very knowledgeable about property & the local area. I have found him very helpful in guiding me to getting my property let out. He has been proactive & he responds almost straight away with any questions or emails sent. I would recommend ... Read Full Review

By : 'Bec'
Branch : Stoke on Trent, 84 Church Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ST7
Andy is extremely knowledgeable and helpful. His communication is speedy and friendly. I would definitely recommend Keates and will be continuing to use their ... Read Full Review

By : 'David'
Branch : Stoke on Trent, 84 Church Street
Services : Sales (As a Buyer)
Sold price : £533000
Would you recommend ? : Yes
Postcode : SY4
Me & my wife were buyers of a property that Andrew/Keates were marketing. From day one, I had complete confidence in Andrew. His ability, professional attitude, his market knowledge, advice, his communications back to us made our buying journey that much easier. The sellers of our ... Read Full Review


By : 'Thomas'
Branch : Stoke on Trent, 84 Church Street
Services : Letting (As a Tenant)
Rent PCM : £720
Would you recommend ? : No
Postcode : ST4
When I viewed our student letting I was assured by the slimey salesman that the rooms would be cleaned, the dangers fixed and the smell all but gone. Only once our letting agreement was finalised did the smiles and happy nature fade. They are un-reliable and out right lie about what they are going ... Read Full Review






















By : 'Craig'
Branch : Stoke on Trent, 84 Church Street
Services : Sales (As a Vendor)
Sold price : £74000
Would you recommend ? : Yes
Postcode : ST4
Having been a customer of Keates-Hulme in the past so, when I had a property to sell, I went back to them to help them facilitate my property sale. I would like to say the the two staff that I have dealt with in the main, Andrew and Cheryl, have been polite professional and kept me up to date with ... Read Full Review
I found that the fee\'s were very competitive.
By : Felix MCKNIGHT
18 Feb 2020Kestes Hulme have been looking after my rental properties in Stoke for many years now and I have nothing but praise for them. The people working there are most efficient and work to a very high...

By : 'John'
Branch : Cheadle, 66 High St
Services : Sales (As a Vendor)
Sold price : £120000
Would you recommend ? : Yes
Postcode : ST6
Keates Hulme managed the sale of my property and did as they said they would do, accompanying where necessary and staying in contact giving ... Read Full Review
Fair

By : 'kimberley'
Branch : Cheadle, 66 High St
Services : Sales (As a Buyer)
Sold price : £74000
Would you recommend ? : Yes
Postcode : ST16
The move went really smoothly, within 6 weeks the viewing on the house, offer on the purchase of the house and effective communication between one another enabled the completion on the house to be done quickly. Cheryl was easy and accessible to speak to via phone or email and her responses were ... Read Full Review
By : 'Jaime'
Branch : Stoke on Trent, 84 Church Street
Services : Sales (As a Vendor)
Sold price : £117000
Rent PCM : £495
Would you recommend ? : Yes
Postcode : ST5
Keates Hulme managed my property for over 7 years and acted as agents for its sale. I cannot recommend them enough. They provided a professional and stress free experience throughout. A big Thankyou to Andrew and his team. Megan and Kelly for the lettings and Cheryl for the ... Read Full Review
No issues. Provided a good service throughout
By : 'Felix'
Branch : Cheadle, 66 High St
Services : Letting (As a Owner)
Rent PCM : £390
Would you recommend ? : Yes
Postcode : ST4
I have rented properties for over 40 years with Keates -hulme acting as my agents. I highly recommend them particularly for the efficient way in which they handle matters such as their choice of tenants, property maintenance, reporting and the friendly way in which their staff ... Read Full Review
good
By : 'B.'
Branch : Stoke on Trent, 84 Church Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ST4
Cheryl - and her team, especially Karen - were extremely patient and helpful in helping us with a purchase, that took longer than expected for all parties. As a buyer you often think the purchase could fall through but Cheryl consistently came up with solutions, and went the extra yard. I hope to ... Read Full Review
Very competitive, in line with the market.

By : 'Naz'
Branch : Stoke on Trent, 84 Church Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ST5
After our student accommodation swapped over to Keates Hulme after our tenancy had started with no warning, we were constantly kept on the loop by Cheryl herself and advised on any issues we were faced with immediately. Very approachable and able to offer solutions to make us feel as ... Read Full Review

By : 'Bobby'
Branch : Stoke on Trent, 84 Church Street
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : ST3
I've used Keates Hulme for many years with my properties, from selling a property of mine to renting a property.There team have always given me good quality advise and I would highly recommend their professional service. Thank you keates ... Read Full Review
Fair price structure

By : 'Ashley'
Branch : Stoke on Trent, 84 Church Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ST4
KH have managed my property for nearly 10 years and I have always found them to be responsive, knowledgeable and ... Read Full Review
Fees are ok

By : 'Jamie'
Branch : Stoke on Trent, 84 Church Street
Services : Sales (As a Vendor)
Sold price : £132500
Would you recommend ? : Yes
Postcode : ST5
I recently marketed my property and spoke with a number of agents, Keates (particularly Andrew & Kelsey) were extremely honest, support and dint pressure me in any way to use their services. I found on choosing them they were prompt professional helpful and have subsequently sold my house very ... Read Full Review
fees were reasonable in comparison

By : 'Maria,'
Branch : Cheadle, 66 High St
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ST11
I'd like to say a big thank you to Kelly, Karen and Andrew for selling my elderly mother's property. They were very helpful, kept us well informed and sorted any queries very ... Read Full Review
Very reasonable.


By : 'A'
Branch : Stoke on Trent, 84 Church Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ST4
Professional service , locating specific buyers who are checked out prior to accepting offer, also professional letting agent of over ... Read Full Review
Reasonable fees for service


By : 'David'
Branch : Stoke on Trent, 84 Church Street
Services : Sales (As a Vendor)
Sold price : £114000
Would you recommend ? : Yes
Postcode : ST4
Upon meeting Andrew and another estate agents from Longton it was an easy decision in whom I was going to pick due to Andrews passion and approach. He also suggested a higher price by £15,000 more to which I was surprised but he has delivered on this with my house marketed and an offer of £1,000 ... Read Full Review
Good and averagely priced.
By : 'L'
Branch : Stoke on Trent, 84 Church Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I am a tenant with Keates Hulme and I find them very professional and when I have had recent maintenance issues I found that they dealt with the repair effectively and in a timely ... Read Full Review

By : 'Moses'
Branch : Cheadle, 66 High St
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ST4
We have been dealing with Karen and recently bought a property from her. She is polite, very friendly and a helpful member of staff. She displayed a very good first impression from the beginning and always ready to help with all our inquires. We would recommend her services and will continue to do ... Read Full Review

By : 'Marttand'
Branch : Stoke on Trent, 84 Church Street
Services : Surveying (Surveys)
Would you recommend ? : Yes
Postcode : ST4
I am an investor/developer and have worked with Andrew at Keates Hulme. I have found him extremely professional and helpful. I have also had RICs surveys done by Richard Johnson, who did a very thorough job on reporting on the properties that I was purchasing. I would recommend their services, if ... Read Full Review
The fees are fair and reasonable.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 4/2/2018, 3:23:09 AM by allAgents