Jones Lang Lasalle

I cannot thank Isobel enough for finding me the perfect home after relocating back from the US and making my move as seamless as it could be. Isobel took in to consideration my needs/ desire and appreciated the time she spent showing me the different options. Everything was clearly communicated ... Read Full Review

We have been a landlord client of JLL in Greenwich now for more than 5 years and have in that time been very happy with the service provided. JLL have always marketed the property well and found us quality tenants in a reasonable time frame and at a good market rental. Isobel and Bruna have always ... Read Full Review

The JLL managed property we rent in has now gone for a full year without having its windows cleaned once. It's one of the more visually obvious signs of neglect in property maintenance we've come to expect from JLL, complementing the forgotten breached bicycle storage doors and ... Read Full Review

Excellent service provided, very helpful - especially Yasmin and her team who made everything go very smoothly for us and our ... Read Full Review

JLL did great job with selling my flat. Charlotte was an absolute star, very helpful, responsive and very very efficient, thank you ... Read Full Review

Jasmine and Bruna have both been very helpful and supportive throughout the process which helped us to complete all the necessary steps to enable us to move into our new home within our very tight timeline. Thank ... Read Full Review

High charges at every step of the process. Avoid at all costs as you will be ripped off. Charged us £200 to renew our contract for 2 months, £180 for a “professional clean” when we had already had it cleaned before we moved out. Very poor customer ... Read Full Review

I have recently completed my first move with the help of these lovely agents in Greenwich. They have provided a great very customer focused service. Isobel has taken a lot of time to go through all the essentials to know with me and Bruna made sure all the paperwork is done to the upmost standard. ... Read Full Review

Neil Short and Hannah Mitchell were helpful and thoughtful. They were very professional when comparing with other agents which I used at the same. They responded quickly and provided weekly updates on the leasing progress and market overview. I will highly recommend their ... Read Full Review

Overall very good letting experience with JLL especially through dealings with one of their senior agents (Neil Short). He is very competent and prompt in his responses via e-mail with us which is something very important to us as we live overseas. They are also very fast in tenant acquisition each ... Read Full Review

I had an amazing experience in renting my flat with JLL, especially with Rosie Golder. She always answered my emails promptly and gave all her best to find the flat. Also, after the contract was signed, they continually giving us the best management service. I definitely recommend this professional ... Read Full Review

JLL made what should have been a blissful first year living together in a nice apartment in Manchester, one which was quite the opposite. This is solely due to the incompetence, idiocracy and pure laziness of the staff who work for them. On our first day of moving in to the apartment we were ... Read Full Review

I am an overseas Landlord and commenced engagement with JLL since 2012. Among JLL offices in London, City Office is the one always with swift response and comprehensive market data for my review and final decision. These are what overseas landlord needed in their top priority among all ... Read Full Review

These guys are smart. They are all nice and friendly right up until you move in and then they encourage you to post a positive review online, then the ridiculousness starts. EVERY contractor they send around are the bottom line cheapest possible. This means multiple visits because the ... Read Full Review

Where to start. I never write a review, however after 6 months on a JLL managed premium property - I'm shocked. Initial contacts with the lettings negotiator was satisfying. Once the offer has ben given it was a complete nightmare. Contractual part took ages. Informations haven't been ... Read Full Review

Sales team were great, very helpful (Rosie in particular) and during the tenancy on the whole everything was fine...... However this is as good as it gets and I would echo 'london10's thoughts fully. I have also leased many rental properties in the last 10 years and have never had such a negative ... Read Full Review

AVOID AT ALL COSTS. Absolutely appalling service when we tried to leave our apartment. Firstly they overcharged us with the rent owing to an "accounting error" and we did not even receive an apology or acceptance of any liability. Then there were extortionate cleaning charges when the ... Read Full Review

I may got the wrong branch, but called this number 02078524865 to ask more details for a flat. The woman who picks up the phone was not nice at all. it sharply make me feel bad to ask or to buy anything from here. She needs to go home ... Read Full Review

So far, very good management, including renewal, prompt response in repairs needed. Constant information during letting period, no complaint so ... Read Full Review

The worst company I have ever come across in terms of service and treating the clients. We have left their property in July 2016 and still did not get back our deposit due to the lack of communication with the company and unprofessional actions of their officers.They simply do not reply to your ... Read Full Review